CU
Chiara UPerfect organization, live comuniction via WhatsApp, driver on time.
Hanoi Airport to Hanoi Old Quarter, taxi Comfort 3pax, GoAir Travel, Nov 17, 2025
KL
Ka LHad to wait a little while for the taxi to arrive
Hanoi Airport to Hanoi Old Quarter, taxi Comfort 3pax, GoAir Travel, Nov 12, 2025
RW
Robert WGreat service, waited ages for our late flight. Really helpful
Hanoi Airport to Hanoi Old Quarter, taxi SUV 4pax, OUROS Travel (Ouros Travel), Oct 20, 2025
ME
Marilyn EThere’s communication for pick up and very friendly team who helps me. Driver is fabulous and thoughtful.
Hanoi Airport to Hanoi Old Quarter, taxi Comfort 3pax, OUROS Travel (Ouros Travel), Sep 9, 2025
E
Eric Needed Whatsapp to notify Ouros taxi driver of late airport arrival. Driver waited patiently outside of the Terminal 2 Building Arrivals #2 doors with my name on a sign. Rode in an older model Toyota Avalon sedan from airport to 3-hour dayuse hotel. No issues with private taxi transfer service. Driver/passenger communication is via mobile phone translate app and WhatsApp.
Hanoi Airport to Hanoi Old Quarter, taxi Comfort 3pax, OUROS Travel (Ouros Travel), Jul 12, 2025
HS
Hilary SVery dangerous driving, trespassing every car and honking every car. Very very speedy driving, very very dangerous driving and the driver was not helpful at all.
Hanoi Airport to Hanoi Old Quarter, taxi Minivan 5pax, Dichung (Dichung), May 10, 2025
A
Alexandra Smooth transfer , picking up at the airport with the destination as planned
Very nice support of the 12 go‘s Asia team to assure the driver an I found each other
Thanks a lot
Hanoi Airport to Hanoi Old Quarter, Bus Minibus, XE Vietnam, May 20, 2024
HB
Howard BDriver was a no show. Request refund. Asked for 23:00 (11 pm) pickup. Waited from 22:15 (10:15 pm) until past 21:30 (11:30 pm). Waste of time and money. Use any other vendor!
Hanoi Airport to Hanoi Old Quarter, taxi Economy 3pax, Dichung (Dichung), Oct 24, 2023
KW
Kolyudh WGood coordination and good driver
Hanoi Airport to Hanoi Old Quarter, taxi Economy 3pax, Thai Duong Investment and International Services Company Limited (Công ty TNHH Đầu tư và Dịch vụ Quốc tế Thái Dương), Jun 26, 2023
JJ
Jacquelyn JThe driver was actually early which was perfect since I got through customs quicker than expected. The only part that was inconvenient was the driver contacted me on WhatsApp asking for a photo of the spot I was standing instead of walking up with a sign. I’m sure it was faster than him parking and doing the sign but the wifi drops outside the baggage claim so I had to walk back a forth a couple times. Also they need to chill with the beeping.
Hanoi Airport to Hanoi Old Quarter, taxi Economy 3pax, Thai Duong Investment and International Services Company Limited (Công ty TNHH Đầu tư và Dịch vụ Quốc tế Thái Dương), Dec 26, 2022
