Thai Vietjet

I had paid for 1 bag of 20 Kg, at the time I had two suitcases, 15 kg each and they wanted to charge 2,800 Bahts, in the end, they charged 1,280 for a suitcase.

Good flight, nice attendance et plenty of space

Everything was great. Staff was incredible.

all is perfect

Very good

.

Booking proces is easy and it was a great experience. I Will recommend it to friends and family. Excellent!!

My user experience with the app was good. It took me a while to learn it, it's a new way of dealing with public transportation. The experience at the airport was very difficult and challenging in terms of the internet there. I probably fell into a bad connection that caused my phone to close and disconnect, and it also took me a long time to connect with my computer. So for the first two hours I had to literally fumble in the dark about the location of the flight desk. Once the location was found, everything went quickly and with impressive efficiency. And so was from the moment I arrived in Chiang Mai; Because the phone didn't work, I ordered a taxi from the airport at a taxi stand, which cost me more than usual, but I met a good man there who offered to help, and a nice taxi driver who brought me to the hotel. Here in Chiang Mai, I haven't used the Grab app yet, but my experience shows that it's good, so as soon as I need it, I'll use it again.

Ok flight, unfortunately delayed twice

In time, friendly,

Very easy and secure! I strongly recommend.

Check-in en flight were easy and very well. Unfortunately our bags had dirt and scratches. I think they were not handled well.

It was just a short flight and our first with Vietjet Air. No issues, but no complimentary snack or water without paying so bring your own.

Very clean and professional... 100%

We paid twice and nobody could help us still

Excellent flight, great staff are very good no-frills airline

Good. All on time

Unfortunately we had a delay due to a malfunction with the wheel of the plane. We did get two coupons for Subway for 150 TBH. Which was really nice.

Lovely attention, made a wonderful flight

Driver was right on time and he helped load and unload our bagage. That’s all we needed

Flight delay, like it’s normal for this airline. So if you are going to fly vietjetair, you will be late

Nice on time departure. Despite my length (2.00m )I expected they would reseat me after take off to a seat with some more legspace (business class was empty) No info from the flightdeck crew when we were holding on the apron after landing.

Delayed by 1 hour

Amazing service and flight from start of booking to getting off the plane the other end.

Overall it was good but our Flight has a Delay of 1 Hour

I didn't fly so unable to provide feedback

Needed to get back to Bangkok for my journey home the following day, plane was a bit late getting in but VietJet Air turned it around quickly so we weren’t very far behind schedule. Short journey, no complaints, would use them again for internal flights.

A little delay on the flight but other than that I’m satisfied

The ticket agent was awesome

Flight was late service average

I am old papa First time I use 12GO for Al my travel .. It was so easy.. super.. fantastic.. hassle free

A little delay for the flight

On time, great service and staff

Flight was late but crew worked hard to turn the flight around

Ganz easy Flug in den Süden ohne Probleme

Late flight without any information about it.

Thai people are very friendly!

Unfortunately, the airline is often late; we were originally scheduled to take off at 6:10 PM, but I received an email to reschedule for 7:36 PM. We finally took off at 8:10 PM.

The flight left late, we weren't even offered drinking water.

Flight was delayed with no explanation

Really very simple, quick and very friendly staff

Flight was delayed at least an hour.

Our Flight was delayed by 20 min. All members of the crew looked very annoyed to even interact with people on board. They all looked upset to be there. Otherwise it was all fine for a short journey.

It ran very smoothly thanks

It was quite nice and easy trip by bus. Only thing I did not like was broken seat back. It did not keep up right position at all. Bus was full and I could not change seat.

All perfect!

Showed receipt from 12GO. All good and booked in as expected. Flight arrived on time and good service from Vietjet staff. Thanks

Regretfully I misspelled my name in ticket request. We had to buy a new one.

The flights are very affordable and the service is excellent

Check-in was horrible. Why did we need to stand in that crazy que when we already had boarding cards. Why not have a bag drop que. There was one big que but then they wanted to separate VIP can made a big mess of the que causing friction and stress.