Oceanjet

Not so good, too spricey just directly with your preferred ferry.

I don’t know how to change the time of departure. I thought i booked an earlier trip and it turned out it was the last trip.

Satisfied

Great help with Seniors sitting together

No fuss, no complications, everything went as planned

Siguijor port to Dumaguete port...40min...very fast craft ferry 👍 ....on time departure... ie Ocean jet craft . Another ferry ⛴️ carrying passengers and motor vehicle 🚑 🚑 🚜 Ro ro economy ferry (Montenegro co.) ... that's take 1hr 20m to arrive at Port ...need to pay extra luggage (check-in at port, Siguijor, 170 peso for 3 pcs of luggage &#2.3892776332154E+24; on board) Also money refund process done well....coz I booked ocean jet ferry ⛴️ earlier online.... departure time 6pm being cancelled out.... because of fuel ⛽ problem...so I asked for money refund at ocean jet counter.... the cashier done well ...👍 She refund money to me which is 350 peso one way only.... Thanks very much... ocean jet craft co..... efficient, reliable, trustworthy &#2.3626036412786E+24;

Booking was easy until the end when the previously unstated additional charges are revealed. Also the prices were in pounds until I hit final payment and suddenly you are paying in Euros. The most perplexing thing was the confirmation e mail stated they would now purchase my ferry tickets and e mail them to me 1-3 days before departure when in fact the tickets were already embedded as a .pdf in the confirmation e mail although not obvious to me that they were the tickets. Contacted the company to chase up my tickets and they got back to me after the ferry had sailed😂

I had to buy ticket from port becaus I could not get it from you on time

I have to cancel the trip (ocean jet ferry -fast ferry ) Dumaguete port to Siguijor 3....coz ocean jet not in operation late departure to Siguijor at 6pm,.... because of ⛽ fuel problem as saying on email sent to me by ferry management.... Instead I booked royo economy ferry.. Montenegro on email already... for that date So I'll ask for money refund which will be done on my way back to Dumaguete at counter ocean jet on Oct 12, 2026.... schedule time 6pm departure....

Fast and on time

Very nice guide (Dextor), he really loves his job. Also great group dynamic

Easy directions

Although OceanJet was delayed more than an hour, still do appreciate that we got home safely. Also, I appreciate one of the crew who was accommodated all the passengers during on boarding and offboarding. I don't know what his name was but he was the one who held the umbrella while we try to board ferry and really saw how he assisted the elderly. - Desirinne Dela Cruz (Ria)

The drive was so fast that the ship was shaking the whole time. We weren‘t on time.

Smooth transaction

Comfortable wait and plenty of snack options

The ferry was on time, and everything went smoothly. Two negative points though: The annoncements in the terminal are barely understandable, and the seats in the Oceanjet are very narrow.

The flight was canvellwd and nobody inform us

The seat in the open air was not that comfortable.

I am part of the trip yesterday that has an emergency. I noticed that the jet has no portable oxygen to be used incase there's an emergency. Hope the person yesterday is already safe.

You done everything I want it to be done

the front desk do not know how to handle the online pay.

Easy to navigate and a comfortable way to travel

Vehicle had to return to port of origin halfway through trip due to technical issues. No compensation was provided.

Very kindly treated

In general , very good

Everyone in the port and on the boat were very helpful. The trip went very smooth , it was our first ever trip on a boat and we are looking forward to the return trip back to Cebu. So a big thank you to everyone that was involved in our boar trip .

Smooth

Everything was perfect

The business class has less aircon and it’s hot

Boat and chairs are pretty basic but we’re all (very) tall and they gave us seats at the first (disability…) row, which was very much appreciated. As practically always in the Philippines very friendly service by everyone.

Boarding was chaotic, but otherwise it was a great way to travel.

On time

Baggage check rules were not given. Passenger embark and disembark information was outdated

Why we have to change the online booking in a paper ticket? It costs time! It is suggested to be 40 minutes before take off at the counter ? It should not be necessary.

The AC was so so strong,I was so cold inside it was horrible

Comfortable, ferry was delayed, booking options didn't include an earlier ferry which would have been more convenient.

The boat ride itself was wonderful. It was checking in the bag and occuring extra fees and having people wanting a tip for taking your bag without asking.

Would have been excellent except my seat just faced a wall. Glad I didn't take business class, was a rough day, and having a background on boats, there is a lot more movement on top deck then there is on the lower deck. But trip was still good Well done 12Go

both time wasin dumaguete bad . starting very late and in Cebu on Saturday also. the problem from the philipipes is the Discipline in working .

I just rated it average. I was expecting a little more.

fare is too expensive online but boat came in late also

Everything worked fine but surplus of buying tickets online is far too high.

Gorgeous beach front property.The hotel, grounds, room and staff were really nice and accommodating. Top notch services, from restaurants, to guest services and what they provide. Would come back.

Fast boat got us there in quickly.

They require you to check your bag and charge for it, but don't tell you up front. Just include this in the ticket price and be transparent. Also - I've never seen such chaos on landing in Dumaguete as the bags are unloaded. Somebody take some basic initiative and create a separate area where you off-load the bags, keep passengers in a nearby separate area where they can see the pile of bags, and allow people to come collect them when they see it. What you currently do is just allow people to crowd around the pier so nobody can see anything and it creates chaos. A few basic things and you can improve the experience dramatically.

9

It ran half hour late..

I had quite a long wait at the terminal in Tagbilaran but was comfortable and fed and watered myself adequately before the trip… The journey itself was fine but I definitely recommend the Business Class option due to the more comfortable seats!

On time departure. Easy boarding