2GO

I was pleasantly surprised. We had great service and accommodations . The staff was the best. I sailed with a competitor 2 weeks before and didn’t know a better trip with 2 Go was waiting for me. I would recommend 2Go to any foreigner taking a ferry for the first time in the Philippines.

I really enjoy traveling with 2go shipping.

I find it super good, the staffs are nice, the food is great the only problem is i need to pay for the internet and also the restroom is clogged

1) No free mobile telephone charging point 2) no choice on food and no drink included in the paid ticket 3 ) no many chairs to sit down on above deck 4) no locker for luggage in bedrooms 5) bed mattress too narrow and short and little space around bed hallways

Upgraded to business class and was impressed with how easy it was and the standard

The ship was clean and staff very helpful.The trip was on time and I enjoyed the experience

thanks for the upgrade relatively cheap 500 to private room

The free download nner and breakfast options were terrible for a Westerner

Comfortable and Good voyage

Beautiful ship, very friendly crew and excellent food. I would have guessed your twenty-three (23) year old ship was only ten (10) years old! Very clean, and well-maintained. All of the crewmembers smiled, all the time—and the young people in your apprenticeship program were delightfully energetic and enthusiastic. The meals were delicious, and assorted baked things almost too much (!). The prayers were a beautiful touch.

Almost perfect just a little delayed on the disembarking of passengers.

tourist class was comfortable enough, very cold though so rent a blanket or bring a jacket. ticket says go to the port 4 hours early, 1 or 2 is enough. we didn’t have to pay extra for anything even tho reviews said so.

it arrived 1 hour late

delayed arrival and departure. Limited areas to roam. Expensive cafe prices.

Food: Breakfast and lunch are catastrophic. 2GO charge extra fee for printing Voucher in paper form. we re living in 2026. There is no need for paper for something like this.

Smooth sailing, its my first time to travel via ship and its good, no pressure unlike plane travel.

The boat trip was a lot better than we expected after seeing information online. We booked the business class 6 bed room and it was very clean and comfortable. Each bed has curtains so it felt very private, and the AC kept the room at a comfortable level. The boat itself had everything you needed, and you can go on the deck which is nice and there’s a smoking area on the boat. The bad side was that we got food on the boat after being one of the first to board and it was cold. We had a meal included which we were not informed of and we found out afterwards after speaking to other people who had gotten then same boat.

Really efficientc

2h to late , missed our flight

my bunk was full of cockroaches. The showers and toilets were very bad

We’ve had the 4 bed room & overall it was much better than we expected - own bathroom/shower & everyone was super kind. The only negative point is the veryyy loud concert in the main area. It was louder than every concert we’ve ever been to - you couldn’t even have a conversation without screaming.

the lack of enetertainment facility, staffs are not into customer service... being a hotelier before (Hotel Manager), we need to focus on training our colleagues in terms of customer service and Revenue Maximation Program

Ferry delay more then 8 hours .. horrible..

It was an overall,great experience, but nowhere to print ticket and 12go did not have an office at departure sight, unless we travelled back to coron proper town, we were not informed by 12go,

Looks great, like a tiny mall. Most of the crew are nice, there were just few that are not in good mood. Cold aircon at night and average cool at noon. Nice comfortrooms. Nice meals.

In spite of the delay due to weather conditions, all in all we enjoyed a pleasant trip, by and large with the amenities we might expect. I'm a foreigner living in the Philippines for the past decade (Visayan speaker) with a background in railways, passenger and freight transportation, transport infrastructure development and transport policy, and tourism, with an extensive travel history. Also with regards to current interactions between my professional network and SE Asian administrations, I would be interested in an exchange with your esteemed Company, with two possible goals: 1. I may give more detailed feedback and proposals, from a personal and professional point of view based mainly on this my last trip and also on earlier experience with you and other operators. 2. Our main research question is, how to establish trimodal logistics chains within our islands, how to integrate into our transport system economically viable container trains on our future and existing rail networks, as a contribution towards a carbon-neutral energy-efficient economy. For that second topic, you might put me on to relevant resource persons internally and externally of 2GO for an exchange of information and professional viewpoints on intermodal freight flows and related policies. Perhaps you can contact me by email (ujember@kajata.hu), providing the contacts for either or both of the above 2 areas?

Informationplitics wasn't very well. Ferry was 8hours delayed but no Info s at the gate about that. Then during the drive most of the time it was not possible to go ojtside because the doors were closed - also no informations why and how long.... rooms were clean.

Comfortable beds. Rapid fuss free boarding. The staff were very friendly and helpful. Only complaint was that I couldn't go on deck, the doors were kept shut. The idea of a ferry is to experience being on the water not to be inside.

We booked Suite Room 1, and it felt like we were on an international voyage. The room was spacious, but the only downside was the shower, which wasn't very good. The food wasn't great, but we weren't hungry. Overall, it was a brilliant experience, and I would love to do it again with my family.

I thought I'd try something different other than flying. It was ok. I don't regret it. You don't see much on the way but it's still beautiful. It's a smooth ride. The staff was nice. It's tough to sleep well in there. They said they'd provide sheets but they did not. The toilets were absolutely disgusting the whole time. The food was very basic, not too tasty, but it's ok. You can buy coffees and snacks on board. Also, bring change (lots of 5 PHP) to charge your phone onboard.

Being a westerner I only achieved one meal which I brought American breakfast, this was ok but was not available on second day. The toilets were disgusting, I was happy not to eat to avoid using them.😬

The ferry comes late so we depart from the port 3 hrs late. If you have an appointment never to ride with 2GO. But if you want to experience and travel by sea it is okay..

I loved our trip with my daughter sa tourist class,since 4 lang kami sa room very peaceful ang room from manila to cagayan de Oro.for sure mag book parin ako dito pag may travel ulit kami

Check in staff was good and helpful Didn’t cater for western food Toilets were disgusting

When booked on 3, you will be divided by your group.. despite being a big company, cant even invest on starlink for wifi, at least have some vouchers when they at least spend 500 on your ship it was free wifi, that way you can rake more income and give the needs of people its like hitting 2 birds with 1 stone. TV is not working, aircon is not adjusting.

I don't know where to start.... It's a ~55$ ride in a 30 to 40 bunk bed Hostel dorm which excludes blankets and sheets😂 ( 60 Pesos extra). the toilets are smelly like the ones you know from the central station from 1999. And there are only 4 toilets for 800 Men. Normally I'm. Okay with budget travelling like worse then this but not for this price... If it cost around 15$ bucks yeah fine. There are TVs in your rooms which are noisy as fuck, so we turned them off but at the end you have the lights which stays on the whole night... The food which is included is horrible dry and cold rice, scrumbbeld egg pieces and some goat balls? Last point is just nonsense but good to know, you won't be able to go into the harbour without going to a random 2GO store and pay 50 peso to print the ticket on a piece of paper🙄 after that you'll get charged another 20 Peso "Terminal Fee" and sometimes a "Bad looking Fee" cause you're exhausted from organising everything for the "Philippino Rules" to get just to Manila. The last one was a joke but, hey thumbs up Philippines youre coming close to Germans nonsense fees and taxing system. This is for the tourist class, so I recommend to book at least a 4 cabin or just take an airplane, if you book them. Early the price are cheap.

Departed on time and arrived on time. I found all the staff members to be helpful and friendly.

The karaoke music was loud and we tried sleeping in the room above it.

Very nice experience 🥰

Comfortable room

Very quick response, and convinient booking, fast process, excellent service especially for emergency, thank you

great easy friendly will use again thanks

Too much profiteering,

i booked for a tourist place an i had a mega value place. aircon so cold, noisy people talking next to you when you sleep, noisy karaoke until midnight. you see some cockroaches runing on the floor. little place for sleep for a big man like me. no free blanket you have tu rent one.But the ferry arrived before time announced.

the baggage handling fees were exhorbitant 1200 peso. the food was terrible, not much flavour and always cold. i find it hard to believe that a cook (cannot use the word chef) can be that bad.

extremely dirty and unfunctional toilets, dirty mattresses, no bedsheets even in business class, very poor and bland food…

Nice clean so good

The best experience thank you😍 crews are very accommodating

delayed

Good but they don't gave free upgrade since the aircon bunk were not occupied there's a lot ot vacant we ask for free upgrade but they wanted us to pay for free upgrade.