SB
Stefano BThe bus arrived 3 hour later, on a different place. The bed on bus was unconfortable. After that, the driver of shuttle, told me to send hotel name by whatsapp. I have thought he wanted use them to set the car navigator. I was wrong. He sended my phone number to taylor shop. Infact he picked up in to the wrong Place.
Ho Chi Minh City to Hoi An, Bus Sleeper 33, An Phu Hoi An Travel, Mar 15, 2026
O
Oliver Have seen hardly anything worse in life. The bus was comfy. Everything else miserable. Started at the desk in Saigons bus station. So condescending people I have never seen in my whole life. Even bus assistant was a pain to put it mildly. I guess they heavily racist
Ho Chi Minh City to Hoi An, Bus Sleeper 33, An Phu Hoi An Travel, Mar 14, 2026
WM
Wilhelmina MIn HCM the assistant driver was helpful with the luggage. But I bought a ticket to Hoi An and they dropped me in Da Nang. Then(after several times asking) they said a minibus would come for me. It didn't...and after waiting for almost an hour, a Grab driver came. He told me a grab scooter would come for me. Ridiculous of course: an hour on a scooter with 2 back backs! Then they said I had to pay for the grab car myself..after resisting a few times I paid 50%. Bad service!!!!
Ho Chi Minh City to Hoi An, Bus VIP Cabin 22, Tan Quang Dung (Nhà xe Tân Quang Dũng Limousine), Mar 10, 2026
B
Brian Changed pick up to wait in a parcel delivery garage. Even̈tall taken in delivery van to bus depot. Arrived Hoi An 04:50 instead of 08:05. - Dropped off over 2km from the arranged point.
Ho Chi Minh City to Hoi An, Bus VIP 22, An Phu Hoi An Travel, Mar 8, 2026
BN
Bart NHalfway the trip we were supposed to change bus. We had to wait 2,5 house for the new bus to arrive. The driver of the first bus must have thought that he is a guardian in a prison. First of all not a Word of english, shouting, rude, not serviable at all. The second half was slightly better concerning the behavior of the company ‘ s employees, but it was still below zero. For persons teller than 180 cm the space in the “beds” is insufficiant. Conclusion; avoid the Hangcafe travel
Ho Chi Minh City to Hoi An, Bus Sleeper 41, Hanh Cafe (Hanh Cafe), Feb 19, 2026
AO
Adriana OThe buses are amazing but the workers in Nha Xe Dinh are very impolite and rude. We stop in a disgusting place to take food, we asked them how long are you stopped here ? No answer, not even a look into the eyes. I tried to ask in Vietnamese using google translate, no answer, nothing. I am thinking a pig is better transported, I believe they never deal with humans !!! This company shouldn't transport turist.
Ho Chi Minh City to Hoi An, Bus VIP Sleeper, Dinh Nhan, Feb 18, 2026
DS
Dominic SThe company said the pickup time would be at 6pm but bus picked us up an hour 1/2 late, and then an hour 1/2 into our ride the bus broke down for another 1hr 1/2. The alternator got taken out and a new one got put in. 6 hours later the bus broke down again leaving us stranded from 4am- 10am. The drivers also made a bunch of stops in the beginning? We also had two people sleeping in the middle of the bus which made it hard getting to the restroom/off the bus without stepping on them & towards the end of the ride someone started smoking a cigarette which filled the cabin with a strong odor. Communication with what was happening would have been appreciated as no one told us what was happening or how long it would be at first but eventually it got fixed and figured out. We did stop for a bite to eat for free towards the end of our journey and eventually we got to where we needed to go. + restroom on the bus was pretty clean. My boyfriend is 6’3 and couldnt fully stretch out while laying down (for all the tall people) but he said it wasnt the worst.
Overall, the trip took us 24hrs when it should have taken only 18hr.
Ho Chi Minh City to Hoi An, Bus VIP Cabin, Dinh Nhan, Feb 12, 2026
F
Frederic No information to take the bus. And the bus station was no ok.
Ho Chi Minh City to Hoi An, Bus Sleeper 33, An Phu Hoi An Travel, Jan 23, 2026
AW
Alex WHorrible experience!!
Ho Chi Minh City to Hoi An, Bus VIP 24, Sapa Discovery Travel, Jan 4, 2026
SL
Stephane LBus avec 5h00 de retard suite panne.
Conducteur obligé de faire une réparation de fortune avec les moyens du bord...
De la graisse un peu partout.
Et 23h00 pour faire 695 km.
Une honte surtout lorsque le miniVan à l'arrivée refuse de vois poser à votre hôtel alors qu'il passe devant.
Ho Chi Minh City to Hoi An, Bus Cabin 24, VietNam Travel Bus (Việt Nam Travel Bus), Oct 13, 2025