AS
Abel SWas a very long journey, the seats in 3rd class are very hard, maybe the other class are better
Τρένο #52 Class 3 Fan, Thai Railway (การรถไฟแห่งประเทศไทย), 5 Απρ 2024
BF
Bruna FMy arrival time was delayed in 1h (chiang Mai to bkk 15h30) which made me lost my transfer to another city. Furthermore, no plugs on 2nd class and bathroom really bad. However, the landscapes alone the way are really beautiful and are worth it! My bad review is because I was so much affected by the delay arrival time.
Τρένο #52 Μόνο θέσεις 2ης κατηγορίας με ανεμιστήρες, Thai Railway (การรถไฟแห่งประเทศไทย), 23 Μαρ 2024
NL
Nicholas LNot super… Last carriage in 3rd class would say best one of all - beautiful view out the back of the sunset and nice to be so close to fresh air! Still would heavily recommend not booking 3rd class honestly seats are uncomfortable and CRAMPED! But if you book last min like I did and have no option, maybe get some gummies to help you through….
Τρένο #52 Class 3 Fan, Thai Railway (การรถไฟแห่งประเทศไทย), 24 Φεβ 2024
SH
Swam HSubject: Streamlining Passenger Experience
Dear 12Go,
I trust you're well. I recently traveled on your train and wanted to share a few insights for improvement:
1. Consider a pre-booking seat review for a more personalized experience.
2. Hygiene standards need attention for an enhanced journey.
3. Improve accessibility to the on-board restaurant.
4. Kudos to the excellent train staff.
5. Enhance the booking system for a smoother process.
Appreciate your consideration of these suggestions to elevate the overall passenger experience.
Best,
Swam
Τρένο #52 Δεύτερης κατηγορίας Sleeper AC, Thai Railway (การรถไฟแห่งประเทศไทย), 23 Δεκ 2023
NK
Nola KGreat journey , easy , comfortable, clean , safe
Τρένο #52 Δεύτερης κατηγορίας Sleeper AC, Thai Railway (การรถไฟแห่งประเทศไทย), 22 Δεκ 2023
A
Akie It took about 14 hours to reach Bangkok from Chiang Mai but it was wonderful experience for me.
Τρένο #102 Class 3 Fan, Thai Railway (การรถไฟแห่งประเทศไทย), 9 Οκτ 2023
KI
Kamen ITrain felt like first class not second class. Very high standard.
Τρένο #10 Δεύτερης κατηγορίας Sleeper AC, Thai Railway (การรถไฟแห่งประเทศไทย), 3 Οκτ 2023
SG
Sophie GThe train was fantastic and the ticketing from 12go Asia was easy, helpful and clear
Τρένο #10 Δεύτερης κατηγορίας Sleeper AC, Thai Railway (การรถไฟแห่งประเทศไทย), 30 Σεπ 2023
AC
Anne CTrain very Nice !
Τρένο #10 Δεύτερης κατηγορίας Sleeper AC, Thai Railway (การรถไฟแห่งประเทศไทย), 22 Σεπ 2023
M
Makenzie The train left 4 hours late and then took sereval hours longer than scheduled. Overall we arrived 6 hours late which didn't inconvenience me. The train was comfortable.
Τρένο #14 Δεύτερης κατηγορίας Sleeper AC, Thai Railway (การรถไฟแห่งประเทศไทย), 20 Σεπ 2023