RM
Rhys MThe two tickets I paid for were to take us from Phuket bus terminal 2 to Ratchaprapha Dam Van Station. I saw our turn off for the Dam approaching on Maps but our driver went past it and remained on the main road, I went to ask him about it but he was busy talking on the phone to someone else while he was driving and didn’t answer me. We then stopped further up the main road and were dropped off at a bus stop in Ban Nai Thon about 15min short of our destination, in the hands of a lady at the bus stop who then told us we would have to pay another 300bhat to get to the dam with one of her drivers, even though I had already paid in full to be taken all the way. She offered little to no help to fix the situation and was also busy talking on the phone to someone else. I reached out to 12Go on the phone and we couldn’t communicate due to the language barrier, so I said I would send an enquiry for help online, but that request went unanswered for over 2 days. So we were forced to pay extra on top of our original ticket price to get to the dam.
Dari Phuket ke Surat Thani, Bis Bis, 465 Surat Thani Phuket Transport (465 Surat Thani-Phuket Transport ), 12 Feb 2026
PJ
Peter JThe staff were excellent,the service was very good
Dari Phuket ke Surat Thani, Mobil van mobil minivan, Phantip 1970 (พันทิพย์ 1970), 27 Jan 2026
HF
Hannah FThe bus did not go to the destination we had indicated, even though it was the correct bus. The bus driver dropped us off in the middle of nowhere on the highway, and we then had to find another way to reach our destination, which took about 20 minutes.ja
Dari Phuket ke Surat Thani, Bis Bis, 465 Surat Thani Phuket Transport (465 Surat Thani-Phuket Transport ), 27 Jan 2026
RB
Reinier BI had an awful experience! I was bitten by a bed bug during my bus ride. Moreover, the bus driver didn’t go to the designated bus stop, but instead dropped me off about 15 km (!) from it!
Dari Phuket ke Surat Thani, Bis Bis, 465 Surat Thani Phuket Transport (465 Surat Thani-Phuket Transport ), 25 Jan 2026
AF
Andrey FThe bus was late everywhere
Dari Phuket ke Surat Thani, Bis Bis, 465 Surat Thani Phuket Transport (465 Surat Thani-Phuket Transport ), 10 Jan 2026
PK
Pascal KCant say anything. Cant attend
Dari Phuket ke Surat Thani, Mobil van mobil minivan, Phantip 1970 (พันทิพย์ 1970), 27 Nov 2025
PB
Phill BThe driver was okay, but he didn’t get us to the destination until after 10:30am. When I booked, it said we would arrive at 09:30am. Because of the hour delay, we almost missed our boat transfer. The captain had to wait for us.
Dari Phuket ke Surat Thani, taksi Nyaman 3 Orang, Call Me Taxi (คอลมีแท๊กซี่), 20 Nov 2025
BL
Boonchin LThe bus driver pick up passenger a long ths way which I think are unauthorized pick up. caused the journey took longer time. furthermore aircondition was not cool
Dari Phuket ke Surat Thani, Bis Bis, 465 Surat Thani Phuket Transport (465 Surat Thani-Phuket Transport ), 4 Nov 2025
SS
Sunil SOur driver allowed us to stop and stretch our legs and buy water during our long drive to khao sok. Very helpful driver
Dari Phuket ke Surat Thani, taksi Nyaman 3 Orang, Call Me Taxi (คอลมีแท๊กซี่), 28 Agu 2025
JA
Jansen AFast and very good line !
Dari Phuket ke Surat Thani, Bis Ekspres, Phantip 1970 (พันทิพย์ 1970), 16 Agu 2025
