JO
Jordi OThe initial transfer to the bus was late and when asking via whatsapp for an expected time no clear information was given (barely english speaking contact). The transfer van driver was very rude and driving aggressively. The later experience with Saoviet bus was right and according to our expectations.
Noi Bai Airport to Sapa, Bus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Nov 19, 2024
BA
Bassam AThis is my second trip with the same company but totally different. First, the lady at the pick up office addressed in the app took us walking and pulling our luggage to another office where the bus was waiting. I believe the bus belongs to another company. Then, bus driver and his assistant were the worst, speaking loud and yalling at the phone and to each other. Driver was honking repeatingly and recklessly. You can't sleep for 10 minutes. It was a beeping bus not a sleeping bus. I won't complain about unstability and hard shakes because I don't know how was the road situation. But the trip was the worst among all previous sleeper bus experiences.
Additional notes I didn't care for but others may do, seat is manually adjusted and not motorized nor equipped with the massage vibrator like other buses, and screen wasn't functioning. And in addition to the AC openings you can control, there's a large oopening in the ceiling design where you'll get cold air flowing from it and you can't block it.
Noi Bai Airport to Sapa, Bus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Nov 18, 2024
AL
April LThe pdf gives good instructions on where to wait.
The operator in charge of manning the hotline +84 97 911 01 11 was poorly responsive. He was supposedly the liaison between myself and the driver but due to his absence, we took an extended time to find each other around the airport. Cause unnecessary worry.
Ride was smooth all the way to Sapa town, seats were clean.
Noi Bai Airport to Sapa, Bus VIP Luxury 22, Sapa Ethnic Travel (Công Ty TNHH Một Thành Viên Du Lịch Thiểu Số), Nov 15, 2024
ZP
Zhinndy PVery good service on time i love G8 services.
Noi Bai Airport to Sapa, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Sep 27, 2024
AL
Adrian LBus changed to Van when arrive in Lao Cai, then halfway through, car was stuck in the mud, passenger needed to exit the vehicle to help to push the car, later on found out there was a land slide which blocked the road, driver said to sleep in the car for the night until the next morning for escavator to come. Although not entirely their fault, but could have communicated better, waited for 1 hr between change of bus and van.
Noi Bai Airport to Sapa, Bus VIP 22, Inter Bus Lines (Công Ty Cổ Phần Inter Bus Lines), Sep 10, 2024
C
Carissa super reccomended, the bus is nice, clean, good, on time, there is 1 g8 driver who became our tour guide, he is a good person, can speak English and gives tips to avoid being scammed, his name is Mr. Bắc Đảo.. you can ask for his contact at the bus pool
support from 12 go and the operator is super duper clear and fast, if you have any questions just email them, they are very responsive
bisnya enak, bersih, bagus, tepat waktu, ada 1 driver g8 yang jadi tour kita di sapa, orangnya baik, bisa bahasa inggris dan kasih tips tips biar ga kena scam, namanya bapak Bắc Đảo.. kalian bisa tanya kontaknya di pool bisnya
support dari 12 go dan operatornya super duper jelas dan cepet, kalau ada pertanyaan tinggal email aja, mereka sangat gercep ❤️❤️❤️
Noi Bai Airport to Sapa, Bus Upper Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), Sep 3, 2024
AD
Arrate DThey picked us up earlier and moved to a previous bus
Noi Bai Airport to Sapa, Bus VIP 22, Grouptour (Công ty du lịch quốc tế Grouptour), Jul 29, 2024
KC
Kaisa CIt was okay
Noi Bai Airport to Sapa, Bus VIP Cabin, Luxury Van Limousine (Luxury Van Limousine), May 13, 2024
LA
Lavinia AAfter 20-30 minutes random walks through random vans in the Noi Bai parking lot, we waited where we specified to be picked up.
Was pretty shocked when someone who we taught it’s a “special” taxi driver turned out to be our driver confirming it by showing us our names and phone numbers screenshot.
He was quite speedy and got us there in 5 hours to Sapa which included a 15 minutes bathroom break. He also left us at the hotel and not our station which we were grateful for. He was friendly and most importantly a fast driver
Noi Bai Airport to Sapa, Bus VIP 14, Grouptour (Công ty du lịch quốc tế Grouptour), Apr 9, 2024
FD
Francis DI e-mailed them using the address they gave in the confirmation. All my questions were answered truthfully. They even went out of their way to ask the driver to give my mother a little favor so that she is more comfortable during the entire trip. Definitely recommended.
Noi Bai Airport to Sapa, Bus VIP Cabin, Luxury Van Limousine (Luxury Van Limousine), Apr 6, 2024