SN
Sheree NReceived detailed information ahead of time about the cancellation of the trip and how to use the ticket for another trip
از بانکوک به سیم ریپ, اتوبوس Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), ۳۰ ژوئیه ۲۰۲۵
AH
Alana HThe border shut between Thailand and Cambodia so our route wasn’t even possible to take but they couldn’t offer us a refund we have to use on a different route in Cambodia but we weren’t going there due to the closure and missing it completely on our travels.
از بانکوک به سیم ریپ, اتوبوس Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), ۲۰ ژوئیه ۲۰۲۵
SW
Simon WVery comfortable and efficient service. I, personally, was guided through the visa process (Not a tourist visa) by the wonderful young lady in the crew. I would definitely recommend Giant Ibis and will certainly be using them again. Thank you.
از بانکوک به سیم ریپ, اتوبوس Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), ۲۲ ژوئن ۲۰۲۵
JC
Joar CIt was a smooth trip. Definitely I will book this again.
از بانکوک به سیم ریپ, اتوبوس درجه لوکس, TravelBusAsia, ۱۸ ژوئن ۲۰۲۵
MC
Ma CWould have been 5 if not for changing our original booked schedule of 7:45am and for the poor airconditioning inside the bus. I booked the earlier departure to have more time to explore Siem Reap since our stay was only for 2 nights. For this trip, though, the change in schedule did not affect our plans so much. The airconditioning of this particular bus was also not good, it was very warm during the whole trip, especially during lunch time when we arrived at the border and all the way into Siem Reap. Staff said they could not make it any colder as it seems that water will start dripping in some vents. I would suggest they fix this problem as both Thailand and especially Cambodia are very humid. I do have to say that their on-board service is exceptional. And the bus seats were comfortable, very spacious legroom, perfect for long travel. Staff was very attentive and the provided border assistance was very helpful. Staff made sure to check all passengers' visa and other requirements to ensure quick and hassle-free exit/entry.
از بانکوک به سیم ریپ, اتوبوس Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), ۱۸ ژوئن ۲۰۲۵
PM
Paul MEverything was top notch easy border crossing
از بانکوک به سیم ریپ, اتوبوس Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), ۱۴ ژوئن ۲۰۲۵
A
Alan Bus was fine some drinks and snacks available for free the bus rep was very nice
از بانکوک به سیم ریپ, اتوبوس Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), ۹ ژوئن ۲۰۲۵
CS
Claire SComfortable, good WiFi and helpful. Worth the extra money.
از بانکوک به سیم ریپ, اتوبوس Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), ۸ ژوئن ۲۰۲۵
JP
Johannes PPaid but didn't make it on time. Lesson learned is: if you take the bus and take a taxi to Giant Ibis ,into town, go at least two hours in advance. The traffic is immense and you will be too late........
از بانکوک به سیم ریپ, اتوبوس Exclusive VIP Seater, Giant Ibis Transport (Giant ibis Transport), ۶ ژوئن ۲۰۲۵
VD
Veraneeta DI booked for the journey Bangkok to Siem Reap and this includes transferring to another bus once we crossed the border at Poi Pet. From Bangkok, it was a van departing from the Pratunam Market Area and it was quite comfortable. The staff there was really helpful.
During the border-crossing, we were given tag to hang on our neck as this will be used by agent from the other side to identify us. It was a little bit chaos once we completed the border crossing procedure because there were a lot of people but the agent managed to locate all of us. He is very kind, friendly and good manner. He explained to us that since we arrived earlier, (as there were not that too many people crossing the border at that time; otherwise the crossing procedure take longer time to finish) we still had 2 hours to go before the next bus journey, and this time it would be the sleeper bus.
For the 2 hours while waiting, we were gathered at their office and it was quite cozy to have some rest as they provides bunk beds to lay down, ample chairs to sit and many sockets to recharge the phone. Passengers can also take showers and beside the office, there is a small restaurant selling local foods at the left and a money exchanger on the right. Quite convenient.
The next journey was the sleeper bus and it was really pleasant, I enjoyed it a lot. It arrived on time in Siem Reap and I truly had memorable experience with the whole journey. Thank you so much.
از بانکوک به سیم ریپ, اتوبوس Sleeper Bus + Van, Ja Chuan Tour, ۶ ژوئن ۲۰۲۵