Smart En Plus

Trip was very good, communication was great and we were told exactly where to go a day in advance. Be warned: On the second stop in Krabi, the local operator tried to make us pay 200 Baht to drop us at our hotel instead of at the bus stop, which felt quite scammy. In the end the driver dropped everybody off at their places regardless, which made me think it might just have been a way to try and extract more money out of the tourists. Van was 30 minutes late but that's fine for such a long trip. Overall would do again.

Hard to find the station Smart en plus

Super helpful staff here! , ferry is Old and lolls about a bit, but goes fine enough. I sat up in the back compartment which was empty with lots of window seats to enjoy the view.

Very wel organised! Boat was very full but ok. Fiets minivan super comfy, second slightly less. Service overall reconendable! Helpfull when my gandson forgot his phone in van nr 1!

The trip from Koh Lipi to Khoa Sok who’s good organized. A few stop tho eat or drink en go to the toilet. The stop over we needed to what a few minutes. Excellent organization

Top

The operator was super efficient: there was a one trouble during the trip, but she instructed us via WhatsApp timely and effectively. I believe she is reliable.

Super easy trip. Staff were very helpful and made the process very easy. Boat was clean, seaworthy and felt very safe. Baggage was handled carefully. Arrived on time can't really ask for much more

AC was too cold. And it seems that driver cannot change it

Easy to book and our driver was early.

fine service and communication

Great service from ground staff

A little stress at the airport. We see a 12go shuttle and the driver told us he is full and another shuttle will come. Finally it was not a 12go shuttle but "Asia" brand. I had to look at all guides

Everything was perfect

Smart en plus was in contact all the way thru whatsapp. Very very good service to keep things on track, especially when you don't speak the language in an organized chaos. Clear directions with photos and quick turnaround time in answering your questions. Highly recommended!

Bumpy with the boat. But service very okay

On time and better than expected.

We arrived at Hat Yai airport at 8:30AM. We went to the checkpoint by 8:45AM and waited in the area. Several times we walked around trying to find information on our pickup and nothing more could be found. By 9:25 (our van was supposed to leave at 9:30AM) we called the number on the PDF and someone answered. Eventually he called back and said a driver would be there shortly, after which a taxi driver came over to find us. We almost missed our ferry and the ferry operator was calling us repeatedly asking where we were. Thankfully on arrival she met us at the taxi and hurred us directly to the boat, which we thankfully were able to get on just in time.

Perfect and reliable… Nice ride

So easy, so safe, so reliable. They make you feel relaxed and do all the work for you. Many thanks to Pharisa

We received no information about the trip, no one was waiting for us where we were supposed to meet. eventually tourist assistance helped and located the van driver. then I followed the instructions, checked in at the right gate and showed our tickets. we got on the boat and after 6 minutes was bombarded with calls and emails about how the boat was waiting for us. If they want us to use a specific boat or van, they should really be more specific and give detailed instructions.

The travel agent will provide sms to remind the journey. The driver is polite and attentive.

Perfect service and customize attention. Recommend

I could not find anyone from the company and walked all around the Hat Yai airport asking questions- I had the voucher in hand but it’s details were limiting. The hotline was inoperable/busy. It was bad. I took a taxi to Pakbara pier so deserve a refund GR what I paid for van service. At the pier, I found the boat counter ok and navigated that ok.

This trip with. 12goasia went good. Then i had really bad one in koh lanta later.

Overcrowded boat. Was told to go to the wrong check in area.

We are waiting for next February 2021 traveling to Koh Lipe

We booked for ferry and got surprised by a speedboat that was not so convenient

The description online during booking process did not fit with the car waiting for us. We did not want to go by mini van, but with a car.

We arrived 1h25 early I think, super cool!

Very efficient boarding and immigration on either side (Koh Lipe and Langkawi).

The whole trip was pretty smooth. We left on time but waited a little bit on the floating dock for the boat. Getting through immigration points was very smooth and our ride to the airport was waiting for us when we were ready. All in all pretty good.

So good!

Amazing and very nice ride. Quick and comfy.

On time, good driving

The guy that should take us to the airport never showed up, we had to take a taxi. We almost lost the flight.

Very good, good and freindly driver!

Comfortable, on time, aircon, fast, short break halfway

Excellent service, very confortable van

Everything was on time AND easy going. One suggestion At the Hat Yai bus station the sign of the operater for the van can ne seen only when the OTOP shop opens.

Relaxed driver Comfort In time, even faster then expected. Tuk tuk available and the endstation

Great service

Everything was excellent. Easy check in at Lipe. On time departure. And good service to meet the boat and direct me to shuttle van. I recommend this service.

Fab service! The driver was lovely and a good, safe driver! Arrived sooner than planned too which was a bonus.

Perfect ride. Very very good driver. We felt totally relaxed and safe.

Safe and comfortable travel. Great quality for the price!

Great service that ran perfectly to the times stated. Recurved update messages before trip keeping us informed.

Rally driver by van without working shock absorbers, but everything went well.

Everything was fine. No delays, got at the airport half hour earlier. I recommend this company.

Everything was great, smooth transitions.