JR
James RBus booked for 16:00 so was there at the recommended half hour before, bloke at the place said sometimes it can be late maybe 16:30, by 16:45 still no bus we asked again and he just said 10 minutes, it’s as if they have no clue themselves, if the bus was cancelled or seriously delayed we’d rather just know, 17:00 and still not bus, got there at maybe 17:20 in the end and instead of being 2 and a half hours it was closer to 4, because of the inconvenience they said they would drop us of at our hostel in Hanoi but instead dropped us on the wrong side of Hanoi and said they would do a shuttle bus run to take us back in rush hour traffic so just got scooters back for the sake of time, worst experience we’ve had totalling 6 hours from start to finish, very poor
حافلة سريع VIP 9, Grouptour (Công ty du lịch quốc tế Grouptour), ٠٤/٠٦/٢٠٢٤
AH
Amelia HTimely, professional and comfortable!
حافلة اكسبرس 45, Grouptour (Công ty du lịch quốc tế Grouptour), ٣١/٠٥/٢٠٢٤
IK
Ioannis KSharp on time,super luxurious,fast with massage seats!
حافلة Limousine, To Vietnam Travel, ٢٠/٠٣/٢٠٢٤
AK
Anna KI booked 5pm bus, but was informed that it was sold out and was offered a 6:30pm bus. The bus didn't arrive until 7:30pm even though we were repeatedly told it's coming in 5-10 mins for an hour straight.
As it turned out, all passengers on the bus booked a bus for a different time (5:30, 6:30, 7:30) from different companies and all waited until 7:30pm while being lied to that the bus is coming in 5-10 minutes.
The bus looked nothing like the picture, cramped 7 people in a van.
حافلة Limousine, To Vietnam Travel, ٠٦/٠٣/٢٠٢٤
KJ
Kaushi JThe vehicle was comfortable. The staff coordinated the pick up well and checked on us to make sure we were on board. Since all the passengers were early the vehicle left early.
حافلة سريع VIP 9, Grouptour (Công ty du lịch quốc tế Grouptour), ٢٤/١١/٢٠٢٣
M
Mateo We bought a ticket for an 11:30 ride. The bus came and there were 2 people inside already who had been picked up at 11. We waited in the same spot for over an hour until some people who bought tickets for the 12:30 ride came and off we went. This company offers a lot of time slots but only leaves when they fill the bus, so do not trust the time it will take to arrive to destination as you may spend a looooong time waiting in the bus.
حافلة اكسبرس 16, Techbus VN JSC (Techbus Vietnam Joint stock company), ٠٨/١١/٢٠٢٣
OB
Ophir Ba booking that was made for 11:30 changed last minute to 12:30. had to cancel last minute and book again. the booking agent did not help at all, did not offer to replace the booking or help in any way. had to do it all by myself last minute
حافلة VIP ل 12 شخص, Grouptour (Công ty du lịch quốc tế Grouptour), ٢٢/٠٩/٢٠٢٣
EM
Eric MThe operator doesn't have any bus or van available. He informed us at the time we supposed to go. Fortunately he found one but we had waited for 30-60 minutes.
حافلة اكسبرس 45, Grouptour (Công ty du lịch quốc tế Grouptour), ١٠/٠٩/٢٠٢٣
MM
Michael MHad to transfer twice. Spent nearly an hour all in all waiting to pick someone up. Absolutely ridiculous.
حافلة سريع VIP 9, Grouptour (Công ty du lịch quốc tế Grouptour), ٠١/٠٦/٢٠٢٣
SA
Sebastian AWe reached our destination, but the driver drove absolutely recklessly. During the journey, he almost invariably had his smartphone in his hand, plucked hair from his face with tweezers, drove far too fast and showed little consideration for other road users.
حافلة سريع VIP 9, Techbus VN JSC (Techbus Vietnam Joint stock company), ٠٧/٠٤/٢٠٢٣