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Guillaume LReplaced mini bus by bus and took more than 1 hour to depart
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Feb 16, 2026
CR
Christopher ROk. Bus broke down on route but was fixed in an hour
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Feb 14, 2026
MB
Margriet BI booked in time for a minivan to Vang Vieng, but "they" forgot to pick me up.
They brouwt me to al local busstation where I had to wait more than 2 hours before we left.
It's a pity.
Other transport with 12Go in Laos went well!
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Feb 4, 2026
UW
Ursula WWe booked two trips with Sarah Transport (Vientiane -> Vang Vieng and Vang Vieng -> Pakse via overnight bus). Both times everything worked well. For the night bus trip there were long waiting times at the office of Sarah Transport in Vientiane and again at the bus terminal. But these were communicated clearly beforehand and we knew what we signed up for. We were a bit nervous about the night bus but they did a good job explaining everything. They brought us to the bus station and walked us to the bus we needed to take. The night bus itself was an adventure, for sure. IF YOU ARE A SOLO TRAVELLER be aware that you'll share your bed with another person. The beds are quite small and I doubt it's possible to sleep in there without physical contact. If you don't mind, you're good. In case that's a problem for you, you might want to find yourself a travel companion beforehand that you don't mind spooning for the 10h you'll be on that bus (we arrived at 7:00am, scheduled arrival was at 8:00am). We travelled as a married couple so that was fine.
Vientiane to Vang Vieng, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Feb 1, 2026
MC
Martha COverall good. The driver was on time and his driving was very safe and efficient. Only downfall was the van itself was incredibly cramped with the amount of bags, but not an issue for the 2 hour journey, if it was longer it may have been.
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Jan 26, 2026
G
Giuseppina We areived one hour late, but the trip was good
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Jan 24, 2026
TD
Toasty DFast ride in a new van. Very nice
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Jan 16, 2026
MG
Marc GOn Time
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Jan 11, 2026
LP
Lars PThis could have been at least 1 hour shorter. We waited a long time for other people at pickup and then again for the same people at the toilet break.
At some point you have to leave people behind/not take them, I am sorry. What other sense does a pickup time make?
Vientiane to Vang Vieng, Van Minivan, Sarah Transport Laos (Sarah Transport Sole Co., Ltd), Jan 2, 2026
JD
Jan DVehicle was a bit overloaded with luggage but very good driver and we arrived 20 mins before schedule
Vientiane to Vang Vieng, Van Standard, Family Service (Family Service), Dec 31, 2025