YB
Yuntao BI cannot accept this kind of response. I paid to book transportation services on your platform, and you confirmed the booking—so why must I contact the supplier myself? Where is your service? The train information you provided was inaccurate, yet now you expect me to bear the responsibility and losses? When I asked you to obtain evidence from your supplier regarding actual payments made, why did you fail to respond? I have never encountered such a situation on any other booking platform. Your replies make it impossible for me to believe you are acting responsibly. I am deeply disappointed with how this matter has been handled. The booking fees charged by your platform far exceed the actual ticket prices. Not only have I received no service, but I don't even know whether you actually paid for the tickets. You talk about terms and conditions, but what I need is a fair and reasonable resolution for customers!
Aswan to Luxor, Train Second Class Premium, Talgo Train, Nov 1, 2026
CM
Christine MReviews were bad for bookaway, so thought I'd use 12Go instead. I booked them and it turned they are also partnered with a bookaway too. You need a PAPER TRAIN TICKET IN Egypt for the train. You have to call 12Go with your hotel name and room no. I didn't have one at the time as I was winging my holiday. I then felt pressured to book one quickly so that I could get my tkt ASAP. I arrived on a Sunday night and contacted them and was told if get them on monday . Then said Tues at 9pm. I did not get my tkt til around 11pm Tues night. I was leaving at 10am Weds! I had a lot of worry as I couldn't afford to buy another tkt. Their staff reassured me each time that I txt or phoned them that I would definitely get them in time and we're very apologetic, but it was quite worrying none the less. They also said they'd changed delivery companies recently.
Aswan to Luxor, Train Third Class French Economy, Egyptian Railways, Oct 24, 2026
CA
Caroline AThe place wasn't so easy to find using Google maps.
The driver was cool and was willing to accommodate me with my need.
The comfort of the seat wasn't the worst, yet wasn't the best either. Hard to sleep, not very made for sleeping.
Overall, better than the train. Much better.
Aswan to Luxor, Bus Standard AC, El Eman Jet, Sep 29, 2026
L
Leonardo The train
Aswan to Luxor, Train Talgo Second Class, Egyptian Railways, May 8, 2026
MK
Masanori KI am Japanese, and I didn’t know much about this travel company, so I was a little worried at first. However, after actually using their service, I felt reassured and was very comfortable throughout the trip. Thank you to the driver as well.
Aswan to Luxor, Van Tourist, Visit Egypt Tours, May 4, 2026
S
Sabine + Kind, helpful and easy going staff.
- Bad delays with more than 1 hour with no further information.
- different drop of location than in the documents
- miserable condition of the vehicle
Aswan to Luxor, Bus Standard AC, El Eman Jet, Apr 28, 2026
LG
Luc GSecond time that we take this company and the buses are not clean at all. People are very kind but the prices from Aswan to louxor were more expensive than with taxi for 2 adults and 4 children
Aswan to Luxor, Bus Standard AC, El Eman Jet, Feb 23, 2026
HS
Heinrich SConfirmed pick up and drop of via booking. At the time of the pick up driver mentioned he can’t come to my location due to road conditions. Driver wanted to cancel the trip and I started arranging with options from the hotel. Sent message to customer care and all of a sudden driver could pick us up again. Road conditions were no worse or better coming into Luxor so not sure why the resistance to pick up in Aswan. Also I booked a mini bus van and a car picked us up which was a cheaper option to travel on your booking site.
Aswan to Luxor, Van Minivan, Trip Egypt, Feb 2, 2026
KL
Kate LWe booked this company for a transfer from Aswan to Luxor. Car was very clean and in good condition. Driver Hassan was incredibly friendly and a good driver, always checking if we needed anything. Only thing I would say is the voucher said travel time would be 3 hours but the driver told us there was two roads, one was 3.5 hours and we had to pay a small amount to go through checkpoints, and the other was 5 hours but free. Just be aware of this if you’re booking. Overall would recommend!
Aswan to Luxor, taxi Standard 3pax, Visit Egypt Tours, Jan 23, 2026
DZ
Daniel ZThe car arrived almost two hours late. The driver decided to buy breakfast for himself, then drove off the highway earler, so we ended up with a 2 hour and 20 minute delay, and we voluntarily gave up our toilet break so that we could catch the connecting bus in Luxor.
Aswan to Luxor, Van Minivan, Trip Egypt, Dec 24, 2025