NM
Naoki MThe reservation ticket did not indicate a pick-up point, and I had to contact the bus company, but when I called the company, I could not get through to them at all.
The phone finally connected, but the operator never gave me a pickup point and gave me another phone number, but that number did not exist.
I contacted 12Go support, but the support Malee was not responsive at all and did not understand English at all.
Finally, I went directly to the bus office to confirm the pickup point for my ticket in person.
Worst bus company ever.
Autobus Izvršni, Cititrans, 9. svi 2024.
M
Monicaheil I Contact them via WhatsApp and they replied very fast. I arrived before and they changed my transport for one earlier, so perfect. Transport was confortable. Perfect for the price.
Autobus Izvršni, Cititrans, 22. tra 2024.
AG
Amber GOn time and very comfy but the driver was driving like a maniac I thought I was gonna die at least we arrived faster than expected hahaha
Autobus Izvršni, Cititrans, 19. tra 2024.
AS
Adam SProcess was easy and the bus was spacious and comfortable. Our driver was hitting 120kmh most of the way which was a bit scary but standard practice in Asia!
Autobus Izvršni, Cititrans, 9. sij 2024.
SB
Sean BExcellent service. Clean, comfortable vehicle and ran on time. Thank you
Autobus Izvršni, Cititrans, 20. stu 2023.
AP
Aline POn time, van super comfortable
Autobus Izvršni, Cititrans, 3. ruj 2023.
IM
Isabella MVery comfortable and spacious, good aircon. They drop you off a bit far from Malang centre but Grabs are cheap.
Autobus Izvršni, Cititrans, 30. kol 2023.
TD
Tiffany DVery comfortable Journey. Would recommend
Autobus Izvršni, Cititrans, 17. srp 2023.
MA
Muhamad AEasy booking. The transport is clean and comfortable with USB charger on every seats!
Team of customer service also very helpful and friendly
Autobus Izvršni, Cititrans, 3. tra 2023.
CF
Christian FGood check-in, nice driver, in time.
Autobus Izvršni, Cititrans, 20. ruj 2022.