My issues arose at the airport. Luckily I was very early as it took 45 mins to work out I did have a booking. Firstly 12go instructions are not clear about where to go at the airport. The staff at Vietjet could not find my booking number. The one supplied by 12go did not match their requirements, a 6 piece alpha-numeric code. They kept telling me I wasn't booked. It was quite distressing. Eventually one clever lady used my name and email and found my booking so I was able to fly. Not sure I'd use the 12go service again
ホーチミン市からダナン, フライト エコノミー, VietJet Air (Công ty Cổ phần Hàng không VietJet), 2023/02/05
GL
Geraldo L
すべてがスムーズで、完璧で、本当に良かった;
このレビューは自動翻訳されました
Everything was smooth, perfect, really good
ホーチミン市からダナン, フライト エコノミー, VietJet Air (Công ty Cổ phần Hàng không VietJet), 2021/12/06
DA
Deirdre A
フライトの変更について問い合わせたが、12goからの返答はなかった。
このレビューは自動翻訳されました
No reply from 12go when I asked about flight change