Indonesia Railways

All fine.

Clean train, good temperature, each person gets one blanket. But there was light on in the train whole way and there were noise radio announcements from the railway stations.

The food cart could be more of a restaurant

No delay in departure and arrival. Very nice service.

No complaints-very good trip, thank you

Great service, clean train, excellent staff

Nice trip. In time.

it was freezing cold the whole ride. it was a night train and the lights were on the whole time. the most annoying and loudest music before every stop. could not sleep at all. terrible experience

super driver very friendly

Good trip but too cold in the train 🥶

Great experience with Indonesian Railways. The train was very clean and comfortable. Both departure and arrival was exactly on time. We would travel with Indonesian Railways, again.

The service of KAI is really excellent. The trains are clean and comfortable. Additionally departure and arrival was perfectly on time.

On time ! Clean !

Perfectly on time. Train was in a very good state and prices were more than fair. Thumbs up for KAI.

good service, good food,

I gave 4, because of I sit and the train moving backwards :)

Perfectly on time, incredibly clean and very quite. Nice views too!

the staff is welcoming , the service is excellent , and there is plenty of legroom . it's great .

The train was terrible: no leg room, dirty and crowded. These tickets are for economy. If you book through the official KAI app instead of 12go at least you get to choose your seats, and you get tour boarding pass in the app without having to use the machines at the station

Clean and nice service

comfortable and punctual, but very noisy and so cold

Amazing value for money for a comfortable 9 hour train ride.

Highly recommend to pay a better seat than economic. You get what you pay, a 90 degree seat for 8 plus hours.

Punctual, clean, friendly service. It was so relaxed. I can realy recommend. Greetings Dirk

Lights stay on all the time in night train, which makes it hard to sleep

Comfortabele treinreis.

Really enjoyed my journey. Train was very comfortable and it was on time. Plenty of space for my legs.i would definitely use it again.

The air conditioning was too cold.

Amazing trip, excellent service, on time, just perfect!

Very comfortable journey all the way. Arrived exactly on time

The AC was too cold throughout the whole journey

It was a bit cold, but otherwise perfect :)

Wonderful, timely service. Train was great, staff was very courteous and professional.

Easy to scan QR code and collect ticket at the station. The train was comfortable and spacious. It had usable toilets stocked with soap and toilet roll. The view from the train ride from Malang to Bunyawangi

Really Comfortable Train, the AC was just a bit too cold

Train was on time in spite the large number of passengers waiting on the platform. Seats are comfortable, with AC and kind staff that sells food and drinks. Bathrooms are cleaned. There are plugs for changing your phone and theoretically also WiFi but it did not work for my phone. Train stops in several places and there is always an announcement so that you have enough time to get ready. You need to exchange 12go voucher for the Kai ticket at the train station.

The train was fine. It left and arrived on time.

The porters were very helpful , the staff on the train were also helpful and always polite. One thing that let down from a 5 star is the toilets were not in the best condition as there was not hand towels other than rat it was a comfortable journey

Indonesian trains are very confortables, they live and arrive at time not as in France! They are really cheaper and the informations in the station very clearly. If it could be same in France I will use more this way of travel but they are expensive, often in late and more and more in bad state! I’m for the ecology but I’m not enough rich for really respect my convictions….

The train was absolutely freezing, we told the staff but nothing was done about it. We had jackets and blankets, but ended up sick with a cold after a 7-hour journey. Instead of enjoying our holiday, we're now taking medicines.

Nice trip

Very spacious seats and a nice restaurant on board. People do not want to change seats if you want to sit together. You do not need to be there an hour in advance, but half an hour is nice if you are not Indonesian.

Punktual, friendly people

Train was clean and on time.

We had an amazing time with Jarot!! He drove us to all the booked locations, helped us finding our way into the temples and finding our guides. We had really nice conversations :) highly recommend it!

Train was on time and very clean.

Train was on time and very clean. The seats were really comfortable.

The train was comfortable for the price paid, unfortunately there was not much choice for food and drinks on the train so make sure you bring some with you especially on a 10hr journey. The booking system didn't let me choose my seats which was a bit of a disappointment.

efficient, timely and very spacious train ride

+ Great service. - Temp 18 degrees (airco) is far to cold. 21 - 23 degrees would be better!