LL
Lusy LAt first, I booked Krabi to Koh Samui. This my first time taking Phantip Travel. It was quite smooth and clear, that's why I decided to travel back from Samui to Krabi using the same operator.
Way back, there was no hint of the bus to pick me from Surat Thani pier, but the staff communicate it well to me. I needed to wait for 30 mins until someone show up to take me to the nearby big road where the bus will pass by.
Overall i'm quite satisfied with the service and the kindness of the staff.
קו סמוי – קראבי, אוטובוס Bus + Ferry + Van, Phantip 1970 (พันทิพย์ 1970), 15 באוק׳ 2026
SO
Sika OIn general the transport was okay but it was a bit difficult to understand the way to connect to the bus after the ferry . And when I went to take the bus they took an upcharge of 200 baths even though I told them my ticket had one luggage under 20 kg and one Cary on . Our bus had a air conditioner problem and they swiftly change us to another bus in less than 20 mn so they are very reactive and the route was nice especially like the service provided but yeah the feeling that I got scammed stings a little
קו סמוי – קראבי, מעבורת אקספרס, Phantip 1970 (พันทิพย์ 1970), 17 ביולי 2026
G
Gordon Extremely well organised, very smooth trip, could do with more staff on counter, access to WIFI would be helpful for those whose phones are not in roaming mode as this delayed process with showing documentation.
קו סמוי – קראבי, מעבורת אקספרס, Lomprayah (ลมพระยา), 8 ביולי 2026
MM
Marta MFerry departed a bit late, but we made up time and arrived maybe 10 min late. Between ferry and bus, there was enough time to buy water, use toilet and smoke a cigarette. Staff was guiding us well to correct buses. Double decker bus was clean and very comfy.
קו סמוי – קראבי, מעבורת אקספרס, Lomprayah (ลมพระยา), 11 במאי 2026
PS
Phoebepeaches SThis provider goes from two piers. We went to the wrong pier. The providers weren’t very helpful with the advise. We missed our ferry from the actual rest
קו סמוי – קראבי, מעבורת אקספרס, Lomprayah (ลมพระยา), 18 באפר׳ 2026
J
Jonathan On time , very polite and helpful staff
קו סמוי – קראבי, מעבורת אקספרס, Lomprayah (ลมพระยา), 15 באפר׳ 2026
K
Karen The driver decided to want to charge us 600 baht for our cases which we had no choice in paying The van was uncomfortable with no legroom , my wife is 61 and has bad hip, even so the driver put us in the front row of seats with little foot space let alone legroom
Big fuss made by the company that there was massive traffic jams to our hotel due to the festival and wanted to drop off at a supermarket some 1 hour walk away. Which wasn’t acceptable to me, in the end after some pressure they took us to the hotel. NO traffic jams.
IMO driver was rather rude
קו סמוי – קראבי, מעבורת Ferry + Bus, Sapthaweephol Tour and Travel (ทรัพย์ทวีผลทัวร์แอนด์ทราเวล), 15 באפר׳ 2026
SP
Sofiia PI am disappointed with the Koh Samui – Krabi transfer (ferry + bus).
We arrived almost at 18:00, while according to the schedule the arrival time was 14:00. A delay of nearly four hours is unacceptable.
Overall, the trip was poorly organized and stressful. I hope the company improves its service and time management.
קו סמוי – קראבי, ואן Van + Ferry, Jarinthon Tour, 1 במרץ 2026
JR
Janie RSmooth process from start to finish. I was worried after reading the reviews but we picked our tickets up at the Samui Phantip office where they were very organised. Ferry was smooth and on time. Easy to locate the Krabi bus, it took a while to leave but nothing to complain about. Journey was fine, driver did not speed, and drove responsibly in heavy rain. We had backpacks and did not have to pay any extra to put them in the hold. The guy measured people's suitcases and large ones were charged 100 baht.
קו סמוי – קראבי, אוטובוס Bus + Ferry, 12Go Transport (12Go Transport), 28 בפבר׳ 2026
YD
Yvonne DThe ferry was one our late
Which is not the fault of the company and the driver waits for us
It was a chaos to find the right minivan at the pier
No organisation
Because there where no city names on the minivans
We habe to ask several times
Two of the guests took the wrong mini van and we have to return to change the guests
The mini van was too full and the driver drove in a very dangerous way
We were afraid
He didn’t leave space to the front cars on the highway and has difficulties to stop in time
For tall people it is difficult to find space for the legs
קו סמוי – קראבי, ואן Van + Ferry, Jarinthon Tour, 22 בפבר׳ 2026
