R
Rebecca Was fine, as expected. The usual bright lights during the night but relatively comfy. I’m 5ft8 and can never fully stretch out anyway. At one stop the driver wouldn’t let us back on the bus for 30mins..not sure why but was annoying for those who had got off just for a quick toilet break.
巴士 VIP 20 + VIP 9, Sapa Discovery Travel, 2024年4月15日
J
Jessica We got moved from our vip bus at 5am half way through our journey
巴士 VIP 20, Duc Duong Bus, 2024年3月29日
TG
Theo GTerrible. The bus never came. The staff had very little information and we didn't get any. 1 hour later they did their best to split us between different buses.
The bus we were put into was full and the luggages had to be stored in the corridors in a very unsafe way. People had to walk in the bags to move in the bus (to go to the toilet). The poor staff inside the bus didn't have a place to seat because of this. We were woken up at 7 am to be put in a minibus with no explanation.
However we arrived only 30mn later than planned but not without a lot of stress and tiredness...
巴士 臥艙38, Full Moon Party Tour (Full Moon Party Tour), 2023年11月17日
AP
Alicia PVery comfortable bus. Pick up was delayed by 1h. We were dropped off at a garage in hue and had to wait for 2h. There were people waiting for us to scam with bike tours, some girls went with them and got lost - please don’t join them for a tour. After waiting for 2h we took a minivan to Hoi an, which was ok.
巴士 VIP 33 Sleeper , Grouptour (Công ty du lịch quốc tế Grouptour), 2023年10月3日
YZ
Yassine ZWe were asked to come early than scheduled due to the bus
巴士 貴賓臥鋪34, Duc Duong Bus, 2023年10月3日
SC
Stefan CThe bus was two hours late. The first hours until Hue were indeed in a luxury bus. The bus itself was fine, the driving however was incredibly wild and bumpy, making several people nauseous. However, in Hue we were told to get out and transfer to a smaller van. This van took another two hours to arrive. Once it got here, it was more like hitching a ride with a postal van than the luxury bus transfer we booked and paid for. The van easily made 10+ stops, pushing boxes in and out of the van. This includes boxes at your feet and next to your shoulder. I had to sit three hours next to a box crawling with little bugs, with no leg room because someone else's bag was put there (so again more boxes could be pushed into the van).
Very very far from a luxury bus experience
巴士 VIP 33 Sleeper , Grouptour (Công ty du lịch quốc tế Grouptour), 2023年9月28日
JK
Julian KBeside the fact that we had a delay of 1 hour at the beginning, we arrived more than punctual. We had a good sleep in the bus and the breaks absolut good.
Be aware if you have to drop-off somewhere on the route. Not all passenger had been waked up, so they got of the bus in another city
巴士 臥艙41, Grouptour (Công ty du lịch quốc tế Grouptour), 2023年7月22日
ME
Mary EBus was almost 2 hours late. Bus driver was extremely rude at pickup and spoke no English. Wouldn’t even show us our names on a list to confirm we were getting on the right bus. We had to change buses in Hue, which was not specified on the ticket, and the change was extremely chaotic and no one knew what was going on. 12go voucher did not specify the drop off address, and it was not provided to me when I messaged the bus via WhatsApp. Only good thing was that bus was clean and seats were comfortable if you didn’t get a middle bed.
巴士 VIP, Techbus VN JSC (Techbus Vietnam Joint stock company), 2023年7月9日
AL
Agnes LWe got to the bus, and then after 10 km they told us to get off. We did not have any bunk, we were on the floor. So they said we have to leave the bus and wait for an other one.
It was quite scary, no one was able to told any sort of information, what kind of other bus should we take etc.
巴士 VIP, Techbus VN JSC (Techbus Vietnam Joint stock company), 2023年6月27日
GN
Gabriele NThe sleeper bus was fine, but from 6am we had to wait to change bus for more than 2 hours in some garage and then we were put into microbus, which was making many stops along the way to distribute parcels.
巴士 臥艙41, Grouptour (Công ty du lịch quốc tế Grouptour), 2023年6月12日
