PT
Pierre TYou never sent me the ticket
Luang Prabang to Vientiane, Train Second Class Seat, Laos Railway by Family Service, Feb 24, 2026
D
David Even if there is no available seats on this train 12go permit us to go.
Luang Prabang to Vientiane, Train Second Class Seat, Laos Railway by Family Service, Feb 20, 2026
KF
Keiron FCrazy service and chaos trying to get on train with much pushing and shoving make sure you get there early as it is more like an airport with security and luggage scanners and the station is a long way from Luang Prabang city. Allow 30 mins by taxi to get there . But a clean quick service
Luang Prabang to Vientiane, Train Second Class Seat, Laos Railway by Family Service, Feb 10, 2026
BK
Bryan KBooked 1845 express train. Ticket issued for 1912 slow train
Luang Prabang to Vientiane, Train First Class Seat, Laos Railway by Family Service, Feb 10, 2026
GT
Grete TImpossible to get tickets through official app. 12go.asia fixed it in a few hours!
Luang Prabang to Vientiane, Train Second Class Seat, Laos Railway by Family Service, Jan 31, 2026
M
Maryam I booked a train ticket from Luang Prabang to Vientiane with 12go. But I received the QR code from the “family service” company very late that made me feel stressed and anxious. But the train was on time and comfortable.
Luang Prabang to Vientiane, Train Second Class Seat, Laos Railway by Family Service, Jan 30, 2026
JB
Jan BIt's just a train ride. Took first class...the main difference to second class was the seat color, a table in the armrest and a lady with a service cart where you can buy stuff. Don't waste your money on first class. It was clean and the seats are ok for a few hours.
Luang Prabang to Vientiane, Train First Class Seat, Laos Railway by Family Service, Jan 28, 2026
WF
Wayne FCustomer service was not up to standard
Luang Prabang to Vientiane, Train #C91 First Class, Laos Railway by Naluang (Laos Railway by Naluang), Jan 21, 2026
HP
Hans PTickets 1.Klasse bestellt und bezahlt. Tickets in 2. Klasse erhalten. Die Differenz von 440'000.- Kip = 17.5€. Rückerstattet wurden 11€.
Support 2x per Mail angefragt, warum nicht volle Rückerstattung erfolgte. Bis jetzt 3 Wochen her und keine Antwort erhalten.
Luang Prabang to Vientiane, Train First Class Seat, Laos Railway by Family Service, Jan 14, 2026
PC
Petra CI am not sure how this works but even if you select a train and pay for it, you might not be able to get a ticket. In fact, you won't know until the very last minute.
Luang Prabang to Vientiane, Train Second Class, Laos Group Tour, Jan 13, 2026