Kami perlu mengubah tanggal perjalanan - 12Go segera membantu untuk menyesuaikan pemesanan - tanpa biaya tambahan - bahkan pengembalian dana pada tingkat harga baru yang lebih rendah - terima kasih lagi
Ulasan ini diterjemahkan secara otomatis
We needed to change the date to travel- 12Go helped immediately to adjust booking - no extra charge- even refund on new lower price level- thanks again
Kapal cepat Kelas Ekonomi, Phu Quoc Express (Phú Quốc Express), 12 Feb 2023
MC
Maria C
Very confusing as to how to process voucher while in the port. Ferry took almost 3 hrs.
Kapal cepat Turis, Thanh Thoi Ferry, 2 Agu 2023
ED
Elena D
The person who checked ticket on boarding was so rude. He scanned our QR and then he turned around after that he grabbed my hand and asked my QR again ( in Vietnamese of course). Obviously he had en error scanning them again. He even pushed me aside, yelling something I didn't understand. When English speaking person appeared I explained what happened, nobody apologized. The person in the entrance pushed me as well, maybe it's common behavior here in Vietnam....
Kapal cepat Kelas Ekonomi, Phu Quoc Express (Phú Quốc Express), 4 Jan 2023
JW
Justin W
The only thing I would caution you against is checking that 12GO doesn't automatically choose an insurance package for you. The insurance is half the price of the ticket and absolutely useless. I was very disappointed when I saw this automatically applied to my bill and I only noticed when they sent me the receipt so that much is on me. Ferry is cool, nothing to worry about just enjoy
Kapal cepat Kelas Ekonomi, Phu Quoc Express (Phú Quốc Express), 7 Des 2022