EG
Elisa GFor the amount charged the cabin was poorly kept. I’ve read it more two star. The toilets were disgustingly filthy.
Gia Lam bus station to Lao Cai, Train Private Cabin for 2, Family Express, May 11, 2026
OM
Olivia MFirst it was saying on my confirmation that I have come to Pick my Ticket lostest 9pm. But actually they mean not befor ir at 9 pm. I was there already at 4pm and need to Go again . And I got my Ticket not befor 9:20. 🤷♀️
The aircondition was freezing cold at night and the train made the whole night an again and again banging loud noises. So I didn’t get any sleep. 😭
Gia Lam bus station to Lao Cai, Train Cabin 4x, Damitrans, May 8, 2026
JC
Jennifer CThe train was comfortable and the amenities provided in the VIP suite was lovely. Loved seeing train street from the train after having been there to watch it go by a day before. The boarding was easy and the staff helpful and polite.
Gia Lam bus station to Lao Cai, Train #SP7 Deluxe Sleeper 4x, Chapa Express, May 6, 2026
NG
Nikhil GOverall experience was really good! The cleanliness was good and Train timing is just perfect!
Gia Lam bus station to Lao Cai, Train Private Cabin for 2, Family Express, Apr 30, 2026
E
Etiennette Maybe choose another place very near the Opera house for the pick up because while waiting on the steps front of opera it was very very hot
Gia Lam bus station to Lao Cai, Van VIP 9, Eco Sapa Limousine (Eco Sapa Limousine), Apr 30, 2026
PK
Patricia KDriver was looking for me once he arrived and stopped every 2h as traffic safety requires
Gia Lam bus station to Lao Cai, Van VIP 9, Eco Sapa Limousine (Eco Sapa Limousine), Apr 23, 2026
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Kathrin A train journey in a sleeper carriage could be a wonderful experience. Unfortunately, the value for money is terrible. The train was in very poor technical condition. The bathroom and toilets were not clean.
Only the sleeper compartment was nicely appointed, and the staff were extremely friendly and well organised.
Gia Lam bus station to Lao Cai, Train Private Cabin for 2, Family Express, Apr 23, 2026
AG
Anahita GIt was a great experience to go on the sleepertrain. Really a recommendation. Funny to see the trainstreet from the train’s pov. However the bed is not super comfortable and the trainride can be bumpy/wiggly at times. So not the best quality of sleep.
Gia Lam bus station to Lao Cai, Train #SP7 Cabin 2x, NewLivitrans Express, Apr 20, 2026
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Melanie Good drive, felt safe. Unfortunately I was woken up and asked to move from a comfortable reclining seat to move to the back seat which isn't as comfortable! It's not clear on booking that you have to pay extra for the comfy reclining seats. We had specifically selected this.bus seeing the comfy seats in the pictures knowing a long journey we were taking so it was very disappointing at the time to not be a ble to use the seats
Gia Lam bus station to Lao Cai, Bus VIP Limousine Middle, Tbus, Apr 20, 2026
NS
Nicole SGreat train ride, but at the train station they scammed us wirh a shuttle bus from Lao Cau to Sapa. We paid way to much for a shared bus ride, where the bus driver even redused ro drive us to our homestay.
Gia Lam bus station to Lao Cai, Train #SP7 Cabin 2x, NewLivitrans Express, Apr 17, 2026