They lied about their arrival time. They said it would take 10 hours in the road and would arrive in Surabaya at midnight 12.00am on the webpage. In fact, they have to drive at least 12 or 13 hours in the road. They would arrive in Surabaya at 3.00am
Dari BSD ke Surabaya, Bis Eksekutif, DAMRI, 1 Mar 2026
LO
Linus O
Bus ride was great however it was very difficult to get an update on the bus and to know where to wait for it.
Dari BSD ke Surabaya, Bis Eksekutif, Mawar, 25 Okt 2025
M
Michael
We did not take the bus. We ended up booking a flight instead. Unfortunately we were not able to get our money back
Dari BSD ke Surabaya, Bis Eksekutif, DAMRI, 9 Agu 2025