ZW
Zaw WWe were late a little bit and called the number on the voucher. No body answered and we missed the bus. I cannot find any contact for 12go.asia support. We requested to change the date at check in counter. They said we cannot change. We had to buy the new ticket for three people.The bus did not arrive on time - almost 2 hours late. We travelled with transport company, 999.
از بانکوک به پوکت, اتوبوس سریع, Transport Co (บริษัท ขนส่ง จำกัด), ۲ نوامبر ۲۰۲۶
MB
Mohammed BGreat customer service and great secure driving!!
از بانکوک به پوکت, اتوبوس VIP 24, Lignite (ลิกไนท์ทัวร์), ۱ نوامبر ۲۰۲۶
E
Emily The bus driver was supposed to drop me at the airport, instead i got dropped 20 minutes walk from the airport. I had to wait 20 minutes in the heat for a grab with all my luggage. As a solo female travelers this is very dangerous
از بانکوک به پوکت, اتوبوس سریع, Montanatip (Montanatip), ۲۳ اکتبر ۲۰۲۶
B
Brandon Timing was perfect, left on time and arrived slightly early. Bus was not comfortable and service was abrupt and came off as rude. I was told i had to put my seat up because it was too far back so I was forced upright whilst the person in front of me was on my lap basically lol. Cramped and not a great vibe on there, they did stop for food around 10pm which was a lifesaver and it was a nice market with plenty of options.
از بانکوک به پوکت, اتوبوس سریع, Transport Co (บริษัท ขนส่ง จำกัด), ۲۳ اکتبر ۲۰۲۶
AV
Andrey VThere was a transfer, which, I believe, the initial offer did not disclose. The bus was stacked. The departing point is in a tiny and uncomfortable office in a dubious alley. Everything happened right on time - which is the most important thing to me, but the transfer was super inconvenient and the transfer vehicle was awful (all due respect).
از بانکوک به پوکت, اتوبوس سریع, Raja Ferry (ราชา เฟอร์รี่), ۱۶ اکتبر ۲۰۲۶
MA
Muhammad AThey played an annoying very loud radio at the last 3 hours, making it impossible to relax
از بانکوک به پوکت, اتوبوس سریع, Transport Co (บริษัท ขนส่ง จำกัด), ۶ اکتبر ۲۰۲۶
JR
Jeremy REasy to use website
از بانکوک به پوکت, اتوبوس سریع, Transport Co (บริษัท ขนส่ง จำกัด), ۶ سپتامبر ۲۰۲۶
NK
Natalia KTickets to phuket to patong bangla stadium, nobody made it there, as they simply drop off at bus station.
Offered 100 baht to travel from bus,station to patong.
Horrible speech of ppl involved in change of bus in surat thani, the guy was either stoned or drunk, or probably kratom addicted, he could hardly speak. He was asking ppl to move 3 times, with suitcases, without any purpose.
As I told him ots a sum of the whole company 12go and the tour operator they are involved with, he started ggreathenknv ne, that they will not take me to phuket if i dont give them my ticket wich is a proof that destination was patong,and not . There was only one dtop
از بانکوک به پوکت, اتوبوس VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), ۱۰ اوت ۲۰۲۶
TR
Triyasha RMy blanket had holes. I requested a replacement, but the bus attendant declined. Furthermore, both seats had issues,neither reclined properly, and one seat was in poor condition. Furthermore, the bus attendant was rude, she took blankets back before reaching the destination, even though the air conditioning was blasting and it was too cold inside.
از بانکوک به پوکت, اتوبوس VIP 24, Phuket Travel (ภูเก็ตท่องเที่ยว), ۱۰ اوت ۲۰۲۶
PA
Priyanshi AIt was very very cold despite wearing a jacket and blanket, even if we told the crew, they didn’t do anything about it.
از بانکوک به پوکت, اتوبوس سریع, Transport Co (บริษัท ขนส่ง จำกัด), ۲۶ ژوئیه ۲۰۲۶