IW
Ibrahima WInstructions need to be improved for occasional travellers that are not used to taking the bus. Luckily we found another traveler that helped us find the way.
We had to change bus 2 Times: at the Malaysian border -where the wait was nearly 1h for the other bus to come, and then at the entry of Kuala Lumpur, for a mini van ( I have to say the driver of the mini van was such a terrible driver, driving very dangerously without any consideration to security and passengers he was driving). We departed on time (11:30) but arrived very late (20:30) probably due to traffic mostly , but also unnecessary waiting times.
Singapore to Kuala Lumpur, Bus Express 27, StarMart Express, Jul 20, 2026
HO
Hasina OThe indications of the drop off point was not complete, I had to go twice inside Tai Seng MRT with my suitcase, where I found someone who happens to know that Tim Howan is the name of a restaurant at the other side of the underground.
The bus arrived 2 hours late at KL
Singapore to Kuala Lumpur, Bus VIP Double Decker, Billion Stars Express, Jul 20, 2026
A
Austin Delay. Slight late on timing cause the whole trip delay
Singapore to Kuala Lumpur, Bus VIP, Qistna Express, Jul 19, 2026
TA
Tabata AOver 2.5 hours late, terrible communication, and a very rude driver. We received almost no updates, the ticket counter was closed, and we finally arrived around 6 hours later than scheduled. Very disappointing experience. I would not recommend this company.
Singapore to Kuala Lumpur, Bus VIP, Qistna Express, Jul 19, 2026
CC
Chiajen CVery bad experience that we need to transfer 2 times of cars and seriously delayed by more than 3.5 hours
Singapore to Kuala Lumpur, Bus Express 27, StarMart Express, Jul 19, 2026
AB
Alexandra BApart from 2h delay, it was a comfortable ride
Singapore to Kuala Lumpur, Bus Express 27, StarMart Express, Jul 18, 2026
IS
Inguna SHmm.... information in website is not right. Why? BC bus was two hours late in Kuala Lumpur. Ride was ok, no trafics, speed was ok. I think, it is not possible did ride in 5 hours. Ride take 7 hours. Bus was comfortable. We had one stop 30 minutes - if You want You can eat....but, if You have cash. There are food court - only cash. Operator in Singapore was very nice and helpful.
Singapore to Kuala Lumpur, Bus SVIP, Golden Coach, Jul 8, 2026
PP
Paula PThe people on the office is rude and angry all the time, they do not give a pleasant service, unless the driver he was nice-ish. The bus departure was late. They dont help you to store the luggage in the bus. And the worst is that the arrival point was the B time square in the city center of KL, but instead they left us in another bus terminal 6 km away from the centre. Bad service.
Singapore to Kuala Lumpur, Bus Express 27, StarMart Express, Jul 7, 2026
GD
George Ddriver was rude. please reprimand him
Singapore to Kuala Lumpur, Bus Express 27, StarMart Express, Jul 4, 2026
K
Khaled It was good, though bus was delayed. Journey was comfortable, with a break. But driver should say more about the transfer process at the check post.
Singapore to Kuala Lumpur, Bus VIP, Qistna Express, Jun 28, 2026