RH
Ricarda HDriver did not come after more than 1 hour regarding Plan - No Communication :(
از تام کوک به کوانگ نین, اتوبوس Limousine 11, Duy Khang Limousine (Duy Khang Limousine), ۱۱ سپتامبر ۲۰۲۶
TD
Thanh DBad communication, impossible to change drop off point.
از تام کوک به کوانگ نین, اتوبوس Limousine 11, Duy Khang Limousine (Duy Khang Limousine), ۱۸ اوت ۲۰۲۶
AQ
Ana QNo communication with the driver or the company. We were waiting 40 mins for the pick up transfer.
از تام کوک به کوانگ نین, اتوبوس Limousine 11, Duy Khang Limousine, ۱۱ ژوئن ۲۰۲۶
VH
Vinh HThe place is tremendous sitting right beneath the mountain. Amazing staff!
از تام کوک به کوانگ نین, اتوبوس Limousine 11, Ha Long Bus Travel, ۲۳ مه ۲۰۲۶
AI
Akli IVery dangerous driver driving. No kindness on his part. The vehicle was not very comfortable. Overall it was not a good experience.
از تام کوک به کوانگ نین, اتوبوس Limousine 11, Ha Long Bus Travel, ۲۶ آوریل ۲۰۲۶
MB
Maya BQuick answer on WhatsApp and great service at drop off
از تام کوک به کوانگ نین, اتوبوس Limousine 11, Duy Khang Limousine, ۲۳ آوریل ۲۰۲۶
BW
Bela WIt was frustrating that the booked vehicle did not show up at the pick-up point and especially, that I received no information about the next options directly from your office. I had to find some friendly Vietnamese people with their sim card to call your Hotline and ask for English speaking assistance. From that point you tried and finally managed to connect me to another tour so that I reached my destination with quite a delay - but was directly taken to my hotel. Delays can happen, but I wish for a better communication and information from your side!
از تام کوک به کوانگ نین, اتوبوس Limousine 11, Duy Khang Limousine, ۱۹ آوریل ۲۰۲۶
LH
Lara HCraziest driver in the history of the world (and we have been travelling for 2 months and taken many trips in buses etc). 🤣 Hold on!!!!!
از تام کوک به کوانگ نین, اتوبوس Limousine 11, Ha Long Bus Travel, ۱۴ آوریل ۲۰۲۶
AS
Andreu SThe driver arrived 1 hour late to Halong.
Once at Halong, the driver drove past by destination announced for the trip (Tuan Chau). We couldn't understand where he was heading instead, so we finally had to pay the driver some money to bring us to our hotel.
During the trip, there was a continuous "beeping" in the van. We don't know what it was, but it was very annoying.
از تام کوک به کوانگ نین, اتوبوس VIP 11, Sapa Discovery Travel, ۲۴ نوامبر ۲۰۲۵
AC
Ana CThe limousine bus was comfortable and they arranged a pick up service at our hotel for no extra charge. The driver was a bit reckless though and in the end, after telling us they would update our drop off to our next hotel, the driver just told us to leave at the original drop-off. Not cool.
از تام کوک به کوانگ نین, اتوبوس VIP Luxury 24, VietNam Travel Bus (Việt Nam Travel Bus), ۲۳ نوامبر ۲۰۲۵