R
Rose-marie The time untill confirmation was long 20 h + and we did not have time. So for that it was a 2 star
Got worried. But the staff that met us at the station made up for everything. He was great
Nuoc Ngam Bus Station to Da Nang, Train #SE3 Deluxe Shared 4x, NewLivitrans Express, Jun 19, 2026
DM
David MService to get to the coach was good. Everything was done properly and on time.
The issue started with the cabin, which was filthy. We had to use wipes to clean the dirty footprints off the floor. The compartment above the door for bags, was also dirty. After about half an hour of cleaning we felt able to put our bags away.
There was a lamp and a fake plant on the table which were so dirty, we had to put them on the floor. Yes, the carriages are old and a bit noisy, but this is not a problems. We've travelled on trains in Africa. Cleaning is a basic function that was just not done and looked like it had not been done for some time. I cannot recommend this train service, especially for the €500 it cost.
Toilets and wash basins were clean.
Beds were simply too hard and uncomfortable.
We will have to do the return journey as we have booked it, but we won't use this service again. Far too dirty.
Nuoc Ngam Bus Station to Da Nang, Train #SE19 1st Class Sleeper, Laman Express, Jun 12, 2026
JE
Jack EAfter choosing to travel on the sleeper bus from Hanoi to Da Nang, i decided to choose HK Buslines as i thought it would be the best
After messaging the company in the morning asking if we had a toilet on the bus, they replied with no, but promising two stops for toilets.
This was not the case, we didn’t stop once, except for when the driver wanted a cigarette, which he was the only person who was let out, this is totally unfair as we could not eat on the bus. We stopped at a petrol station which had food and toilets. The actual bus is lovely, comfy, and quiet. Not much point of the tv though as didn’t have anything on it, my partner didn’t even have a remote.
Nuoc Ngam Bus Station to Da Nang, Bus Upper Single Cabin, HK Buslines, Jun 11, 2026
LS
Lakshman SThe operator G8 sapa open tour advertises free pickup and drop but will Never provider free pickup and drop. Its just a marketing strategy and a Scam.
Nuoc Ngam Bus Station to Da Nang, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Jun 11, 2026
GM
Gerald MThe overall experience was great - USB port & entertainment system didn’t work in my cabin but made zero difference to my trip. Make sure you pack a portable charging bank. Long trip from Hanoi to Da Nang tok around 13 hours. No trouble sleeping and I could stretch right out - cabin is 1.75m in length. The pick up point was chaotic but somehow the system just works - just be patient & they will call your name when your bus arrives. The bus licence plate is printed on your ticket & is also printed on the side of the bus at the rear making it easy to identify. My bus had an on-board toilet for convenience. Overall a great & fun experience.
Nuoc Ngam Bus Station to Da Nang, Bus Lower Single Cabin, HK Buslines, Jun 8, 2026
RR
Roy RSo many Cockroaches and insects in the train, and not clean. Train kitchen staff don't speak English at all so it's difficult to communicate. Seats not well maintained.. not worth for the money.
Nuoc Ngam Bus Station to Da Nang, Train Soft Seat, Vietnam Rail, Jun 8, 2026
AA
Ashokan AThe train service was excellent, the service given by mango Hotel was also great. The scenery along the trip from Hanoi - Da nang was beyond words.
Nuoc Ngam Bus Station to Da Nang, Train #SE19 VIP Sleeper 4x, Laman Express, Jun 4, 2026
BS
Bharat SAbsolutely delighted with the service, started from Hanoi on time and reached Danang an hour early than expected. Safe driving and comfortable beds.
Nuoc Ngam Bus Station to Da Nang, Bus Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Jun 3, 2026
JW
Jenny WThey told us rhe bus is overbucked which wasnt correct. They told us a wrong pick up point via e-mail. After a few calls we got the right one, but had to rush by taxi. We then got into a non vip bus and our luggage got wet in the luggage boxes. After a two hour drive we had to change the bus in a very stressful way. During the overnight drive various people looked in our cabins if we were asleep. We wouldnt choose this company again. It was overall very chaotic.
Nuoc Ngam Bus Station to Da Nang, Bus VIP Cabin 22, Tan Quang Dung Buslines (Nhà xe Tân Quang Dũng Limousine), May 31, 2026
SG
Sarita GThe check in service was very good. We travelled First Class to have a cabin to ourselves. The cleanliness of the bathrooms were fairly well maintained throughout the duration of the journey. The beds were very hard. The pillows provided were also hard and too bulky to be useful for sleep, although came in handy for back support when sitting.
Although rock and roll movement is expected on a train journey, the carriage was very noisy (constant squeaks and bangs) even with good esrplugs.
Additional noise from fellow travellers with children is not something that can be controlled by the service, but it might be worth paying extra for Premium if you would prefer to avoid this.
The views in the morning were excellent.
Nuoc Ngam Bus Station to Da Nang, Train #SE19 1st Class Sleeper, Laman Express, May 31, 2026
