YJ
Yessenia JThe company communicated well on where to meet for pick up with an easy to follow picture. They let us know when the vehicle was there and were available for questions. The drive itself was comfortable, very affordable, and safe! I was a solo rider, so safety and communication are very important for me, I highly recommend using this service and will use them again in the future!
פוקט – קראבי, ואן ואן, At Lanta Vacation (แอท ลันตา เวเคชั่น), 15 באוק׳ 2026
MF
Maria FThe operator arrived more than half hour late to pick up us.
פוקט – קראבי, ואן ואן, At Lanta Vacation (แอท ลันตา เวเคชั่น), 3 באוק׳ 2026
LS
Luis SNo stops during trip
פוקט – קראבי, ואן ואן + ואן, 438 Phuket Krabi Transport (รถตู้สาย 438 ภูเก็ต-กระบี่), 29 בספט׳ 2026
GW
Glyn WPick up bit late ! but great ride door.to.door will use again 😎
פוקט – קראבי, ואן ואן, At Lanta Vacation (แอท ลันตา เวเคชั่น), 24 בספט׳ 2026
AW
Ashley WBest bus driver ever, helped with our bags and even stopped at 7/11 to get some snacks for the drive. He got us there on schedule and was very sweet and a very safe driver
פוקט – קראבי, ואן ואן, At Lanta Vacation (แอท ลันตา เวเคชั่น), 10 בספט׳ 2026
DH
Daria HThe customer Service from 12go
פוקט – קראבי, אוטובוס אוטובוס, Phuket Bus and Van Travel, 5 בספט׳ 2026
MK
Monir K**Very Poor Driver Attitude & Unprofessional Service – 1/5 ⭐**
I am very disappointed with the driver's attitude and behavior during this transfer.
I was informed of the available pickup times and **specifically selected 3:00 PM**. However, the driver arrived at approximately **2:40 PM** and immediately started rushing us, showing an angry and irritated attitude. I calmly told him that we would be ready by the selected pickup time of 3:00 PM and that there was no need to worry. Instead, he told me that I should have been standing by from **2:30 PM**.
If the driver expected passengers to be ready at 2:30 PM, this should have been clearly communicated in advance. It is unreasonable to select a 3:00 PM pickup time and then pressure passengers for not being ready 30 minutes earlier.
The driver's attitude throughout the journey from **Phuket to Krabi** was also extremely unpleasant. Whenever we encountered traffic jams or traffic signals, he repeatedly **hit/slammed the steering wheel in frustration**. This was very uncomfortable to witness as a passenger and made me question his professionalism and emotional control while driving.
I also noticed that **one of the seats in the front row was damaged**. However, this was not a major concern for us because **we were the only two passengers travelling as a couple**, so we had enough space and it did not affect our comfort significantly. I am mentioning it only as an additional observation about the condition of the vehicle.
Overall, the biggest issue was **not the vehicle condition but the driver's attitude, lack of professionalism, and the way he treated us as passengers**. A professional driver should be respectful, patient, and calm, especially when transporting passengers on a long journey.
**I would give the driver 1/5 and strongly recommend that the company investigate this driver's behavior and provide proper customer-service and professional driving training.**
I do appreciate the **Phuket-to-Krabi transfer service itself**, as the service is convenient and useful for travelers. However, the driver represents the company, and this kind of attitude can seriously affect the customer's overall experience and confidence in the service.
I hope the company takes this feedback seriously and ensures that future passengers receive a much more professional and respectful experience.
פוקט – קראבי, ואן ואן, At Lanta Vacation (แอท ลันตา เวเคชั่น), 29 באוג׳ 2026
SS
Shuvojit SOur overall experience went beyond our expectations. We will surely book again.
Thank you
פוקט – קראבי, אוטובוס מיניבוס VIP, Minibus 1996 (Minibus 1996), 18 באוג׳ 2026
OA
Ozlem AThe service was excellent, with a very discreet and polite driver.
פוקט – קראבי, ואן ואן, At Lanta Vacation (แอท ลันตา เวเคชั่น), 13 באוג׳ 2026
M
Minru great experience, a nice journey with a safe drive, comfortable seat , good break location… recommended.
If the earlier confirmation with departure details will be prefect
פוקט – קראבי, ואן ואן, Krabi Travel and Transport (ห้างหุ้นส่วนจำกัดกระบี่ทราเวลแอนด์ทรานสปอร์ต), 30 ביולי 2026
