AF
Atsushi FThe company did not have intention to pick up customer at the hotel. Too terrible!
Luang Prabang to Vang Vieng, Train Second Class, Laos Group Tour, Jan 21, 2026
JH
Jahn HIts not possible to get in contact with anyone. Tried to get a quick reply if I can change my tickets because I ordered the wrong way. No reply, nothing. Useless. No phone number to call either. Had to buy new tickets
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Jan 21, 2026
MO
Max Othe tickets were supposed to be confirmed within 18 hours but we only received them after 36 hours without any communication
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Jan 20, 2026
FE
Femke EThe tickets were cancelled while they told us we could not cancel the tickets.
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Jan 19, 2026
WD
William DNever got my ticket
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Jan 19, 2026
SK
Stefanie KPartner company does NOT send ticket via email. Had to inquire via WhatsApp and they eventually sent it there.
Luang Prabang to Vang Vieng, Train Second Class, Laos Group Tour, Jan 18, 2026
PS
Pietro SLao train service are precise. You could need to wait a bit to get this ticket, mine arrived the night before the trip. Just be patient. Train is new.
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Jan 8, 2026
RJ
Richard JGood value. Very comfortable first class and uncrowded. Train was 15 mins late but otherwise perfect.
Luang Prabang to Vang Vieng, Train First Class, Laos Group Tour, Jan 7, 2026
OB
Oliver BGot no ticket, could not travel, bad support
Luang Prabang to Vang Vieng, Train Second Class Seat, Laos Railway by Family Service, Dec 26, 2025
HM
Halil MIt was a comfortable and pleasant journey.
Luang Prabang to Vang Vieng, Train Second Class, Laos Group Tour, Dec 22, 2025