Lotus Train

Staff at the station were helpful in telling us when we should go to the platform. Staff member Tan on my carriage was very nice and helpful and brought us a complimentary beer. My wife and I were glad that we reserved a VIP carriage - four people in the same carriage would have been a squeeze. The toilets were clean and with good toilet paper. We found the bed mattress a bit hard but we got reasonable sleep overnight. We were only 20 minutes late into Da Nang, so overall, very good.

The train was clean, cosy carriage, lovely selection of snacks and breakfast, highly recommended experience

Dirty toilets and cabin. Very loud and bumpy ride which made it difficult to sleep. No information in the Train station, so it was hard to figure out what Train and platform we should look for.

The cabin was comfortable, the breakfast was good, and the scenery was great

Too cold inside the wagon otherwise it was ok

No WiFi as it stated on the ticket. We were told the drinks (coke, tea etc) were free but you had to pay. Not that it was an issue but if your told something then that’s what you expect. Other than that everything else was ok.

The inside of the carriage was comfortable but the train is extremely noisy. The different companies share the same train (eg SE19) so the noise is the same whatever company’s carriage you choose. That said it’s an efficient (but quite expensive) way of travelling a long distance.

Was a really nice experience the night train!been taken good care of by the employees!only minor thing was that the wifi was really bad

We enjoyed our ride, but the mattresses were a bit uncomfortable. The service was really great after we left a phone at the train. We got it back within a day!

The bed is okay and clean, but the train is so old and train itself not clean and soooooo noisy, very old train very okd way , very slow, advise all to have it if only short trip not more than 6 or 7 hours Otherwise flight will be better than train

I bought VIP tickets and experienced the same train wagon as I booked before- normal ticket. But that so called VIP ticket was overpriced for that what I got.

Authentic night train trip, the kids loved it

I love trains. The service was good. A bed on a train is what it is, but the whole family enjoyed the ride from Hanoi to Hue

The train was as expected, albeit the ride was not very comfortable. However it was a bucket list item and I think it was worth the hassle of sleeping on a noisy and bumpy ride. The beds are firm. The adults didn’t sleep well however the kids were fine. Unfortunately I got off at Hue instead of Danang so I might have missed the best part of the scenery. There wasn’t much to see besides the rice patties. The snacks and water was sufficient and the toilets are looked after well enough. I don’t regret the experience as poor sleep was expected.

Her er en naturlig engelsk oversættelse, som egner sig godt til en anmeldelse: There had been a double booking, so we did not get the berths we had reserved. After some time, we were moved to another carriage operated by a different company. We also had to remind the staff ourselves that breakfast was included in the price we had paid. Although the service attendant was very friendly, smiling, and helpful, he also wanted us to pay one million Vietnamese dong so that no one else would be assigned to our compartment overnight. We had originally booked a four-berth cabin, so in principle that would have been acceptable. However, the cabin had not been prepared for additional passengers, and we certainly did not want someone arriving in the middle of the night while staff made up beds for them. The following morning, we explained that we felt it was only fair compensation for the double booking that we were allowed to keep the compartment to ourselves. The service attendant accepted this when he came back to collect his one million dong.

The overall experience was better than I imagined. There were plenty of goodies. The air conditioning in the cabin was okay. If you were on the top bunks you couldn’t feel it much.

Although a little small, the cabin was comfortable and luckily we could just fit our suitcases under the bunks! If you had 4 people in the cabin it would have been much tighter! The little goody bags provided were great!

Clear information, train departed on time but was late arriving. Cabin comfortable but

Easy to navigate in English and payment straight forward even as an older person Reputable Download the app can always refer back to your tickets/bookings.

Great experience, cabins a good size for the 2 of us. People kept walking past yelling to sell drinks. Couldn’t order food from menu (only snacks available)

We liked our experience but it was more expensive than a flight and a flight is a much better experience. They could work on cleaning more and having better breakfast. It’s something to do once, I would recommend over a sleeper bus for sure!

Good and convinient train. But very bumpy. Could not sleep.

The train was delayed and quite noisy. The service was great through!

The journey on the sleeper train was unforgettable. I was only disappointed because two announcements were made like there would be free beer and orange juice on the train, but actually there was no beer and shen I asked about the orange juice in the morning there was no juice left. 😔

Great overnight train ride. Slept very well

Bumpy, noisy, smoke smell

Lotus train, VIP but it was a normal train experience and not so VIP thr other berths were taken

I am glad I took this ride. I got to see so much of Vietnam through this train ride. The views were breathtakingly spectacular.

Our 2 bed cabin was switched to a 4 bed cabin due to a car issue which gave us less head room as I am 6' tall. Overall the cabin was nice. The bedding had slight odor. The cabin temperature also fluctuate during the night making it uncomfortable to sleep. For the cost of $450CAD and time of 14 hours, taking a plane would have been better.

Such a fun experience, thanks

A noicy and shaky trip but overal good. onboard we could pay 1.000000 dong and upgrade our cabin

It's more comfortabele than Vietnam Railways, but relatively expensive for what you get.

Our experience was good, booking the train was easy and the station was very helpful taking our bags to the train. We shared a 4 berth cabin with a Chinese couple and it was fine, we managed to communicate via google translate. I would advise eating before getting on the train as the food was limited. Snacks and the light breakfast was ok.

Train was very comfortable. Matresses clean and comfortable. Trust the process. Everything will be called on the speakers with clear English. We loved Lotus Train and would use it again!

vastly overpriced but comfortable

Dirty old cabin in the advert it showed new bed etc with a large window for viewing not a dirty scratched window .the food was a joke slices of bread a banana a small orange .I was looking forward to the train trip and seeing some countryside .the food the sold us on the train was awful we dumped most of it

We had our tickets changed one day before with different places assigned and no chances to change for what we wanted. The train assistant in the cabin was confused and were running around for 5 minutes trying to fit us somewhere. Finally we got places in a different couch near the toilet. Than qe got other train assistant trying to sell us an upgrade to higher class. At night someone was smoking in the near by so we smelled like the smoke was coming right in our cabin. So I don’t know who is writing good reviews about lotus train, but I wouldn’t

On time and facilities were fine, noisy, slept okay, easy to use. Had a very uncomfortable interaction with one of the train staff and felt unsafe, spoke to my cabin mates who were lovely otherwise I would not have been able to sleep. However the Lotus staff was friendly.

E

Ras

Information not clear at time of booking. Please make more clear: VIP sleeper means only one bed, not whole compartment. There will be other guests too. Bed was filthy, full of hair from previous guest.

It was overall a good journey, Clean cabin and toilets and felt like a safe journey (main reasons we chose the train over bus) but bear in mind the cabins are tiny for 4 with bags and it's a bit of a challenge to get to the top beds especially in dark.. Also, it is loud and does shake *a lot* which wasn't a problem during the trip but we both felt sick afterwards.

Ticket

Would totally recommend this trip.

The compartment was comfy and clean, the train guards were fun and provided nice tins of beer ‘on tap’ … and the train journey was wonderful and we arrived bang on time!

The Lotus Express ist very comfortable for Vietnam Trains… Beverage, Food and drinks for and some special for low coast. The train ist very contain…you can enjoy the landscape at the hai van pass and small towns. If you need privacy, the use of the 2 man cabin is mandatory. I like and I will do it a second one.

No clear instructions when arriving at Hanoi Station. Expected a Lotus Staff member to meet us in the waiting hall. No one to help with bags. Grubby linen. Only one pair of slippers. No handwashing liquid and very grubby dedicated area for washing. Steward never came round round with drinks as advertised. Had to purchase beer. Expected more for the price. On arrival at Hue we were helped with bags which was good as a very long drop to the platform from train.

Great way to get between cities

The cabin was clean and the beds comfortable and large enough. We got some snacks and a bottle of water. Toilet was clean and usable, as well as a sink with mirror for washing. The comfort during night was ok, as the train is pretty loud and moving a lot. If you are sensitive to noise and movement I would maybe take a bus instead.

The cabin had clean linen, and the service was great, but it was almost impossible to sleep during the night, due to noise from the train. Tip; bring earplugs😄