MS
Martina S- The driver was more than half an hour late
- The car that picked me up was not the same as the one written on the pdf
- The phone number in the pdf was from someone that couldnt communicate in english with me
- We were dropped in a random place where they said we should wait more for the next driver
- Everything was really confusing, we did not know if we were going to the right place, since no one was able to speak english or even try to explain to google translate. The phone numbers didnt work quite well and for half an hour I thought I had fallen into a scheme.
Hopefully we arrived at the right place and the trip as fine, but they should improve the communication and the pick up. 12go also should be available straight away in those cases, I wish I could call you but everything I got was a chat that took a while to give me an answer.
kombi Limousine 11, Duy Khang Limousine (Duy Khang Limousine), 8. lip 2024.
SK
Slavena KWe arrived only 15 mins late, but the whole trip from Hanoi Airport to Ninh Binh was very chaotic with little information from the providers. Basically you take a car from the airport to the company's office in Hanoi (50mins journey because of traffic, the car was also 30mins late because of rain), then waited at the office for 30 more minutes and then got into a van to Ninh Binh. All vehicles were comfortable, but waiting was annoying.
Autobus Minibus, XE Vietnam, 4. svi 2024.
PW
Peter WAesthetic y77yh
kombi Limousine 11, Duy Khang Limousine (Duy Khang Limousine), 24. tra 2024.
M
Matthias Booked with them 2 times (airport to Ninh Binh; Ninh Binh to Hanoi). Excellent communication. Drivers were on time. Very professional. Highly recommended.
Taxi SUV za 4 putnika, VTS (VTS), 2. tra 2024.
IO
Ishan OExcellent driver, knew everything about the destination and even helped us with a lot of information about the place.
The service was hassle free and the vehicle was there even before we arrived.
One thing which I did not like was the 12Go’s premium support, I paid extra amount for the same but the response time was pretty high
Taxi SUV za 4 putnika, VTS (VTS), 27. ožu 2024.
ZH
Zuzana HGreat service, everything as should be, very nice and proffessional driver. He even made a stop for us to use restroom in the middle of the way.
Taxi Klasa Comfort za 3 putnika, OUROS Travel (Ouros Travel), 18. ožu 2024.
MU
Maudy UQuite a couple of switches from taxi to minibus to taxi. Only wrong name of hostel ended up the paper of last driver, but after a phone call hè was able to find out where he needed to drop me off
kombi Kombi za 11 putnika, Techbus VN JSC (Techbus Vietnam Joint stock company), 6. ožu 2024.
NK
Nibir KThe price was really cheap as compared to the ones in the airport. The vehicle was well maintained and the driver was too good from all the aspects. Our hotel in Ninh Binh was quite difficult to find. He stayed with us for 30 minutes until we got down in the hotel.
Taxi SUV za 4 putnika, OUROS Travel (Ouros Travel), 25. sij 2024.
JL
Jennifer LGreat driver, clean new vehicle
Taxi Klasa Comfort za 3 putnika, VTS (VTS), 7. sij 2024.
ML
Maria LExcellent! The driver was on time waiting for us :) timely and inexpensive.
Taxi Klasa Comfort za 3 putnika, VTS (VTS), 2. pro 2023.
