Billion Stars Express
- Schedule
- Reviews
About Billion Stars Express
Bus is a convenient way of travel no matter whether you need to get to a neighboring town a couple of hours away or venture further afield crossing the whole country. Whatever your budget, buses have you covered. Express buses offer the most affordable ticket price for travellers who have very little money to spend. VIP options are geared toward those who do not want to compromise on comfort. Before you jump on a bus, make sure you choose the type of service which suits you best. For a long-haul trip look for a VIP or first-class coach which provides non-stop service to your destination or just call a minor number of stations along the way. Express or local buses in many cases may prove an acceptable choice for shorter trips, but longer rides are often not the best buy. Study the timetable before going as many long-haul destinations are served by night buses, and some offer wider seats or sleeper berths for such travels. Make an online reservation for your bus ticket with Billion Stars Express. Other travellers’ reviews will help you to choose the best ticket and coach class.
Billion Stars Express Popular Stations
The main stations covered by Billion Stars Express’s buses include:
- TBS Kuala Lumpur
- Penang Komtar
- Kitchener Complex Lavender
- Melaka Sentral
- Berjaya Times Square
- Butterworth
- Sungai Nibong
- One Utama
- Larkin Bus Terminal
- Golden Mile Complex
Billion Stars Express Top Destinations
Billion Stars Express buses ply a number of routes and here is the list of some of the most popular ones:
Billion Stars Express Ticket Prices & Bus Classes
One of the best things about bus travel is that you can almost tailor-make your trip adjusting it to your requirements for privacy and comfort. Different classes and types of buses cater to the different needs of travellers. The cheapest trips are normally offered by standard-class buses. They may be called local, express or ordinary. These are a good choice for shorter trips. Sleepers or VIP coaches are good both for longer and overnight trips. They may offer berths or wide soft reclining seats, sometimes with built-in massage options, blankets, soft drinks, and snacks, or more substantial meals on board or during toilet or refuelling stops. Travelling by night buses allows you to save on a hotel room, but to ensure the most comfortable ride do choose the class of your bus wisely. Prices always depend on the distance you ride and the type of coach. For some, even shorter trips, it is worth investing some extra money and buying a seat on a VIP bus as it can save you twice as much time as you spend travelling by an ordinary bus.
Travel by Bus: Pros & Cons
Pros of Bus Travel
- Bus is the best choice to get to destinations that are not connected by rail or planes. The network of buses often covers almost the whole country, and their routes are well and long-established.
- Opposite to air travel and sometimes rail travel, taking a bus does not require arriving at the bus station much in advance. Check-in, even on international routes, does not take much time. Luggage allowances are usually very traveller-friendly, and the fee for extra luggage, if limits are set, is normally not very high.
- Bus tickets can be more affordable compared to air or fast train tickets. There is always a choice of ticket classes for all pockets. Cheaper standard options may be a bit slow and do not offer top comfort, but anyway acceptable and bring you to your destination. On longer routes, toilets or toilet stops as well as snacks, water, and sometimes toiletries and blankets are almost always included in the price.
- If you are ready to spend more, some VIP coaches offer seating comparable to business class on a plane with wide soft reclining seats, blankets, fewer passengers, and many other perks to make your trip a pleasant journey.
Cons of Bus Travel
- Newer intercity bus terminals are very often located out of the city close to bigger highways to allow buses to avoid city congestion. Unfortunately, it may create extra challenges for travellers, too. Getting to such a terminal may be a problem as in some destinations there are restrictions on vehicles allowed to enter the terminal, and you will have to use special carriers to get there. This results in higher costs as prices may be inflated. Also do calculate extra time if you are travelling during rush hours, especially if you are not familiar with the traffic situation at your starting point.
- Buses are probably the means of transport which runs out of schedule more often than trains or planes. They are heavily dependent on the road situation which sometimes can be unpredictable – accidents, road construction works, detours, etc. This is especially true for travels during weekends, high season, or national holidays. Do keep this in mind and do not plan tight connections.
- Travelling on certain routes or during the most popular periods may require advanced booking. Bear in mind that it is not always possible to show up at the bus station and hop on the next bus – tickets may well be all sold out, so organize your trip accordingly.
Billion Stars Express Company Reviews
S
Bus VIP, Billion Stars Express, Apr 30, 2024
Terrible unorganised mess! Not to mention myself and the rest of the bus’ passengers were left stranded at the Singapore boarder without currency or working SIM cards! Despicable!
B
Bus VIP, Billion Stars Express, Apr 23, 2024
I most satisfied and want to serve you for more better
Z
Bus VIP, Billion Stars Express, Apr 11, 2024
The bus was very cold so I got sick. I had chosen my seat number, but everyone could sit wherever they wanted anyway.
S
Bus VIP, Billion Stars Express, Mar 11, 2024
It said the journey should take around 5 hours 10 minutes but took around 9 hours
M
Bus VIP, Billion Stars Express, Mar 7, 2024
A bit rushed at like the border and stuff, and the 2nd driver wouldnt let me keep my small bag (with all my valuable items) with me in the bus but insisted it had to be in the cabin space, although I had it with me in my seat for the whole first part of the journey.
E
Bus VIP, Billion Stars Express, Feb 29, 2024
For this trip you’re gonna need a blanket, neck pillow, snacks, a cap, headphones and a good playlist.
It is true what the other reviews tell you. The bus driver seems very careless with his passengers. Luckily for us he was accompanied with a man who was closer to nice and spoke English.
The aircon is very cold and the bus smells of old cigarettes… BUT there are lots of leg room and the seats can transform to a semi bed.
S
Bus VIP, Billion Stars Express, Feb 26, 2024
Klimaanlage gegen Ende der Fahrt defekt, schmutziger Bus
D
Bus VIP, Billion Stars Express, Feb 21, 2024
The bus was over one hour late. The seats were not stable and kept bouncing.
S
Bus VIP, Billion Stars Express, Feb 8, 2024
3 hours late at pick up point. 7 hour drive instead of 5. So overall delay of 5 hours.
S
Bus VIP, Billion Stars Express, Feb 7, 2024
Later, spend almost 5 hours more... staff terrible and wanted we walked 20 min far from to take the bus in other place.
P
Bus VIP, Billion Stars Express, Feb 6, 2024
Very Nice trip.
J
Bus VIP, Billion Stars Express, Feb 6, 2024
great bus, little delay at the boarder but that was expected. The only thing is the busses are hard to distinguish when you are at the bus stop do make sure you are asking the bus drivers in order to not missthe bus.
M
Bus VIP, Billion Stars Express, Feb 2, 2024
Bus was 40 minutes late. Some people were very noisy and made the seats dirty after they had left. It started raining during the ride and the roof leaked in a few places. Some of us got a little wet.
M
Bus VIP, Billion Stars Express, Feb 1, 2024
Bus was quite late. The expected arival time was very optimistic. It took about 2.5 h just to leave Singapore and pass customs. Wholw journey took about 7 hours. Keep that in mind.
P
Bus VIP, Billion Stars Express, Dec 21, 2023
We arrived late and at a wrong place, mzch further from the center than supposed to. The driver said the vehicle was broken, but when everyone was out he just kept driving... He honked very loud and a lot during the drive. It seemed as he was stressed that we where late. He droped us 1h later than scheduled and on a trainstation outside kuala lumpur. So we had to find out by ourselfs how to get to the city. No excuse, no attempt to help us. That was really a bad experience. At least he dropped us at a trainstation and the seats were comfortable. Therefore 2 stars and not only 1.
A
Bus VIP, Billion Stars Express, Dec 16, 2023
The bus was 1.30 hours late for departurer with no update or reason why. Asked the check in people and they just said its in its way. It was freezing on the bus and the aircon was so loud. The trip took over 5 hours.
V
Bus VIP, Billion Stars Express, Dec 8, 2023
Pesky taxi driver when we got off the bus in Times Square. They must be stopped the next time
A
Bus VIP, Billion Stars Express, Nov 19, 2023
came an hour late for pickup, arrived an hour late at destination, so instead five hours, the trip took seven hours. the bus is not in a good condition at all. my seat in the last row at the window was not comfortable, avoid it if possible. cheap way to travel, but unfortunately not very comfortable.
W
Bus VIP, Billion Stars Express, Nov 8, 2023
Bus came early but departed late.
A
Bus VIP, Billion Stars Express, Oct 25, 2023
The bus came 20 minutes later, so we arrived 1 hour later in Kuala Lumpur due to traffic. The bus was comfortable and the bus driver was friendly.
J
Bus VIP, Billion Stars Express, Oct 19, 2023
The bus left 20 minutes late. Shortly after the air conditioning stopped working. It seemed that the air con would die when the bus was running. The bus then stopped on the side of the highway and alternative buses were organised for the passengers. The driver was stressed but he remained helpful. Several hours of waiting followed and I arrived at my destination almost 5 hours later than I should have.
C
Bus VIP, Billion Stars Express, Oct 14, 2023
Improve the bas quality
Cleane
M
Bus VIP, Billion Stars Express, Oct 9, 2023
Staff to check in not friendly
Bus started 40 minutes later.
Not allowed to have a drink in the bus for 5 hours
Arrived in the end at 1900 so it took 7 hours
communication on board war terrible
A
Bus VIP, Billion Stars Express, Oct 5, 2023
The driver was doing other things while driving and we more than once crossed over to another Lane - scary! But we made it to KL without any accidents.
Support was very helpful when we felt the need to confirm that we were on the right pickup-spot.
We was delayed before even starting our journey and it didn’t take long before the driver stoped and left the bus for approx. 10-15 minutes. The fact that the drive took longer than anticipated was NOT the traffic.
B
Bus VIP, Billion Stars Express, Aug 19, 2023
Pullman in ritardo. Fermate senza senso, tempo complessivo di percorrenza 3 ore e 15 minuti al posto delle 2 ore previste. L’autista ha sentito tutto il tempo la musica ad alto volume e ad un certo punto si è messo anche a fumare.
L’unico aspetto positivo è il prezzo 2 € per la tratta Melaka-Kuala Lumpur e la comodità dei posti a sedere.
N
Bus VIP, Billion Stars Express, Aug 19, 2023
The bus arrived 3 hours late.
Only about 30 mins of this could be attributed to traffic. The rest is due to leaving 40 mins after the advertised time (despite the bus being there 10 mins after it, we sat for 30 mins with nobody new getting on) and terrible estimation from the company. The bus makes a lot of stops that mean it has to drive out of the way which is completely understandable for a bus but it needs to be included when estimating the arrival time.
Spending 8 hours on the bus when we were expecting 5 was very frustrating.
The second issue was the stops. In the 8 hours on the bus, the only opportunities to get food were stops at bus stations (which often don't have much to offer).
Excluding all of the above, the seats were at least relatively comfortable.
D
Bus VIP, Billion Stars Express, Aug 15, 2023
Good trip, left on time but arrived at destination 30 minutes late. Bus communication not the best. There was a stop along the way so I wasnt sure if it was my destination. Spoke with other passengers to know to remain on bus.
M
Bus VIP, Billion Stars Express, Aug 10, 2023
Bus very very okay
But driver has no fri
A
Bus VIP, Billion Stars Express, Aug 6, 2023
El autobús se retrasó en llegar a recogernos dos horas. No nos dieron ninguna explicación
C
Bus VIP, Billion Stars Express, Aug 1, 2023
Delay without any notice.
The trip was 1 hour later than scheduled.
I paid 3$ (premium support) and 2$ (confirmation SMS) but did not receive any support during the trip nor confirmation SMS
F
Bus VIP, Billion Stars Express, Jul 31, 2023
We were 2,5 hours late and the bus driver kept smoking out the window. We weren’t informed about the long delay and 10 minutes before our stop the driver took a 25 minute break. Wouldn’t book a long trip with this company again.
J
Bus VIP, Billion Stars Express, Jul 30, 2023
Bus delayed for 1.5 hours with no info provided, weren’t allowed on the next bus even though that arrived earlier than our bus.
M
Bus VIP, Billion Stars Express, Jul 28, 2023
Everything worked fine, bus was on time, seats were comfortable and we arrived without problems in KL. The only thing is that they pick up other people in different locations so we started one hour late so we arrived as well one hour late. But besides that everything went smooth
K
Bus VIP, Billion Stars Express, Jul 25, 2023
Good except half the bus had a broken seat so you can’t lift up your feet. Get someone to fix it. And the trip took an hour and a half extra than it said it would take online when I bought the ticket.
M
Bus VIP, Billion Stars Express, Jul 23, 2023
Die Fahrt war soweit ganz in Ordnung. Ein kleines bisschen spannend bei dem ganzen Ein-Aus-Einreisethema. Es hat aber gut funktioniert. Leider hatten wir zu Beginn schon eine 1/2 h Verspätung und zum Schluss knapp 2h ohne wirklich ersichtlichen Grund (kein Stau oder ähnliches). Abfahrt war 15:00 und Ankunft für 20:06 geplant. Los ging es um 15:30 und angekommen sind wir um 22 Uhr.
M
Bus VIP, Billion Stars Express, Jul 19, 2023
When I got to the bus company I was sent on the wrong bus (KL instead of Ipoh). Before entering and on the bus I'd ask the staff several times if this was the bus going to Ipoh, which they confirmed. And yet, when someone checked tickets (after one hour) I was told to get off the bus and wait for 30 minutes to get on the right bus. When I finally got on the right bus, there was no seat with the number printed on my ticket. So I ended up being moved around until a staff member finally gave me a seat that hadn't been booked.
S
Bus VIP, Billion Stars Express, Jul 19, 2023
Departure was 30 minutes late. The back of the seat very unconfortable too bouncy.
O
Bus VIP, Billion Stars Express, Jul 14, 2023
We felt unsecured during this bus trip.
C
Bus VIP, Billion Stars Express, Jul 13, 2023
The bus was 1 hour late, my seat was old three different times, so that caused a bit of confusion period ... Earlier reviews talked about having a tablet and massage seats karma but my bus had neither.. and my charging port did not work.. but it got me from point a to point b..
A
Bus VIP, Billion Stars Express, Jul 11, 2023
The service was delayed and the staff at the bus station was both unhelpful and quite rude. I had to ask several times when the bus was coming and he dismissed me several times telling me to sit down and almost laughing in my face. He then gave me information after it was already late saying it would be very late. It was unhelpful and the communication remained poor. The bus broke down for 2 hours, 1 hour outside of Kuala Lumper. Again, we had no information about what was happening, for the first hour and 45 minutes, and just told to leave the bus. A replacement bus did come and we finally arrived in Penang at 8.40 am, instead of 5.10 am. It was a significant delay and caused problems for our first day in Penang.
K
Bus VIP, Billion Stars Express, Jun 30, 2023
It was nearly 2 hours late. Bus driver burped all the time and made noises, one time came in with a cigarette in the bus. Drove while honking all the time. But he was friendly
J
Bus VIP, Billion Stars Express, Jun 6, 2023
Central location was easy to find. However I could not see any signs telling me if I needed to go to a counter to check-in (like other companies) or just wait for the bus. Bus also came late, but we managed to get on an earlier one. Luckily I called on whatsapp and they responded to my questions.
P
Bus VIP, Billion Stars Express, Jun 4, 2023
We booked a VIP bus at 10:00 that showed it should take 5hrs.
Arrived at the pick up point half an hour early as advised, to be told our type of ‘vip’ bus wouldn’t be there until 1pm but there was space on the bus about to leave, which was just a normal coach.
Advised we would arrive in KL around 3-4pm.
Our coach left at 9:40 and arrived in KL 19:30.
It took almost 3 hours to get through the border due to very long traffic queues and then long queues for passport control.
The bus was fine if the journey had been 5hrs but for 10hrs it was too cramped.
I cannot see how this journey could have happened any quicker so would advise to expect the longer advertised time for the buses rather than 5hrs.
Disappointing to pay more and end up with the cheaper service.
Driver was patient at crossings at waited for everyone’s return. One stop at a service station around 2 hrs before KL.
L
Bus VIP, Billion Stars Express, May 4, 2023
Driver very rude, the bus arrived 3 Hours later.
He stops at the Station without saying anything and we hat to descend the bus the Next Station 45 Minutes far away from the other drop off Point.
M
Bus VIP, Billion Stars Express, Apr 26, 2023
Took 8 hours instead of 4 but there was a lot of traffic. One stop for toilet in a hole in the ground which was unpleasant. But all in all very comfortable.
S
Bus VIP, Billion Stars Express, Apr 25, 2023
Strange smell inside the bus. Expect to be late
L
Bus VIP, Billion Stars Express, Apr 20, 2023
The trip overall was ok, it just took way longer then the site told us. We arrived 4 hours later then we thought, but the drive itself was oké.
K
Bus VIP, Billion Stars Express, Apr 18, 2023
Bus was an hour late without any information, we had booked seats on the bus, it was then called free seat choice. No help loading luggage. After 2.5 hours there was a break, but here too there was no information about when to continue or where the toilets were. After a few minutes the driver honked which was the signal to continue driving. Also, the driver thought he was driving a racing car instead of a bus. All in all, I cannot recommend the bus company. The only positive was the seats, they were very comfortable and there was plenty of space.
N
Bus VIP, Billion Stars Express, Apr 15, 2023
It says that the trip takes 5 hours but we stopped like 5 times and took almost 8 hours to get to KL
B
Bus VIP, Billion Stars Express, Apr 12, 2023
Bookings not captured in passenger list. Not allowed to board. Finally, got to board, departed late. Bus in poor condition.