AK
Arturs KI am very disapointed with 12go
12go do not care about clients
El Nido to Coron, Ferry High Speed Ferry, Montenegro Shipping Lines, Feb 16, 2026
TH
Tom HJust absolute shit and not organized at all.
1.5 hours late started. needed to wait outside the sun.
No communication what was going on neither any water provided.
Then when i was inside the ship it had over 40 degrees Celsius because the had NO AC, eve they state this.
And then it did not take 3.5 hours as stated but 5 hours.
So we arrived in total at 7pm instead of 4 pm
Absolute worst trip I ever had.
Just spend the money and fly!!!
El Nido to Coron, Ferry Ferry, Atienza InterIsland Ferries (Atienza InterIsland Ferries), Feb 15, 2026
KS
Kristie SStandard Filipino disorganisation.
The ferry was an hour late getting to the port. The passengers had been lining up for an hour and the crowd was packed into the small waiting area. It was very hot this particular day and there was no room to move.
The staff checking people in were very friendly and proficient.
The ferry left the port 50 minutes after the expected time.
There was a safety demonstration similar to a plane with how to put on life vests and showing the exits.
There was plenty of leg room when sitting.
It was extremely hot and muggy inside the cabin. The air conditioning was very weak and made almost no difference.
Fortunately there is an outside area up the top which saved multiple passengers from the heat and getting sea sick. It would be very hot up there if the sun were out.
The kiosk is located at the top of the stairs so the line to the kiosk regularly went down the stairs, which is a safety hazard.
The toilets were blocked, which is awful for all concerned, but especially for those suffering sea sickness.
There were no cold drinks to help alleviate the heat from the cabin.
The ferry should have been disembarked in the same way as a plane, in sections, rather than the crowd en masse.
The ramp off the ferry was very steep and the cross sections of timber that would stop people from slipping had broken off.
There should have been a long section fenced off where the luggage went because it came out of the same door as passengers and was placed right next to where passengers got off. This caused passengers trying to get off the ferry to get stopped by the passengers trying to get their luggage.
It would be so easy to make this more organised and efficient.
El Nido to Coron, Ferry Ferry, Atienza InterIsland Ferries (Atienza InterIsland Ferries), Feb 14, 2026
DH
Diane HTicket collection had queues out onto the road than after being told to be at loading area 2 hours before sat in a wire enclosed, hot shed for over 2 1/2 hours. Then my area of the ferry the air conditioning was not working fans had been ut in but did not suffice. Add the port tax 200pcs then arrival tax in Coron 200 paesos then tuk tuk having set price of 300 paesos was not a good welcome
El Nido to Coron, Ferry Ferry, Atienza InterIsland Ferries (Atienza InterIsland Ferries), Feb 13, 2026
RH
Robert HWent to terminal, was told to go to shop down road, queued for 30 minutes in the sun, told to go next door.
Told my ferry ticket was cancelled, no ferry for 2 days.
Out of desperation went back to terminal, gave me a ticket, ferry left about an hour late
El Nido to Coron, Ferry Ferry, Atienza InterIsland Ferries (Atienza InterIsland Ferries), Feb 13, 2026
MA
Miguelangel ADelay departure. No air com. No Drink for selling. The worst experience at moment in philippines. Bring your own water.
El Nido to Coron, Ferry Ferry, Atienza InterIsland Ferries (Atienza InterIsland Ferries), Feb 13, 2026
JH
Jessica HUnfortunately, this was a very disappointing experience. After boarding the ferry, it quickly became clear that there were not enough seats for all passengers. People were forced to sit on the floor or on plastic chairs placed in the walkways, which created obstructions and made access to the restrooms difficult.
To make matters worse, only one restroom was operational (the female restroom), which caused long waits and frustration among passengers. There was also no water available for purchase on board, which is concerning given the sea conditions.
The sea was quite rough, and while one crew member did hand out plastic bags to those who became sea sick, overall the trip felt poorly organised and unprepared for the number of passengers on board.
I hope improvements are made regarding passenger capacity, facilities, and basic amenities for future trips.
El Nido to Coron, Ferry High Speed Ferry, Montenegro Shipping Lines, Feb 12, 2026
GG
Gabin GThe booking was easy, the trip was awful.
El Nido to Coron, Ferry Ferry, Atienza InterIsland Ferries (Atienza InterIsland Ferries), Feb 10, 2026
DV
Diana VMy ferry was cancelled and I have not received any information regarding the refund of my ticket. At the ticket counter on site, I was told that the refund should be processed through 12Go, but I haven’t heard anything since. I would like to receive the refund for my tickets and at least be contacted by 12Go to know the current status.
El Nido to Coron, Ferry Ferry, Atienza InterIsland Ferries (Atienza InterIsland Ferries), Feb 9, 2026
RB
Roman BFerry later 1 hour for starting, then we went 5 hours, but all was calm, way is comfortable, seats are old, upstairs and forward is cold by air condition, centre and back is noise and had a hot floor by the engine. I set up in the back and right
El Nido to Coron, Ferry Ferry, Atienza InterIsland Ferries (Atienza InterIsland Ferries), Feb 6, 2026