PD
Paige DOur driver asked once we had pulled over half way for a 20 minute stop where we were staying and said he would drop us off directly. We are three young girls and we were very appreciative. Once we got to el Nido though, he pulled off in a random place and told everyone to get out. We had no service and no way of getting up the address on our phone and we were so confused as it definitely wasn’t the place we were staying. We had to trust a random man with a Tuktuk who over changed us by at least 200php. Our van driver also drove so recklessly the whole time! It was so scary and he was going upwards of 30km over the speed limit. He also consistently would drive in the other side of the road and nearly got us into multiple accidents because he was impatient behind a slower vehicle. He was also towards the end falling asleep at the wheel and we were all genuinely so so scared. We are so scared from this that we will not be taking the van back to puerto princesa like we were supposed to origionally. It will cost us a lot more now to fly out of here because we’re way too scared. This is a beautiful place I’m so upset it got off to a bad start, with all of us wanting to go home because of how terrifying our ride was.
Puerto Princesa to El Nido, Van Shared van, JCalbert, Jun 23, 2026
CJ
Cherelle JThe experience was the worst I have ever had with a transportation company. I scheduled a ride for 6pm for 2 people. However since my time slot only had a total of 3 people, the driver proceeded to tell all 3 of us that because our van is not full, they are going to try to solicit more travelers at the airport from the 720pm flight and the 8pm flight so that they can fill the van before leaving on the 5 hour drive. This clearly was unacceptable to myself, my friend and the other traveler. All 3 of us had to verbally argue with the driver for 45 minutes on how their actions were scam like behavior be ause we chose a timeslot to receive service at that appointed time. The fact the van was not full is not the customers fault. They also tried to persuade us to pay extra for a private van if we wanted to leave at the appointed time of 6 pm dispite us already paying online for a 6 pm slot. Overall the company operates in an unethical manner and I highly do not recommend booking this service. ALSO i paid more for a luxury van and we rode in a thinnly padded seat, slightly dirty lower budget van instead of the luxury van I paid for.
Puerto Princesa to El Nido, Van Shared van, Palajuanders Travel and Tours, Jun 22, 2026
GL
Gewell LResponsive service and well-spaced breaks throughout the trip
Puerto Princesa to El Nido, Van Shared van, JCalbert, Jun 17, 2026
AR
Arko RLate pick up. Asked to wait outside hotel at 8.45 am and came to pick up at 9.30. Then took to the office and the journey started post 10 am. We were supposed to reach El Nido by 2pm but ultimately reached at 4pm. The van dropped us 2 km far from town. Not recommended.
Puerto Princesa to El Nido, Van Shared van, Palajuanders Travel and Tours, Jun 13, 2026
ZR
Zoe RWe got a message on what’s app telling us that the shuttle would be late, because other passengers flight were delayed. In the end, the shuttle arrived 40mins earlier than planned (6pm without getting late). They told us we had to wait until 7h30pm to take the shuttle, or pay an extra 300P to leave in time. We argued. Finally, we left around 6h30pm because we talked for a while with the travel coordinator. The shuttle was not like advertised at all, very uncomfortable. We arrived around 12h40am, the ride was also way longer than advertised.
I would have asked for a refund, but 12Go Asia make you pay instantly, without refund…
Puerto Princesa to El Nido, Van Shared van, Palajuanders Travel and Tours, Jun 9, 2026
PM
Pierce MPoor communication. No message to say what time we would be picked up.
Our departure time was 9:30am and arrival at destination due for 14:30pm. We arrived around 16:30
Tried to squish us in the back but we moved seat. They ended up squeezing 4 locals onto three seats at the back which I knew they would do so we avoided the seats.
Lots of random stops with no communication as to why we are stopping, if we can get out and get food or go to the toilet.
Very fast driving
Puerto Princesa to El Nido, Van Minivan, Eulen Joy Express, Jun 5, 2026
WT
Wangel TThey advertise the time the van should travel but they have to wait until it is full. Meaning they will let you wait for a long time.
Puerto Princesa to El Nido, Van Shared van, Palajuanders Travel and Tours, Jun 4, 2026
MM
Marcos MNice trip
Puerto Princesa to El Nido, Bus Lazyboy WC, Cherry Bus, May 28, 2026
VR
Vilija RI had booked an Express bus with a Deluxe WC, but an ordinary one arrived
The bus was late 30minutes.
I had paid for the Express, which was supposed to reach my destination in 5 hours. Unfortunately, I had to travel for 7 hours, where the bus stopped at every stop.
.
Puerto Princesa to El Nido, Bus Deluxe WC, Cherry Bus, May 23, 2026
CM
Camilla MThe drive itself was okay and felt save. But..
They picked me up at my accomodation at 10:30. But before the actually drive to el nido starts we were waiting at least one hours because another guest was late. So we were of course in el nido 1,5 hours later then expected.
Another thing is, that they charged me 500 Php for my suitcase. I knew, that they probably charge me a bit for overweight (maximum 10 kg are allowed) but 500 was quiet a lot and other guests didn't needed to pay extra fees. It was just me. Thats not fair. One other guest has a backpack with more weight than me and didn't need to pay. They should charge everyone with overweight or no one. But not some people yes and some people no.
Puerto Princesa to El Nido, Van Van, Fortwally Travel and Tours (Fortwally Transport Service / Fortwally Travel and Tours), May 19, 2026