DM
Dean MIf only there's a rating "Very Bad" would be it, from what I experience getting a refund is really hard to get from you(12GO). The trip cancellation is not our fault and asking for a refund is so hard to get.
Cebu to Bohol, Ferry Economy, FastCat, Apr 3, 2026
RK
Richia KThey’re so delayed, like we waited for 4 hrs from the original time, it’s such a hassle, but it’s okay, at least i’m home now.
Cebu to Bohol, Ferry Economy, FastCat, Apr 3, 2026
CS
Camille SBecause our trip has been cancelled and no refund received yet. I need my full refund back.
Cebu to Bohol, Ferry Premium Economy, FastCat, Apr 3, 2026
PS
Peter SThe morning ferry was already one hour late, and then the afternoon one was 3(!!) hours late. We did not receive any information about the delay at the Bohol port, and there were no information displays.
Cebu to Bohol, Ferry Economy, FastCat, Apr 2, 2026
PE
Precillano EI paid a higher amount in online booking but the accommodation was in the economy with no aircon.
Cebu to Bohol, Ferry Economy A, Lite Shipping, Mar 17, 2026
DF
Darrell FCrews are available and polite to all passengers.
Smooth sailing through out the travel.
Cebu to Bohol, Ferry Economy A, Lite Shipping, Mar 13, 2026
MM
Mark MAll on time and easy to follow.
Cebu to Bohol, Ferry Tourist Sitting, Lite Shipping, Feb 16, 2026
MS
Magno SIt was a pleasurable trip.
Cebu to Bohol, Ferry Tourist Sitting, Lite Shipping, Feb 8, 2026
V
Vincent I'm giving it 3 because im feeling generous, the overall experience was not a nice one and I'm a frequent user of the service between Bohol and Cebu. It was the day after the cyclone where the boats were cancelled and everyone was pushed to the following day. This caused bottlenecking at the port entrance after being kept waiting at the port entrance for TWO HOURS with hundreds of other people. Vehicles could not u turn, tourists standing around in filthy puddles, their bags getting covered in this disgusting health hazard. This was 3-4 am until 6am! You really should have treated people in a much better way. I'm sure the City and the ports authority are more responsible than 12go but you asked. You also use the term 'precious post' like it's some kind of inconvenience to the point of being sarcastic. People travel all over the world and judge you by other standards and I can assure you that you need to improve. Again it's the ports authority and the local government that should make things better but you have more influence than I do and we are YOUR CUSTOMERS.
Cebu to Bohol, Ferry Open-Air, Oceanjet (Oceanjet), Feb 8, 2026
MK
Mark KWe were not informed prior that the boat was canceled. I want a full refund.
Cebu to Bohol, Ferry Economy, Sunriser Cordova Inter Island Shipping (Cordova Inter-Island Shipping Lines), Feb 1, 2026