Transport and bed was comfortable, but the train was very loud during night, so it was very hard to sleep. Unfortunately the lock didn't work, so the door opened and closed at each station. The service however was truly amazing. The conducters checked the compartment at every stop to make sure everything's fine and occasionally closed the door. Finally I was Reminder to get off at my destination, as I don't speak Vietnamese and the announcements were in Vietnamese only.
火車 #SE4 二等空調臥鋪, Vietnam Railways (Đường sắt Việt Nam), 2022年10月24日
EA
Eab A
It's a loud train and felt incredibly disgusting. I took another train with another company after and it was much better.
While the toilet was being cleaned throughout the nice, it didn't feel clean at all at any stage.
That said, the welcoming thing was the view and the boiling water tap, which allowed me to heat some noodles I purchased at the train station.
The bed was firm and the train was loud and rickety so please bring ear plugs.
火車 #SE4 VIP臥鋪, Vietnam Railways (Đường sắt Việt Nam), 2024年3月18日
EB
Elmarie B
Cabin and bathrooms aren't clean
火車 #SE22 VIP臥鋪, Vietnam Railways (Đường sắt Việt Nam), 2024年3月3日
MM
Micu M
Very cold,freezing because of the AC and dirty train
火車 #TN6 VIP臥鋪, Vietnam Railways (Đường sắt Việt Nam), 2024年2月17日
TV
Titus V
Train has a shake but rest everything is perfect. It has a restaurant compartment for food. 12go is not supporting some international debit cards like Niyo DCB. It shows declined but it is working in other booking sites.
火車 #SE22 二等空調座位艙, Vietnam Railways (Đường sắt Việt Nam), 2024年2月16日
RM
Richard M
We travelled 2nd class but would have gone 1st if I had my time again. The beds were pretty hard but ok. The trip started pretty quiet but got busy and loud at Na Trang. Slept ok and glad we did it but all in all a bit rough
火車 #SE12 二等空調臥鋪, Vietnam Railways (Đường sắt Việt Nam), 2023年7月24日
AS
Alevtina S
All in all, a pleasant experience. We were lucky with the neighbors in the compartment. The views from the window were amazing. Cockroaches ran from time to time (but this is Asia, what do you expect). I doubted the cleanliness of bed linen (namely pillowcases and blankets). Due to the AC it was quite cold. Toilet and other stuff was ok for the train. The only thing was that it was quite difficult to sleep, as it shaked very strongly all the time.
火車 #SE2 VIP臥鋪, Vietnam Railways (Đường sắt Việt Nam), 2023年7月1日
EB
Emily B
Excellent train. We travelled on SE2 (one of the newer trains - check ‘the man in seat 61’ website for an explanation of Vietnamese trains). I read some other reviews, including bad ones about the state of the trains. Our cabin was very clean, the restaurant car was a nice place to sit and watch the world go by, the toilet smelled but you’re on a train - what can you really expect? We could not smell it in the carriage. The staff were helpful. The bedding was clean and the people we shared a cabin with slept the whole time. You have a little light and charging point at the head of the bed. My partner is almost 2m tall and he fit in the bed laying flat out. There was ample room for luggage above the door to the cabin. Vietnam have excellent trains considering where you are, much better than a coach for sure!
火車 #SE2 VIP臥鋪, Vietnam Railways (Đường sắt Việt Nam), 2023年4月27日
EM
Emily M
Not amazing but i guess its life experience. Very loud train
火車 #SE22 VIP臥鋪, Vietnam Railways (Đường sắt Việt Nam), 2023年4月10日