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Richard EWe were told that the boat had broken down, and that the only other boat to leave Bali was set to leave in twenty minutes. This put pressure on my mates to accept the hefty fee of 650k IDR, despite already having bought a ticket from your website. Upon entering the boat, we realised that we had been scammed, as many more boats were leaving in the afternoon, and the likelihood of a boat breaking down is slim. Researching further, the Gangari boat itself is reported to not exist, implying that 12Go is actively promoting a scam. This is clearly unacceptable for a travel agency and should be condemned. I expect a full refund for the ticket that I payed for on your website as well as the 650k that we had to pay per person once we got there. I will not be using 12Go again as they are clearly untrustworthy and unreliable.
Bali to Gili Trawangan, Ferry Speedboat, Ganggari Fast Boat, Apr 14, 2026
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Bhushan The boat was scheduled to leave at 1.20pm but left at 2.15 or so..they were late
Bali to Gili Trawangan, Ferry Aluminium Fast Ferry, Wijaya Tramena, Apr 7, 2026
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Ilona REkajaya was great! Took the 8am ferry to Gili T from Serangan port, and all went well. Friendly customer service, well organized, mostly on time, and the ride was so comfortable that I fell asleep for an hour. After reading reviews from all the ferry providers in this area, I was pretty nervous, so opted for the biggest boat with morning departure. After this first ferry ride, I could see how the waters could develop big waves, depending on the weather. We had good weather but still glad I picked the big boat (it was the long one in the second picture). Just an fyi that large luggage is stored outside on top. Taking my big backpack inside was fine, especially since the boat was less than half full that day. The ferry also makes stops at Nusa Penida, Nusa Lembongan, and Sengigi, then went on to Gili Air (maybe more?), but we stayed on the same ferry (no boat switches).
Bali to Gili Trawangan, Ferry Speedboat, Ekajaya Fast Ferry (Eka Jaya Fast Boat), Apr 1, 2026
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Melanie There even was an ac, the boat was quick and comfortable.
Bali to Gili Trawangan, Ferry Speedboat, Ganggari Fast Boat, Mar 22, 2026
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Emanuel SWill be easy if all the informations are clear from the bigging...
Bali to Gili Trawangan, Ferry Exclusive Aluminium, Semaya One, Mar 21, 2026
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Anna BAmazing support all the way throughout our journey. We were checked -in, boarded, met at our destination and guided to taxi. I can’t thank them enough for excellent service. The boat itself is a dream: new, clean, small and comfortable. Highly recommended.
Bali to Gili Trawangan, Ferry High Speed Ferry, Gili Getaway (Gili Getaway), Feb 28, 2026
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Debora VOn time and comfortable
Bali to Gili Trawangan, Ferry Speedboat, Ekajaya Fast Ferry (Eka Jaya Fast Boat), Feb 19, 2026
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Karlijn NThey helped us realy good and the trip was also nice
Bali to Gili Trawangan, Ferry Speedboat, Ekajaya Fast Ferry (Eka Jaya Fast Boat), Feb 1, 2026
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Robert Lovely stable comfortable boat with attentive and pleasingly attentive staff. Thank you.
Bali to Gili Trawangan, Ferry Speedboat, Ekajaya Fast Ferry (Eka Jaya Fast Boat), Dec 17, 2025
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Jessica Boat was on time, staff were friendly, comfortable journey, my only downside was the tax price displayed on 12GO was a different price than what we were told at the office and when asked why, just told ‘’you need to get in contact with your agency and get them to the change the price, it’s not our fault’’ I didn’t think this was really a valid answer as they are displaying their services on this website so they should be the ones to make sure the information displayed is correct not me the customer… apart from that it was a good experience overall
Bali to Gili Trawangan, Ferry Speedboat, Ganggari Fast Boat, Dec 7, 2025