30 Apr 2024
One Way

New Viriya

3.7
167 customer reviews
  • Reviews

About New Viriya

Quick company intro:
The New Viriya Tour provides Express and VIP double-decker buses. As the company serves one of the most popular bus routes in the country, New Viriya Tour buses do fill up quickly and therefore it is highly advisable to book in advance, especially if you travel during high season period.

The New Viriya Tour is based in the Northern and Northeasten Bus Terminal in Bangkok (Mo Chit 2) on Kamphaeng Phet 2 Road.

The routes served by New Viriya Tour:
New Viriya Tour provides services for connecting Bangkok with Chiang Mai as well as Lampang and has daily scheduled routes.

Bangkok-Chiang Mai

The New Viriya Tour offers 3 buses a day from Bangkok to Chiang Mai with the morning bus leaving at 7am, the afternoon one – at 4.30pm and the evening one – at 8.20pm. The latter is the most popular option and sells out the first. There are similarly timed departures [from Chiang Mai to Bangkok](/en/travel/chiang-mai /bangkok).

The journey takes around 10 hours and the price can vary depending on what type of bus you prefer to take and can be between THB620 and 770.

Bangkok–Lampang

There are daily buses between Bangkok and Lampang. The ride takes just over 9 hours. There are both morning and night buses, too.

Pros:
Buses of New Viriya Tour have comfortable seats and good service that it provides.

Snacks like cookies and drinks like water, soda and milk are provided during the trip.A free meal is also included unto your ticket – you either will be offered a lunch box or a meal coupon which you can use at the food court where the bus stops

Blankets are distributed within the first 20 minutes of the bus journey.

The staff are polite and attentive.

Generally, the buses stick to the times that they say and you can sometimes get to your destination earlier than stated.

New Viriya Tour have accidents-free statistics and their tickets can be booked online as well as at the counters.

Cons:
Some of the buses are quite dated, though kept in good condition.

Even though the food is free don’t expect anything special – just your ordinary rice and curry variety.

People report issues with water leaking from air conditioner plus it can get freezingly cold inside the bus – have some warm clothes at hand.

Another big con reported by the travellers is the toilet which is often stinky. Try to get your seat on the upper deck farther from the centre of the bus, either in the first or last rows.

The WIFI doesn’t always work properly.

The staff, though friendly, do not normally speak English. Make sure they put it in their ride book where you want to get off – if your destination is prior to the terminus.

Keep in mind:
The departure platform indicated in your ticket can be changed. Always double-check it at the company’s counter at the bus station. Normally the staff at the platforms are very helpful and can direct you, too.

New Viriya Tour receives good marks from travellers, but keep in mind that it is rather a budget operator. You definitely receive what you pay for. It is a decent choice for travelling between Bangkok and some destinations in the North. Though, if you prefer a higher quality bus service it is best to choose another bus company, especially as it’s a long trip to both places.

What travellers say:
Overall, most of the reactions and reviews about New Viriya Tour are positive. Apart from the cons listed above expect a smooth and easy ride. Travellers generally agree that the service offered by New Viriya Tour is reasonably priced.

Read more

New Viriya Company Reviews

3.7
167 customer reviews
5
26%
4
31%
3
25%
2
18%
1
0%
J
3
Bus VIP, New Viriya, Nov 21, 2018
3.5 stars. So-so. Departure 7.45 pm instead of 8.20 pm seems to be normal. Very early arrival in CM. Shaky ride and very narrow seats. Really icecold on board!! Friendly waiter on board.
R
4
Bus VIP, New Viriya, Nov 20, 2018
Ok, but it was necessary take the tiket in the office, in the internet it's possible to reserce just the voucher, no valid for travel
K
4
Bus VIP, New Viriya, Nov 13, 2018
Comfortable, maybe too strong ac, smell from toilet, very quick
J
2
Bus VIP, New Viriya, Aug 9, 2018
Free water bottle ok. the seats could be lowered so much that one had absolutely no space for your legs. Bus was at least 20 years old so no chance to charge your phone or use an entertainment system as provided by other operators. the ride was also very shaky that falling asleep was very difficult - almost impossible. The ticket we booked said departure is at 8:20pm but at the counter where you get you "boarding pass" they told us departure is at 7:45 pm. Don't know which mistake it was, but I was glad we arrived early enough at the terminal to get the bus. next time we choose another company.
M
5
Bus VIP, New Viriya, Aug 1, 2018
Many people recommended the train for commodity but I think it's overstated. If you are good with reclining chairs you'll be fine. The seats are big you get some munchies at departure and free food with your bus ticket mid journey approx. I recommend to buy the ticket at the station since they are cheaper than online.
M
4
Bus VIP, New Viriya, Jul 17, 2018
C’est un long trajet alors je ne regrette pas d’avoir opté pour le bus vip. Les couchettes sont assez grandes et on vous prête un petit plaide pour le voyage. Nous avons eu droit à un paquet de gâteaux ainsi qu’une bouteille d’eau au départ. Le ticket inclut un repas à prendre dans un magasin. Dommage que l’équipe ne nous préviennent pas au moment où le bus s’arrête car si vous devinez pas et bien vous passez a côté sans le savoir.
E
5
Bus VIP, New Viriya, May 10, 2018
The website 12goasia didn't transmit the right departure time but the bus company did wait for us, plus, they cared to offer passengers some snacks and drinks !
T
5
Bus VIP, New Viriya, Feb 19, 2018
Good service, comfortable seats, not too cold and no TV on
E
3
Bus VIP, New Viriya, Jan 21, 2018
I paid more for a VIP bus but this was definitely no vip. The bus was too old to be called VIP. At one point I even thought that perhaps I was on the wrong bus and had to confirm with the moody hostess. So, I was sent back to my seat to continue to drool over the brand new bus parked next to us that had everything I thought I would be getting including tablets for each passenger. Our bus had no individual tv. No wifi. The seats were old but okay. The legroom was acceptable but definitely not something to write home about.
B
2
Bus VIP, New Viriya, Jan 21, 2018
Dirty blankets no tv no wi fi no vip people working on the bus were very nice
R
2
Bus VIP, New Viriya, Jan 3, 2018
free water bottle ok. snack not very tasty. at the stop after 3h i have been forcefully woken up. staff shaked me and grabbed my blanked - a no go!! meanwhile the seats could be lowered so much that one had absolutely no space for your legs. the ride was also very shaky that falling asleep was very difficult - and then they wake you up, after falling asleep.... next time we choose another company.
J
4
Bus VIP, New Viriya, Oct 28, 2017
Pillows would have been good as saw them in the photo. Service was good and comfy seats. Thank you, good value for money
E
5
Bus VIP, New Viriya, Oct 10, 2017
Good value for money and instructions easy to follow to pick up tickets.
H
5
Bus VIP, New Viriya, Aug 29, 2017
They wait for me and we go and arrive before the hour
N
2
Bus VIP, New Viriya, Jul 27, 2017
The service was good, but the bathroom smelled bad which made the long bus ride uncomfortable.
C
2
Bus VIP, New Viriya, Jul 11, 2017
We got water and snacks for free. That was okay. But the bus toilet smells very awful during the whole trip, it was very cold over the night and the water dropped from the air conditioning the whole time
M
5
Bus VIP, New Viriya, Jul 10, 2017
Pleasant journey. We got there on time
G
5
Bus VIP, New Viriya, Jun 27, 2017
Le personnel du bus nous a attendu et même appelé pour savoir où l'on était à 10 minutes du départ.
J
4
Bus VIP, New Viriya, Apr 16, 2017
We took a night bus. Smooth ride. Was given a blanket, water, cold soda and cookies/milk. Driver woke us at our destination. Comfortable enough seats. Individual lights didn't work though and the condensation from the air con was dropping on me the whole ride.
C
3
Bus VIP, New Viriya, Mar 24, 2017
Bus wasn't enough comfortable to sleep in. But the service was good
S
3
Bus VIP, New Viriya, Feb 23, 2017
It was all right in most aspects. Nothing too good or too bad. Arrived almost 2 hours early in Chiang Mai. Overall absolutely OK.
A
4
Bus VIP, New Viriya, Jan 14, 2017
The bathrooms reeked...could smell them inside the bus....other than that the service lady was nice!
K
3
Bus VIP, New Viriya, Jan 3, 2017
Not the same bus shown on the picture or website
A
4
Bus VIP, New Viriya, Jan 2, 2017
Was ok! A lot of mosquitos inside the bus and no one speak English When they stop in any place no one said how many minutes we have, so I just run to crab a food and ate in the bus
L
5
Bus VIP, New Viriya, Jan 1, 2017
Trip was great What exactly does your priority assistance pay for when the number for assistance I have is for Viraya, and cancellation insurance? I regret paying for all this.
S
3
Bus VIP, New Viriya, Dec 26, 2016
Decent trip overall. Snacks and drinks provided with a 20 minute stop for food(provided) and restroom. A bit uncomfortable to sit in a bus for that amount of time, however my only complaint is the mosquito infestation the whole trip.
T
2
Bus VIP, New Viriya, Dec 12, 2016
The bus is too old and not the same that shown in the photo
T
5
Bus VIP, New Viriya, Dec 9, 2016
Great service:)
F
5
Bus VIP, New Viriya, Dec 8, 2016
Fast and comfortable
M
2
Bus VIP, New Viriya, Dec 7, 2016
Took vip Bus from New virinyia 20:20 to 07:30 on 4th of december (or so we thought). Not really vip Bus...left 30 minutes early (at 19:45) and arrived two hours early at 5:30 in the morning in chiang Mai (were not sure if it's the right Bus the whole trip, because the time and the equipment did not match the description) ! We booked this Bus with this time especially so we would arrive when our Hostel opened. Now we had to wait in the city for two hours and were very tired the whole day, not cool!! Bus Inside looked very old, saw some bugs, could not sleep very well. It is very infuriating to call this vip (and take the money for it!), when clearly you could See in other Busses there was way better equipment (like movies screens in the seat) and more space! Drive was ok in a whole, but they should not take money for a vip Bus if it is clearly not one...be honest about this Bus, guys and make it cheaper! But the booking via 12go asia was otherwise excellent, very good Homepage to choose Transport and easy to pay for it as well as great description of Bus station etc. This Review is mainly to let everybody know what to expect from this particular Bus company and maybe chose a different one (I wish I would have known before) and maybe the Company will adjust their price to the service they offer (maybe)
N
5
Bus VIP, New Viriya, Dec 4, 2016
Lief alles super. Bus fuhr überpünktlich ab und kam 2 Stunden zu früh am Ziel an. Fahrer waren freundlich. Immer wieder gerne.
C
2
Bus VIP, New Viriya, Dec 4, 2016
We arrive 2 hours early, that was too much (we arrive at 5 am instead of 7 am) so couldn't sleep very much. Bus was Ok for the comfort but seems not as comfortable as other bus that we saw. The driver was driver very fast. The price was ok but you can definetely find better.
J
2
Bus VIP, New Viriya, Nov 21, 2016
Got there safely but least VIP VIP bus I could imagine
T
4
Bus VIP, New Viriya, Oct 25, 2016
The lights didn't work, but the service it was very good.
R
2
Bus VIP, New Viriya, Oct 23, 2016
Old bus that went uphill very slowly even some cyclists over took us! Not V.I.P standard or service! When I booked the ticket I was told the bus would leave from stand number 8 .I got to this stand one hour early at 6am .Waited until 7.15am and no bus! I rushed to the enquiry counter and i was told its stand no 12!! I nearly missed my bus by being givem wrong information! Will try another company next time!
S
5
Bus VIP, New Viriya, Oct 11, 2016
Very comfortable and the service was great. The only thing is thatthe bus left the first station in a half an hour delay...
M
3
Bus VIP, New Viriya, Sep 11, 2016
The VIP bus was far from any VIP option, we saw other VIP buses and they were way better. The interior was quite old and unfortunately with some bugs inside what made the trip uncomfortable. Our first and only stop was at some store, till that moment I was pretty satisfied with the journey but everything has changed when I saw the toilet... I swear I haven't seen such an awful place since my trip trought Romania about 15 years ago - toilets were very unclean and there were tons of flies... Everywhere, on the walls, mirrors, dead flies bodies on the floor... The plus was the price (about 600thb per person) and quite comfortable seat.
K
3
Bus VIP, New Viriya, Aug 29, 2016
The departure time postet on the Internet was later than the actual departure time. We almost missed our bus. The drive was comfortable.
A
2
Bus VIP, New Viriya, Aug 21, 2016
We travelled from Mochit to Chiang Mai after getting off another 12 hour journey from Krabi. The previous bus was infinitely better than this one, despite this being classed as VIP?! Bus was dirty and old, seats were uncomfortable, people all squashed together at the front despite there being free seats available at the back and the onew member of staff on board was incredibly rude. I understand sometimes there is a language barrier however I also understand plain rudeness. We stopped halfway at an undercover rest stop and we're not informed that had we taken our bus ticket inside, we were entitled to a free meal. Because we weren't told this, we went in and bought our own food. Wasted money. For the price we paid I wasn't expecting much (this is compared to what I would pay for 12 hours of travel in the uk or Australia ) so can't complain but compared to other similar services in Thailand, this was certainly below par.
S
4
Bus VIP, New Viriya, Aug 15, 2016
Super bequemer VIP Bus mit viel Platz für die Beine Leider etwas veraltet und wackelt extrem auf den Straßen Hin und wieder roch es leider extrem eckelhaft nach Urin. Das größte Problem aber war das obwohl Sie wissen das es am Abend extrem viel Verkehr gibt in Bangkok Sie diesen nicht miteinberechnen und wir deswegen zwei Stunden zu spät kamen und 40€ für das Taxi zahlen mussten um noch rechtzeitig zur anderen Station zu kommen
N
3
Bus VIP, New Viriya, Aug 12, 2016
Better than we thought it would be! Can't go wrong really it gets you where you need to be for cheap. The toilet was vile though!
A
3
Bus VIP, New Viriya, Aug 12, 2016
Overall, the trip was okay. However, the bus left the terminal late, and arrived in Chiang Mai late. While the seats were wide and reasonably comfortable, the bus was so wobbly that a good sleep was hard to come by. I did arrive safely and with adequate amount of sleep. The free lunch was ok but I think the company needs a better way to explain to foreign tourists that their ticket gives them free lunch, because had I not proactively approached one of the foreigners to explain that, they would've paid for the food in full.
V
2
Bus VIP, New Viriya, Aug 5, 2016
Gave 2 stars as at least we didn't actually crash and die although it felt we might. Bus arrived 2 hours early which really ruined our days plan and as we couldn't sleep because the coach was rattling, not only due to the road but because the bus was old! Good if you don't want to spend much money but next time I would definitely get the train and fly!
A
5
Bus VIP, New Viriya, Jul 19, 2016
Great trip, the bus was super comfortable, amazing AC and nice and polite staff.
H
3
Bus VIP, New Viriya, Jul 15, 2016
Fahrt war gut, luxuriöse Sitze. Bei der Mitternachtspause gab es für uns kein Essen, da die Coupons bereits vom Schaffner weggenommen worden waren. Daher nur 3 Punkte. Aber nächstes mal wissen wir besser Bescheid.
R
2
Bus VIP, New Viriya, Jun 27, 2016
This trip was great. The seats were comfortable and we had free lunch included with our ticket. The air conditioning draws air from the outside, so early in the trip (closer to Bangkok) it was very hot but it got much better when we went north and as it started to rain.
I
5
Bus VIP, New Viriya, May 31, 2016
Nice trip
S
5
Bus VIP, New Viriya, May 18, 2016
Clean and comfortable. The AC worked great upstairs. One complaint, the female attendant was nothing short of rude, angry and would not even acknowledge anything I said (even in her language) drivers were awesome and the trip was on time
J
4
Bus VIP, New Viriya, Apr 2, 2016
Ok and on time arrival
E
5
Bus VIP, New Viriya, Mar 21, 2016
Good