Hoi An Samtour nach Hue

We left half an hour late, with another company but the comfort was very good. Furthermore, on your site and on your confirmation, it was written that the journey will last 1 hour 40 minutes, which is false, since it took us more than 3 hours. I chose this company for this reason. I checked and there are many errors on your site. Please correct everything. otherwise it's a commercial lie.

Positive was the air condition and that the driver stopped in the city center instead of the official end point. This stop was more comfortable for everyone. Negative: We took 3 Busses, it took us 5h instead of 2:40h. We stopped very often and took friends from the driver with us on the way: Women, children and an old man with a flew. Some passengers had to sit on each other or share a seat because there were less seats than passengers. The passenger door was broken, but one passenger was holding the door to keep it shut during the whole ride.

Extremely comfortable bus, on time, wifi on board, great overall service

I do not recommend going with this ones! Not as described in the website. Was 2 changes. First small car to Da Nang, then switch to small bus, and then another with to a small bus. Arriving late. The driver drove very dangerous and was in a bad mood. Not polite or kind!

Nasty driver, staff don’t feel like working. I would avión

Staff unfortunately unfriendly and don't speak English. I asked if the bus standing outside was mine and was directed to my seat in the waiting room without an answer and told to wait another 5 minutes. Started 30 minutes late and arrived 1 hour late. Bus is getting on in years and parts like cup holders are missing at some seats. Toilet door does not close properly and it stank of toilet the whole trip. What can I say for the price... You get there despite everything!

The 3 hour bus journey was fine. There was rubbish left from previous person sitting/laying in the chair. The blanket doesn’t look like it’s seen a washing machine for a while but it keeps your feet warm. Some chairs were wet from the roof hatches leaking when it rained.

The service performed was not what I paid for - there was a random car that took me to Da Nang and there I was switched to a limousine (without any notice or explanation). Also, was told to be at the pickup point and ready for departure 40min before the time I booked. In Hue was dropped off randomly at the side of the road and not at an actual stop. Horrible and will never use this company again.

The trip doesnt start from the adress indicated. They move us to danang in a private car, and there Take we the van