LL
Laia LI would give this company a 0 if I could.
We were supposed to leave Samarkand at 5:00 PM, but we did not leave until 5:40 PM. The ticket stated that the journey would take 3 hours and 30 minutes, but it ended up taking 4 hours and 20 minutes.
The driving was absolutely terrible — reckless, unsafe and with no consideration for the passengers. The bus was also extremely uncomfortable, so there was absolutely nothing “Comfort” about this service.
But the worst part was the complete lack of consideration when passengers needed to use the bathroom. We repeatedly asked them to stop, but they refused. We spent the entire 4 hours and 20 minutes on the bus without a single stop.
The staff did not speak English, so I translated into Uzbek and explained that I really could not hold it any longer and urgently needed to use the bathroom. The driver literally laughed in my face and told me that we were not going to stop.
This was completely unacceptable. I hope the company takes action regarding this service and the behaviour of its staff, because a company that treats its passengers this way does not deserve their money.
Da Samarcanda a Tashkent, Autobus Standard, All Comfort, 27 set 2026
RF
Rebecca FBus was 45 minutes late departing and we arrived 1.5 hours later than we were supposed to so nearly missed our flight. The bus driver also drove like a villain in a Disney movie and I’m shocked we didn’t get in an accident. 2 stars because they did provide sandwiches and water.
Da Samarcanda a Tashkent, Autobus Standard, All Comfort, 27 set 2026
RE
Richard EYou bought 2 train tickets and 2 bus tickets for me. Successfully! Thank you. But the bus tickets were slow. It took 2 or more days. It was not a problem, but there was no automatic update during that time. Maybe an email 2 times a day to say... "We are still working on it. We did not forget you." would have been appreciated. It is a nervous time waiting and always checking your site.
Da Samarcanda a Tashkent, Autobus Standard, All Comfort, 25 set 2026
SD
Sven DNot enough space for my leggs. I am 190 cm tall
Da Samarcanda a Tashkent, Autobus Standard, All Comfort, 23 set 2026
AM
Anke MThank God I survived this trip. Driver was not safe at all. Lot's of „almost crashes“
Da Samarcanda a Tashkent, Autobus Standard, All Comfort, 5 set 2026
MC
Marie CComfortable, on time, good AC, nice driver and helpful guy
Da Samarcanda a Tashkent, Autobus Standard, All Comfort, 27 ago 2026
TO
Thomas OThe Driver telephones without a few minutes the hole time!!!!
Da Samarcanda a Tashkent, Autobus Standard, All Comfort, 27 ago 2026
RH
Rob HThe bus was an hour late with no one to inform us .
Da Samarcanda a Tashkent, Autobus Standard, All Comfort, 18 ago 2026
EI
Eliott IUnnecessary stop of one hour a midnight to let the driver eat in a restaurant.
And one hour stop just before the arrival to put fuel in the bus. This could have been done after letting the passagers leave.
Da Samarcanda a Tashkent, Autobus Standard, All Comfort, 28 lug 2026
KN
Ka NStaff were pretty rude and disrespectful as they chat in their language about their passengers in, they arrived one hour late to the destination which caused me missing my flight. 12go on the other hand had no customer service in charge of such matter
Da Samarcanda a Tashkent, Autobus Standard, All Comfort, 30 giu 2026