MJ
Marine JBus was good but lots of traffic to leave Hanoi and very delayed
از هانوی به نین بین, اتوبوس Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), ۱۰ سپتامبر ۲۰۲۶
L
Lance The company provided door-to-door service. This was more than I expected and was very convenient.
از هانوی به نین بین, اتوبوس VIP 9, Daily Limousine, ۱۰ سپتامبر ۲۰۲۶
A
Allyson they picked us up and dropped us off to our next accomodation, communication was good and driver was insightful, he knew which person was for each of there stops, he was a bit speedy on the road but we like it
از هانوی به نین بین, اتوبوس Limousine, Cat Ba Discovery, ۴ سپتامبر ۲۰۲۶
OS
Orit SThe air conditioning basically almost didn’t work at all. They switched us between three different vehicles for some unknown reasons. The only reason they get two stars and not one, is because we got out in time and got there is time.
از هانوی به نین بین, اتوبوس Limousine 11, Duy Khang Limousine (Duy Khang Limousine), ۴ سپتامبر ۲۰۲۶
LS
Lucas SOverall the ride was great — the van was clean and we actually left earlier than scheduled, which was a nice surprise. The driving itself was smooth and the trip should have taken about 2 hours.
However, about 30 minutes before arrival, we stopped at a rest area for what was announced as a quick 10-minute toilet break — but it ended up being a full 30 minutes. This felt completely unnecessary, especially since we were already so close to the destination. It added a significant chunk of time to an otherwise short trip for no clear reason.
Aside from that, no complaints — comfortable van, good driving, on-time departure. Just wish the stop had actually been as short as announced.
از هانوی به نین بین, اتوبوس Limousine 11, Daiichi Travel, ۳ سپتامبر ۲۰۲۶
KK
Karolina KThe driver was late and didn’t communicate with us at all. Our 8:00 AM ticket, which we had purchased the night before, was cancelled without proper notice. We were simply told to contact 12GoAsia ourselves instead of them handling the issue. There was absolutely no compensation or consideration for the inconvenience caused. Very poor customer service.
از هانوی به نین بین, اتوبوس Limousine, Trang An Limousine, ۳ سپتامبر ۲۰۲۶
ZK
Zbigniew Keverything was ok.
از هانوی به نین بین, اتوبوس Limousine, Trang An Limousine, ۲ سپتامبر ۲۰۲۶
MD
Melissa DGood communication, comfortable and cool car.
از هانوی به نین بین, اتوبوس Limousine, Cat Ba Discovery, ۱ سپتامبر ۲۰۲۶
PJ
Peter JNo communication. We stood outside the airport for 40 minutes after being told they were close. Then drove an hour in a car before getting to the bus. The bus was comfortable but the ac was not on enough. 2 hours sweating. Then switched to a van for hotel drop-off at an extra charge.
از هانوی به نین بین, اتوبوس Limousine 11, Duy Khang Limousine (Duy Khang Limousine), ۳۱ اوت ۲۰۲۶
LA
Luis ADriver arrived very late and nobody informed us about the delay, we had to call ourselves to ensure someone was coming. Indicated transport time was 2h, it took like 3h drive + the 50 minutes delay, which can be explained by holiday season, but at least they should have kept us informed. The main vehicle was comfortable enough but half of the trip we were freezing.
از هانوی به نین بین, اتوبوس Limousine 11, Duy Khang Limousine (Duy Khang Limousine), ۳۱ اوت ۲۰۲۶
