AI
Atiful II wish there was a negative rating available. The booking did not work and we had to take a taxi to Madinah.
As per the guidelines provided, we had mailed rahaltransport53@gmail.com 3 days in advance but he did not respond.
We reached the station in the morning and they said these are not tickets.
We contacted through different means and got to know that the person had just mailed us a night before our morning journey, that too with no tickets, just asking if you are travelling.
He seems to be a fraudster making money out of gullible pilgrims.
We want 100% refund back
We had done booking recently in Kazaksthan/Kyrgystan through 12go and that was good, but this Jeddah to Madinah booking fraud leaves us with a really bitter experience where we will never use 12go and discourage others too from using it.
من جدة إلى المدينة المنورة, القطار الدرجة الاقتصادية, Haramain High Speed Trains, ٣١/٠٨/٢٠٢٦
LM
Luqman MBecause you did fraud with me and did not give me ticket
من جدة إلى المدينة المنورة, القطار الدرجة الاقتصادية, Haramain High Speed Trains, ٣٠/٠٨/٢٠٢٦
HI
Hauwa IVery important to always update the platform when tickets are sold out. Not nice to make payment and trip gets postponed due to non availability of tickets.
من جدة إلى المدينة المنورة, القطار مقعد اقتصادي, Haramain High Speed Trains, ٠٩/٠٨/٢٠٢٦
TJ
Talha JOther person had same seat as mine 203
من جدة إلى المدينة المنورة, القطار الدرجة الاقتصادية, Haramain High Speed Trains, ١٢/٠٧/٢٠٢٦
TA
Teslim ASmooth ride, no issues.
من جدة إلى المدينة المنورة, القطار #07190 الاقتصاد, Haramain High Speed Railway, ١٨/٠٥/٢٠٢٦