MA
Maricil AI double my payment but until now no ones replay my concern, either they refund or what?
Cebu to Ubay Port, Ferry Economy A, Lite Shipping, May 25, 2026
LB
Liliia BWrong indication of the departure Pier on the ticket. We ran along the port with our suitcases to the correct Pier to make it for our ferry, that left with a 45 minutes delay later afterall.
Cebu to Ubay Port, Ferry Business Class, FastCat, May 24, 2026
JC
Jean Cmore than an hour and a half late departure
Cebu to Ubay Port, Ferry Business Class, FastCat, May 21, 2026
JT
Junalyn TToilet lavatory not functioning
Super delayed trip, annoying
Cebu to Ubay Port, Ferry Business Class, FastCat, May 18, 2026
NC
Nicholas CDeparture was delayed by more than 4 hours. We were given no information or updates by the operator and received not a single word of apology.
Cebu to Ubay Port, Ferry Business Class, FastCat, Apr 20, 2026
PE
Precillano EI paid a higher amount in online booking but the accommodation was in the economy with no aircon.
Cebu to Ubay Port, Ferry Economy A, Lite Shipping, Mar 17, 2026
DF
Darrell FCrews are available and polite to all passengers.
Smooth sailing through out the travel.
Cebu to Ubay Port, Ferry Economy A, Lite Shipping, Mar 13, 2026
MM
Mark MAll on time and easy to follow.
Cebu to Ubay Port, Ferry Tourist Sitting, Lite Shipping, Feb 16, 2026
MS
Magno SIt was a pleasurable trip.
Cebu to Ubay Port, Ferry Tourist Sitting, Lite Shipping, Feb 8, 2026
V
Vincent I'm giving it 3 because im feeling generous, the overall experience was not a nice one and I'm a frequent user of the service between Bohol and Cebu. It was the day after the cyclone where the boats were cancelled and everyone was pushed to the following day. This caused bottlenecking at the port entrance after being kept waiting at the port entrance for TWO HOURS with hundreds of other people. Vehicles could not u turn, tourists standing around in filthy puddles, their bags getting covered in this disgusting health hazard. This was 3-4 am until 6am! You really should have treated people in a much better way. I'm sure the City and the ports authority are more responsible than 12go but you asked. You also use the term 'precious post' like it's some kind of inconvenience to the point of being sarcastic. People travel all over the world and judge you by other standards and I can assure you that you need to improve. Again it's the ports authority and the local government that should make things better but you have more influence than I do and we are YOUR CUSTOMERS.
Cebu to Ubay Port, Ferry Open-Air, Oceanjet (Oceanjet), Feb 8, 2026