Man kann nur jedem empfehlen, eine Reise im Hanoi -Saigon-Express zu machen. Unsere Wagons waren alt, aber sauber. Klimaanlage funktioniert. Wir waren am Tag unterwegs und haben daher keinen Schlafwagen gebucht. War ein ordentlicher Ledersitz. Bisschen schade war, daß die Fenster vermutlich durch die vorangegangene Nachtfahrt kondensiert und dann abgelaufen sind. Schwierig zu fotografieren. Teilweise kann man die Fenster im oberen Bereich öffnen. Ich habe den Zugbegleiter gefragt. Fenster auf und dann Video gedreht. Selbst im Inneren der Lok durfte ich fotografieren. Einfach auch Fahrgäste fragen, wenn man etwas möchte. Das Wort "Nein" kennen sie in Vietnam nicht. Verpflegung wird im Stundentakt an den Platz gebracht. Heißes Wasser kommt aus dem Kessel. Kleiner Tipp noch bei der Anfahrt auf Ho Chi Minh City. In Fahrtrichtung linke Seite gibt super Sicht über den Saigon-River auf die Stadt. Ich war auch ein/zwei Stunden im eher rustikalen Speisewagen. Nach zehn Minuten hatten wir eine coole internationale Truppe zusammen. Hat richtig Laune gemacht. Alles in allem klare Empfehlung.
火車 #SE7 二等空調座位艙, Vietnam Railways (Đường sắt Việt Nam), 2024年2月29日
We had paid for a VIP bus but I think that can mean different things depending on the tour company. The bus was dated and was without charging points, however, it was comfortable enough even if it was a little small, arrived in good time, had to transfer to another bus for the last half hour which isn’t very clear. Made plenty of stops for the toilet.
The flight with VietJet Air went really well. The staff at the airport was really helpful and the flight boarded on time. There were 30 minutes delay on the runway but this was due to bad weather at the destination airport and we were not allowed to take off.
HOWEVER, I need to express serius concerns about the 12GO webpage and their booking system. They issue so called booking confirmations/vouchers and not electronic tickets which will cause a lot of problems at the airport because their vouchers do not contain PNR number (six alphanumeric characters) which you need to do check in. So you have 2 options:
Option 1: send email to 12GO and ask them to send it to you (this will take a lot of time) or
Option 2: go to VietJet Air office before the flight and kindly ask them to search for you via passenger name (which I did) and then issue you a ticket.
If you don't do that and just arrive on airport, good luck to you.
航班 經濟艙, VietJet Air (Công ty Cổ phần Hàng không VietJet), 2022年12月4日
JM
Jesse M
Nha Trang - Ho Chi Minh City. Pick-up location was changed to close to the train station. Where we got picked up an hour late. Bus itself was okay. However, we took a very slow route and stopped often to deliver packages. We arrived 2,5 hours later than expected in Ho Chi Minh City, because we stopped often and took slower routes. The drop-off location is also different than told. We did not get dropped of at a SDT office in the city center, but at a bus station outside the city. Do not recommend.
巴士 Local Cabin, Sapa Discovery Travel, 2024年6月4日
NS
Natalia S
The bus itself looked convenient and well-equipped, however, the sleeper areas badly needed cleaning, there was dust and hair everywhere, especially in the corners! The driver made zero effort to make the ride smooth and safe – the journey felt quite the opposite, me and my husband were constantly worried about falling off the top level. But the most terrible thing is that we were not dropped off at the designated station. Instead, the staff member told us to get off in a spot which looked like the middle of nowhere without explaining anything and got back in quickly, after which the bus took off immediately. It was the shoulder of a busy highway, we could barely see anything besides the lights from the speeding vehicles and motorbikes. Turned out that the bus station was on the opposite side but still very far, while crossing that highway was definitely dangerous and therefore not an option. As far as I understand, the bus was supposed to take us to the very bus station and not to some random spot more or less close to it! I assume, this was done because the bus was already running late and we do not speak the language, unfortunately, so we couldn’t really object. We did eventually find a way out and had a pleasant stay in Vietnam’s biggest city, but this experience was still frustrating, and such an attitude to passengers is nothing but unprofessional!
巴士 VIP Luxury 22, Viet Nam Travel Bus (Việt Nam Travel Bus), 2024年5月3日
F
Fabian
My girlfriend went to the toilet at night and her socks were drenched in pee. We were supposed to go to Ho Chi Minh center but somewhere in the outskirts we were woken up by people screaming at us that we had to go out. They were so pushy that we ended up forgetting stuff in the bus because of all the stress. After we were put in a minivan that went to pick up and drop off all kind of things in the city before they finally dropped us off in the center.
Book the VIP sleeper 22:40 supposed to arrive at 8 am in HCMC. Received text message a few hours before saying the coach would depart at 22 instead, also changing the station from which we were leaving. The message also said i needed to check in at the counter at the station. When we arrived at station the bus was already waiting. There was no one at the counter so still unclear what that was all about. Bus was comfortable and clean, got a blanket an pillow and there was a WC. At 4 am we were poked at and understood we had to get off the bus. Waited for about 10 minutes and then suddenly a minibus arrived. We got on, and 20 minutes later we arrived at on of main stations I HCMC 3,5 hrs before schedule. Useless time to arrive our budget hotell was locked up. Journey itself ok but everything felt quite confusing.