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Thorsten WNobody told me that pocket knifes, first-aid scissors or any spray cans are not allowed and taken off after x-ray inspection 😳. I never experienced this in an ordinary train- redicilous!
I refused the journey.
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Dec 19, 2025
JG
Julian GMy tickets weren’t booked as promised, I was offered to go almost 5 hours later. Or go three hours earlier and uppay more than double for business class. Just all on the night before leaving. While I had booked four days ahead. Very poor service.
Luang Prabang to Vang Vieng, Train Second Class, Laos Group Tour, Dec 19, 2025
AS
Andre SYou need to book at least 48 hours before, the boarding is a mess, be prepared.
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Dec 18, 2025
JG
Jamini GI did not receive my QR code from the operator so I was unable to carry out my trip. I have also been struggling to get my refund.
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Dec 18, 2025
AS
Arnas SOn internet: Start time 7:30, arrival 12:30.
In real life: pick up from hotel 07:30, than went to bus station waited for other people untill 9:00, we was driving with 20 people inside (only 13 seats), also on minivan roof a lot of stuff + motorbike. Came in vieng vang at 16:00 (7hours driving like potatoes because there is no normal road at all. + all the time in the dust. Car broke in the middle of the road. Not safe - Not recommend at all!
Luang Prabang to Vang Vieng, Van Van, RG Adventure (RG Adventure), Dec 18, 2025
SW
Stephanie WThe station didn’t accept the qr code as a ticket so I had to queue in the office to get a paper ticket. It took over 30 minutes and I almost missed my train. Wouldn’t recommend.
Luang Prabang to Vang Vieng, Train First Class Seat, Laos Railway by Family Service, Dec 18, 2025
CH
Craig HThey crammed 21 people into a 14-seater van... Five of us sat on a row with three seats, which was obviously extremely uncomfortable. Even the driver shared his seat with a passenger because there were so many people sitting in the front row, which is extremely unsafe.
The whole trip then took 10 hours instead of the advertised 6 hours. Worst bus trip I've ever had the pleasure of experiencing.
Luang Prabang to Vang Vieng, Van Regional 14pax, Vieng Chaleune (เวียงเจริญ), Dec 15, 2025
DD
David DFirst, the tickets we bought on 12Go were not the correct tickets, so our driver had to go buy new ones. Then we had to wait 2h30 to get the next bus, and the trip took 8 hours instead of 5, which was written on the original ticket.
Luang Prabang to Vang Vieng, Van Minivan, Luang Prabang Holiday Travel, Dec 9, 2025
GM
Gerry MSeemless operation, ticket was waiting at train station .. check through baggage .. on allocated train seat .. done 😊
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Dec 6, 2025
EZ
Erich ZWe booked our train departure at noon, which was confirmed. One day before our trip it was postponed to 6pm and we had to change our travel plans
Luang Prabang to Vang Vieng, Train First Class, Laos Group Tour, Dec 3, 2025