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Our driver was great arrived a little late but called in plenty of time to let us know so no problem there. Driving style was excellent got us there and navigated the Nepali roads and traffic without giving us any scares. Actually arrived earlier than expected and we had no issues with our driver trying to scam extra money or tips as I have seen some other reviews mention. All in all it was totally professional
計程車 舒適三人座, TravelODesk India, 2024年3月10日
J D
Jane D
Shivakumar was a great driver, he handled the roads with great care. I was recovering from food poisoning and so my stomach was still sensitive and this is why we took a car, and it really helped put me at ease, I didn’t feel sick during the journey.
He made a wrong turn near the airport which added a bit of time onto our journey, but its an easy mistake which can happen to anyone.
Overall we were very happy with his care, and he also took us to a nice place for lunch.
計程車 舒適三人座, TravelODesk India, 2024年1月18日
M S
Marie S
Excellent experience. Drive drove safely and his car was very clean and confortable. Good communication with 12Go via WhatsApp. Thanks.
計程車 舒適三人座, TravelODesk India, 2023年12月30日
R M
Rachid M
Car driver was late due to a break down. Communication with driver was difficult as he does not speak English. We arrived to our destination with 1h45m late.
Support was OK. I did not know if the driver was late by a single minute I had to report it.
計程車 六人座小巴, TravelODesk India, 2023年7月21日
R M
Rachid M
Second time in use, all good. Driver call you before, usually they do not speak english but you can communicate with whatsapp.
計程車 六人座小巴, TravelODesk India, 2023年7月18日
R M
Rachid M
Driver was on time, call me the day before, got an text message the day before. Very polite driver, we had break on the road. Top service thanks a lot. Very recommended service.
計程車 Van Family 6pax, TravelODesk India, 2023年7月15日
G K
Graham K
Did not get picked up and had to get a taxi. They stated it was because I did not ring them when I got to station. But I stated I had no regular phone just what's app when WiFi available. All my other 3 train station pickups have been excellent without phone signals. The response from the company was I should of asked someone to ring him at the station but I wanderd around Nd could not find znyw one thinking they would have a placard with my name but they did not. I know I have list money and wish I had just bit the bullet and taken a cab from station which I had too anyway.
計程車 舒適三人座, TravelODesk India, 2023年5月22日
G C
Germain C
Allways on time, very good drivers and extremely easy to contact in case of questions.
計程車 舒適三人座, TravelODesk India, 2023年2月24日
N H
Nathalie H
So the price for the 4.5 hour drive was good. It is more than an Uber but also I'm happy with.
First I got all 4 phonecalls from the driver and also a friend of the driver. They wanted to know where they could pick me up. They only speak Hindi and Punjabi and no English so this was frustrating. The driver and his friend made it to the hotel and then they where super in a hurry although they where 35minutes earlier than the time we agreed. After navigating in town his friend went out the car and it was just me and the driver. He drove quite okay (Indian style) until the mountain. He went like a maniac and I had to tell him repeatedly to drive slow because it scared the hell out of me.
If he would be learned that he drives normal and no trespassing at corners or small part it would be amazing!
計程車 舒適三人座, TravelODesk India, 2023年2月9日
A Q
Anthony Q
The driver was pleasant and could not be faulted however we ordered and paid extra for a 6 person vehicle to have more comfort and space for the journey however the car which collected us was a small saloon. I gave the feedback to the company and asked for the extra paid for the 6 seater to be refunded but have not had a response other than an acknowledgment of receipt of my complaint. Also only one seatbelt out of 2 was working in the back of the car. When we expressed concern the driver just said he’d drive slowly!
計程車 六人座小巴, TravelODesk India, 2023年1月8日
M O
Marcos O
The overall service was great, additionally the driver dont drive wild, which make this 3hrs into the car calm. So far the best driver.
計程車 舒適三人座, TravelODesk India, 2022年10月24日
M O
Marcos O
Driver on time, except that he never came ibto the hotel reception to search us.
Driver very polite. (He droves a little wild)
Car was clean.
12GO Suppot team Ms Tan was helpfull to include a stop and go in burland site.
計程車 舒適三人座, TravelODesk India, 2022年10月23日
A M
AMANDA M
The operator was excellent. We had to change the pick up place and time. They answered immediately and were polite and helpful.
計程車 舒適三人座, TravelODesk India, 2022年9月18日
M V
Mja V
Good driver. Pleasant trip.
計程車 六人座小巴, TravelODesk India, 2022年8月20日
M L
Martyn L
I was particularly impressed with the early arrival of the driver and the free 1 hour wait which meant we were not rushed to get in the car. I will recommend the service to all my friends . EXCELLENT IN EVERY WAY. Thank you.
計程車 舒適三人座, TravelODesk India, 2020年3月25日
F Q
Finbarr Q
A very efficient comfortable service with a very good driver
計程車 六人座小巴, TravelODesk India, 2020年3月16日
C G
Chris G
We were slightly concerned that the taxi which had collected us in Jodhpur to take us to Udaipur had already driven from Jaipur which was 5 hours away. So this meant another 5 hour journey on top and we thought that was quite an ask for the young man. He drove very well in normal difficult Indian driving conditions but we were concerned for his welfare. We guessed that after dropping us, he would face a 10 hour drive home. I have already fed back that 12Go that in their documentation it is advised to wear seatbelts. This car like the previous car we had booked, had no seatbelts! This made the journey even more concerning...
計程車 舒適三人座, TravelODesk India, 2020年2月25日
A G
Amanda G
Great driving, nice car. He paid attention to whether we were asleep and turned off the music and asked us if we needed to stop several times for coffee or restroom breaks.
計程車 舒適三人座, TravelODesk India, 2020年2月23日
C G
Chris G
Driver was able to handle a late change in pick up so thanks for a good service.
計程車 舒適三人座, TravelODesk India, 2020年2月19日
S R
Stephen R
What a wonderful journey. Spacious very comfortable vehicle. Friendly driver good choice of lunch stop
計程車 舒適三人座, TravelODesk India, 2020年2月14日
S C
Sue C
Our driver was on time, courteous and helpful. He drove very well and left us feeling relaxed and safe. We appreciated not having music or radio. Thank you.
計程車 舒適三人座, TravelODesk India, 2020年2月3日
B L
Bo L
The 12Go is reliable car rent company . But they need up theirs service.
計程車 舒適三人座, TravelODesk India, 2020年1月6日
B L
Bo L
The car is very clean and the driver is very nice. We meet drive at airport very easy. Highly recommended!
計程車 六人座小巴, TravelODesk India, 2019年12月22日
C J
Clayton J
12GoAsia made this transfer effortless and worry free. Would recommend them for any bookings you need to make in India.
計程車 舒適三人座, TravelODesk India, 2019年12月20日
M R
Maria R
Despite being informed by the costumer services that the driver was late 1 hour, the real delay was 1h40 and the driver didint speak any english. We had to ask an hindi speaking person to help us.
We did an overnight ride from agra to varanasi. The driver fell asleep twice, we had to mantain ourselves awake so we could check if the driver wasn`t falling a sleep. We had to ask him to stop so he could rest a little and the 5 of us had to sleep inside de car in a shady area.
The driver was a very funnyband lovable guy but it's inadmissibale that he almost derayled de car TWICE.
We dont recomend for anyone to do this ride in the night time. And we think tharl the costumer service should take bettet care of the costumers, speacily beacuse it is a VERY expensive service, we were hoping for a better car and service.
計程車 六人座小巴, TravelODesk India, 2019年12月10日
J G
Jonathan G
Good driver, clean car
計程車 舒適三人座, TravelODesk India, 2019年12月5日
P T
Paul T
Luckily whe had a good driver. But the trip takes to long due to heavy traffic jams. It is better to take a train or airplane.
計程車 舒適三人座, TravelODesk India, 2019年12月1日
G P
Gretta P
The driver collected us on time was a safe driver however had difficultly finding our hotel in Jaipur and had to stop many times to ask for directions.Drivers need to be given a map of Jaipur, GPS in the car or access to the Internet to help them.
計程車 舒適三人座, TravelODesk India, 2019年11月23日
K Y
Kaitlin Y
The drive was very comfortable and safe! Nagendra was very kind and considerate, asking if I wanted snack/restroom stops, and made sure to get me safely from hotel to hotel!
計程車 舒適三人座, TravelODesk India, 2019年11月23日
A C
Alice C
I did not get details of the driver sent to me until the very last minute after I had left WiFi connectivity (rather than 12 hours as suggested in the email confirmation) meaning I had to incur phone data charges whilst on my train to Haridwar to push for information. Driver arrived on time but did not know where in Rishikesh he was meant to be taking me despite me having given the address to the operator. Quite erratic driving (I do recognise this is India but some overtaking situations made me very nervous!). Arrived ahead of schedule. All in all and average but successful journey.
計程車 舒適三人座, TravelODesk India, 2019年11月23日
I K
Ioannis K
Driver and car were perfect
計程車 舒適三人座, TravelODesk India, 2019年11月18日
I K
Ioannis K
Driver did not speak English
Driver was halted by the police and had to pay a fine
計程車 Van Family 6pax, TravelODesk India, 2019年11月16日
B C
Beverley C
The driver was late collecting us and the hotel had to call him. The driver was very safe but he stopped for 15 minutes and as we didn’t want to get out, we’re left in a hot car for 15 minutes. He had trouble finding the hostel and in the end we had to get it on our satnav and direct him to the closest point, where we walked the rest of the way.
計程車 舒適三人座, TravelODesk India, 2019年11月12日
P K
Paul K
Sarwan was a good careful driver. He ensured we got safely to our hotel despite many road closures due to a festival.
計程車 舒適三人座, TravelODesk India, 2019年11月11日
N S
Nathan S
Booking was easy, but driver got lost twice. He also made stops so he could eat sit down lunch when we didn’t want to stop. Trip took an extra two hours cause of driver errors and his need to eat lunch. We made it though and he showed up on time. Overall would book with 12GoAsia again, but definitely not the same driver.
計程車 舒適三人座, TravelODesk India, 2019年11月9日
A H
Alison H
The price was higher than the hotel would have charged. The vehicle was quite old and the driver had a terrible cough. He had no idea where he was going once we got to Udaipur . The quoted time was 3hrs 20 minutes but it took over 5 hrs.
計程車 舒適三人座, TravelODesk India, 2019年11月1日
P K
Paul K
Very good
計程車 舒適三人座, TravelODesk India, 2019年10月31日
S C
Stephen C
Anoop was a wonderful and excellent driver. He drove with caution yet precision on the journey from Jaipur to Agra. His car was excellent with fresh aircon, comfy seats and very clean interior. He arrived to our hotel well ahead of the pickup time and warmly introduced himself whilst carefully packing our bags. Anoop was very accommodating throughout the journey. I would seek him out on a return visit to India, and hope you seek him out on your visit to India.
Anoop you are a legend!
計程車 舒適三人座, TravelODesk India, 2019年10月30日
W H
Werner H
Everything fine and on time
計程車 舒適三人座, TravelODesk India, 2019年10月19日
S W
Sarah W
Car was fine but very basic (towels on seats, no AC etc) Driver was nice enough but didn't speak any English which made it hard to communicate and also claimed we hadn't arranged to stop at the Stepwell. Fortunately I had the printed ticket to show him. He did help us to find our hotel in Jaipur though after a long drive (and it was tricky!)
計程車 舒適三人座, TravelODesk India, 2019年10月12日
C F
Claire F
THe driver replied immediately to our phone call and despite having the incorrect name placard ( which we hadn’t refore hadn’t made contact with him) was there waiting for us and was very helpful thereafter. We were emailed all the contact details we needed beforehand
計程車 舒適三人座, TravelODesk India, 2019年10月10日
F R
FEDERICO R
Driver doesn't speak english, he was driving very slowly
計程車 舒適三人座, TravelODesk India, 2019年10月6日
D H
D H
The driver was 45 mins early which we expected because our booking confirmation advised that the driver would arrive well before the appointed time. We ensured, therefore, that we were ready one hour before pick up so it was not a problem. It was a long journey, the driver complied with our request for a toilet and coffee stop. We arrived safely in Agra despite the awful local traffic conditions, Tuk Tuks, cows, mopeds, motor cycles, camels, lorries and cars all hassling for road space and the interminable hooting drove me crazy but the driver kept his cool. Overall it was a good and interesting journey, thank you driver.
計程車 舒適三人座, TravelODesk India, 2019年10月2日
J J
Jorge J
It was a good trip, traffic is always busy but our Driver was always alert and careful to stay on the road, We arrived early than anticipated. Everything was on time, we got the information about taxi, time and driver by email and text.
Price is good, it is recommended.
計程車 舒適三人座, TravelODesk India, 2019年8月28日
S C
Scott C
Friendly driver and nice efficient service
計程車 六人座家庭小巴, TravelODesk India, 2019年8月13日
4.3
共126則顧客評價
5
53%
4
32%
3
7%
2
8%
1
0%
126 旅客中有92.1%的比例對 TravelODesk India 感到滿意,因為他們留下正面評價或無評價。