AB
Agnes BWe had to wait 5 hours to fill up the van, nobody told that in advance. Then they arrived one hour later to pick me up without saying a word or picking up the phone. And the van was extremely unfomfortable.
Puerto Princesa to El Nido, Van Shared van, Palajuanders Travel and Tours, Aug 16, 2026
G
Guillermo Everything went wrong. They picked us up early (5:15 PM) and took us to their departure point to sign some papers. We were supposed to leave at 6:00 PM, and after some friends paid, they told us we had to wait for another couple arriving at 7:15 PM because their flight had been delayed. Another option was to pay an extra €60 and we could leave right away! In the end, we left 2 hours and 30 minutes late. And the couple who arrived were told we had left (a complete lie) and that we had come back for them, forcing them to pay another €40. And right from the start of the trip, the driver wanted to stop and pick up more people along the way. To top it all off, when we arrived at El Nido, the driver wouldn't take us to our hotel because he said that wasn't El Nido, which was a lie, and that it was only 10 minutes away. We had to pay for a tuk-tuk at 2:00 AM. In summary, we felt scammed arriving at our destination at 2:30 pm instead of 11 pm, and they tried to get money out of us after we had already paid.
Puerto Princesa to El Nido, Van Shared van, Palajuanders Travel and Tours, Aug 12, 2026
LJ
Lena JWe booked the van in the evening and got picked up on time at our hotel, just to get brought to their office to get told we would have to wait 1,5h there for another flight. Somehow they managed to arrange to bring us to another van wich was already on the way. We got squeezed in there, 4 people in one row. Luckily some people got dropped of early so we would get a proper seat in the van. Rest of the drive was fine and we arrived savely but very belated.
Puerto Princesa to El Nido, Van Shared van, Palajuanders Travel and Tours, Aug 9, 2026
JD
Jennifer DWe had a very comfortable and speedy trip! The company was also highly communicative and our driver, Jeffrey, took great care of us. Highly recommend!
Puerto Princesa to El Nido, taxi Private Transfer, MLRJ, Jul 22, 2026
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Grace PThe driver took ages to set off we were meant to leave at 1 didn’t leave till around half past. Then stopped on side of the road for twenty minutes. We didn’t arrive in el nido till a hour and half later than expected
Puerto Princesa to El Nido, Van Van, Fortwally Travel and Tours (Fortwally Transport Service / Fortwally Travel and Tours), Jul 9, 2026
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Timothy KWell I made it where I needed to go. Left an hour later than the scheduled departure time. Had to fix a tire and fuel up before we hit the road causing the departure delay. Pickup point was not where the pdf ticket said. It was at a gas station outside the airport area.
Puerto Princesa to El Nido, Van Shared van, Palajuanders Travel and Tours, Jul 1, 2026
AR
Anna RNice and peacefull. Good for to relax and enjoy the scenery.
Puerto Princesa to El Nido, Bus Deluxe WC, Cherry Bus, Jun 28, 2026
CJ
Cherelle JThe experience was the worst I have ever had with a transportation company. I scheduled a ride for 6pm for 2 people. However since my time slot only had a total of 3 people, the driver proceeded to tell all 3 of us that because our van is not full, they are going to try to solicit more travelers at the airport from the 720pm flight and the 8pm flight so that they can fill the van before leaving on the 5 hour drive. This clearly was unacceptable to myself, my friend and the other traveler. All 3 of us had to verbally argue with the driver for 45 minutes on how their actions were scam like behavior be ause we chose a timeslot to receive service at that appointed time. The fact the van was not full is not the customers fault. They also tried to persuade us to pay extra for a private van if we wanted to leave at the appointed time of 6 pm dispite us already paying online for a 6 pm slot. Overall the company operates in an unethical manner and I highly do not recommend booking this service. ALSO i paid more for a luxury van and we rode in a thinnly padded seat, slightly dirty lower budget van instead of the luxury van I paid for.
Puerto Princesa to El Nido, Van Shared van, Palajuanders Travel and Tours, Jun 22, 2026
GL
Gewell LResponsive service and well-spaced breaks throughout the trip
Puerto Princesa to El Nido, Van Shared van, JCalbert, Jun 17, 2026
AR
Arko RLate pick up. Asked to wait outside hotel at 8.45 am and came to pick up at 9.30. Then took to the office and the journey started post 10 am. We were supposed to reach El Nido by 2pm but ultimately reached at 4pm. The van dropped us 2 km far from town. Not recommended.
Puerto Princesa to El Nido, Van Shared van, Palajuanders Travel and Tours, Jun 13, 2026