Nasaf

Very clean excellent reception well behaved staff good food

There was a seat, not a bunk. There was tea. It was fast and there porters at Tashkent!

Nice people and very helpful. Hot tea was appreciated.

Nice easy booking process.

Excellent service impressively on time to the minute

The only negative point was they gave us different seats while we were a couple

Bus was very uncomfortable. Bus driver told us quickly and only in Russian where we could sort of find the bus after the border, 300 meters away at an unmarked location. They left 1 person behind because they weren’t there “on time”

Old russian type train. But on time

The trip from Tashkent from Samarkand was good. The train was on time, finding the platform at the station was clear and the ride was pretty comfortable, except of the lack of AC.

Some drivers could NOT find Hotel Deluxe and had to call hotel to get directions. Took extra time and confusion- especially as a tourist with language barrier.

Tashkent to Samarkand train(operator: Nasaf) was good, but the return trip from Samarkand to Tashkent train(operator: Sharq) was REALLY BAD. They should replace the seats of entire fleet. The seat condition of the return train(Sharq) was worse than trains in India.

No aircon, very hot.

Seats were a bit tight for long journeys

It was ok but the staff asked us to go down the stairs and go up again to go to the other side of the tracks (Platform 3). We were carrying heavy baggages!! Then when we reached the Platform, we found out that he allowed other passengers to cross the main platform (platform 1)! It was so frustrating since we had to run and drag our baggages up and down the stairs! We were so tired!

Easy to find the train and navigate the station. The train was comfortable and had generous seats and leg room