Coda Lines

the seats are uncomfortable because they're too narrow for an average person. legroom is almost non-existent. my armrest was also not working so i had no support for my arm during the whole trip. the bus kept making stops all the way from sagada to manila, making the travel longer than it was supposed to be.

I was charged in SGD currency and with a hidden fee.

I would like to give 5 star but there is a problem with the Bus CR, it's smelly and I can't sleep due to I'm near at the CR, and It's open sometimes I think the lock was broken. But overall I am very satisfied with the services. Thank you Coda Line!

The expected time of arrival was 12:30AM but we arrived at 3:30AM due to minor accident in the road where we collided with a van.

Ok ang takbo ng bus. Mabait driver and conductor

The bus was late, which isn't a problem. However, I would have liked to have been informed.

The overall experience was excellent. The bus driver drove safely and arrived on time. Both the driver and the conductor were very considerate, respectful, and professional. I would just like to suggest improving or replacing the plastic seat covers, as they make a noticeable noise whenever passengers lean back or move. Using a fabric or cotton seat cover that can be cleaned or replaced after every trip could provide a more comfortable and pleasant experience for everyone.

The Conductor gave us a discount of Php120.00 each for our student and PWD on our Quezon City-Sagada trip.

It was an hour late in Banaue. Then it was over 2 hours late getting us to Quezon City.

I think its time that Coda Lines update their buses. For a long haul trip, it will be helpful and convenient if a charging port is available. I hope a 2x1 seating configuration will also become available.

We were delay for about 2 hours on our trip. But still a great trip smooth and able to stop on 3 bus stops for snacks & bathroom breaks.

break pads cause the tires smoke, almost 14hours travel,

I hope the passenger seat is more comfortable.

suggestion cellphone charging port

suggestion for cellphone charging port

The seats and service are good but the AC is way to cold.

The AC was way too cold. They keep it running at the same level from (hot/humid) Manila to (cool) Sagada. Temperature in the bus must have been 14-16 degrees - totally crazy. Getting out of the bus early in the morning in Sagada, with outside temperature around 18 degrees, felt like a big relief. I told one of the staff on the bus (not the driver, the other person) about this during a stop but he responded only with a dismissive hand gesture. I approached him again after we arrived in Sagada to give this feedback, and he was very rude, showing no understanding.

We booked a 35 seated bus with cr (had been confirmed) then finally we travelled in a 45 seated bus where the armrest didn't work.

Everything good except for 2 things: 1. The Quezon City Terminal was not comfortable. It does not even look like a bus terminal. 2. One of the stops was not nice.

Everything good except for 2 things: 1. The terminal. It was not Coda Lines Terminal. It was the entrance to a park in Bontoc. 2. The water dispenser was empty.

It was far too cold. Asked the driver two times to reduce AC. He did, but put it on max power 30min later. The whole bus was freezing and wearing hoodies and blankets- really stupid. + we arrived two hours late

None of the buses have bathrooms as advertised. Bus left late and took 13+ hours. Multiple unnecessary stops along the way including one for locals to buy produce. Seats are very close quarters and not very comfortable. Prepare to be exhausted and sore.

The bus is old and cramped, and not suitable for long drives. The only modern things are the AC (used extensively so grab a blanket) and the toilet. The bus was on time and driving style was safe.

Overal good service and expert driving

Good but not enough room from my long legs on the seats

Bus was late 1+ hour. Better Communication is needed (like an email or text) to let passengers know the status or situation

More than two hours late in arriving with no communication to passengers.

I barely fit in the seat. I didn’t even have enough room to sit straight as the rows of seats are so close together. Worse than an airplane

The first few hours of the trip is fine. However, on the last few hours we experienced mechanical issues AGAIN!!!!!!! Though we only waited for almost 2 hrs but it is very traumatic! Will not recommend Coda Lines ever!!!!!! You should check on all of your buses it is very unsafe!

I book and received seat but in actual we place in other seat!!! Disappointed!!!

Trip experience was fantastic! Bus departed on time and arrived early. Reservation process was not ideal. I was not aware that there was a~13 hour processing period from reservation to confirmation. This was somewhat stressful because I wanted to ensure that I could get back to Manila before the typhoon hit. Without knowing if my ticket would be confirmed I wasn't sure what to do and had to do some additional contingency planning. The Coda office was helpful and 12go support was helpful, but the connection between the two companies could have been faster to reduce the confirmation time.

Bus picked up customers in the middle of the road. The new customers were standing during the ride.

An amazing trip made easy by the Kuyas operating the bus who are friendly and skillful.

Always on time. Cares about the passengers. Always send messages for reminders. Thank you, Coda lines. Keep your buses clean and welcoming.

On time (early even) Great maneuvering skills amidst difficult and zigzag roads.

We took go&return ticket. The first trip left on time and arrived earlier than expected. The second trip arrived late at the bus stop, bus on time at the arrival. Air conditioning was a little bit too much on our way back. On both trips the bus stopped at a bus station where is possible to use the toilet and have something prepared to eat.

Smooth and safe not so fast

The overall experience is good, bus is not the most modern, but ok. It’s not so cold as everyone wrote here, we just wore shirts. I had a fleece jacket, but didn’t need it. The driver was driving like crazy, my husband saw it and was a little bit afraid, luckily I slept all the way 🤣 we arrived to Banaue 1.5 hours earlier, at 4:40 instead of 6:20

The bus was on time, the journey was also fast

Was very pleasant trip with a good and clean restroom on board. Seats also comfortable could just use a footrest that we don't slide of the seat. Bus was one hour earlier in Quezon as expected.

The bus left and arrived on time! As comfortable as you can get when traveling on a night bus. The bus was cold but they mentioned it beforehand when buying the tickets so i could prepare. Staff was friendly and helped me where to go when i arrived in Bontoc.

Comfortable vehicle but really cold at night

Freezing cold bus and the lack of foot rests meant you kept sliding off your seat due to the drivers violent braking. They also hit a car and ran over a dog without stopping to check

Everything was OK, but as we saw in other comments, the AC was super strong so the bus was freezing, which make it difficult to sleep or enjoy anything. Toilets were clean.

JV of Customer service was very accomodating with rebooking and seating a senior citizen in the front row of the bus. It was a comfortable and safe trip from QC to Banaue.

Driver was very good and careful in driving through the mountains and all throughout. This made the trip comfortable and enjoyable.

Customer service staff Jayvee was very helpful with my rebooking.

Bus was delayed for 4 hours, the people were very nice tho! Definitely recommend if the busbis on time

The trip was okay, but the AC was very cold, to cold.

On time. Bikes were accommodated in the compartment. Just wish there's some kind of support to rest my feet as I kept sliding down the seat.