G
Gunjan No body came to pick up. Full money was deducted and no refund was initiated. I ended up rebooking the whole trip myself. Such poor response from customer support.
Kuta to Gili Trawangan, Van Shuttle + Fast Boat, Gili Dewata Transfer, Jun 10, 2026
AI
Adar II was applied for premium service but i don’t get anything premium!!
Kuta to Gili Trawangan, Ferry Van + Ferry, CV Indo Tour, Nov 18, 2025
MK
Myriam K⭐️⭐️⭐️⭐️⭐️
Our driver Gede Tias was excellent. He was very kind, punctual, and drove really well. We felt safe and comfortable throughout the trip. Highly recommended!
Kuta to Gili Trawangan, Ferry Van + Ferry, CV Indo Tour, Sep 17, 2025
AV
Alexander VThe Trip was cancelled from the tour operator due to some mistakes from both sides. I didn’t checked my mail in the night before departure, so I was not informed about a schedule change from 9.15 to 7.00 am. The driver said he was at the reception to ask for us, the hotel says no. A later transfer was not possible according to the tour operator so we made our own way to the ferry.
How does the refund works?
Kuta to Gili Trawangan, Ferry Standard, Bali Tour, Jun 27, 2025
JH
John HI thought I was leaving from Seragan harbour as advertised but ended up going to Padang bye and due to a Balinese ceremony had to get out of our transport
& walk to the harbour which was not the tour operators fault
Kuta to Gili Trawangan, Ferry Standard, Bali Tour, May 30, 2025