ES
Emmanuelle SWas supposed to be picked up at 15h at the airport. When I landed at 12h30, I received a text message saying that I would be taking the bus at 16h30 instead. The said bus arrived at 17h15...
Instead of arriving at 20h20 in Ha Giang, I arrived at 22h30...
Noi Bai Airport to Ha Giang, Bus VIP 33, Grouptour (Công ty du lịch quốc tế Grouptour), Nov 20, 2024
SF
Simen FA bit chaotic overall, but good support from Ms. Thao saved the day. She helped us with rescheduling the ticket when our flight time changed and stayed in touch over WhatsApp when the bus got delayed, to make sure we got on board.
We were supposed to be picked up at 5pm, but the driver (at least we think it was the driver) contacted us, saying they would be 20 minutes late. After 20 minutes, the driver said it would be another 20 minutes before they could pick us up. We were supposed to be in Ha Giang by 11pm, when the check-in at our hostel closed, so were a bit stressed about the extent of the delay.
After reaching out to Ms. Thao one more time, she could tell us that the reason for the delay was that the bus had broken down. I’m not not sure if they changed both the bus and the driver, but a while later we were picked up by a very stressed out busdriver who shouted for us to get in, threw our luggage into the bus, and started driving before we were able to sit down.
The bus was very comfortable, but pretty tight, because most of the luggage was stored in the aisle.
Even though we were told, prior to the delay, that we could face at least 7 hours travel time (so that we would reach Ha Giang by midnight or later) despite the booking online said 6 hours, we some how managed to reach Ha Giang by 11pm, despite the hour long delay. So about 5 hours from the pick up time, including a 30 minute long snack break. Not sure how that was possible, but it is fair to say that the driver had a somewhat aggressive style of driving.
Lastly there was a bit confusion about where we were supposed to be dropped off, since our hostel was too far away from the city center. Our ticket said Ha Giang Moment Homestay, which according to the driver is permanently closed, so we ended up getting off at a random hostel, and got a taxi from there.
Noi Bai Airport to Ha Giang, Bus VIP Cabin, Luxury Van Limousine (Luxury Van Limousine), Oct 1, 2024
LS
Luke SThe bus' AC was barely on which made the 6hr ride pretty terrible. The bus stopped at 2 rest stops and 4 other unsolicited stops to pick up and drop off locals to a few destinations which added to the long trip. Wouldn't recommend.
Noi Bai Airport to Ha Giang, Bus VIP Sleeper 41, Truly Hagiang (Du lich Á châu), May 5, 2024
AR
Arnd RVery engaged support by Luxury Van Limousine (agency, not the actual bus operator; bus company was Quang Nghi). Clean bus. Even USB A plugs to charge smartphone while traveling.
Bus staff a bid rude; no English language abilities.
Bus driver dropped us directly in front of our hotel (arranged by the agency, which was constantly available by WhatsApp)
Timetable was ok (45 Min delay at pick up)
Noi Bai Airport to Ha Giang, Bus VIP Cabin, Luxury Van Limousine (Luxury Van Limousine), Mar 25, 2024
P
Philip We use to take a cab to Hanoi, then get a bus to HaGiang, with this route, it saved us time and money, Direct from Noi Bai Airport Hotel to HaGiang, same good service, save time and save money. 12go.asia our preferred and trusted travel partner.
Noi Bai Airport to Ha Giang, Bus VIP Sleeper 41, Truly Hagiang (Du lich Á châu), Sep 27, 2023
AL
Andrea LCommunication was superb. We were a few minutes late because our flight was delayed and told the company beforehand so they waited for us (was literally just 5 minutes but if they wouldn't have known they would've driven off).
Driving was good, calm for Vietnamese standards. Bus was okay for a day trip.
Noi Bai Airport to Ha Giang, Bus VIP Sleeper 41, Truly Hagiang (Du lich Á châu), Jun 15, 2023